SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
151
chart
#3,716
All reviews
Review RSS Feed
July 6, 2019
Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.
June 28, 2019
App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.
June 13, 2019
Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!
June 6, 2019
Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.
Aug. 16, 2019
Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.
May 20, 2019
The app is Great, the customer support is also very helpful. will try paid plans after some time...
May 6, 2019
This app is great for building content and saving time answer repetitive product questions. Support is phenomenal. I had a small issue and they were able to resolve quickly.
March 29, 2019
this app was super easy to install and lighting fast customer support when I had a question and best of all it Works
March 16, 2019
Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!
March 13, 2019
Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!
Dec. 17, 2018
This App is good, we got good service from the team and everything was easy using it. They respond to emails quickly and the fees are low and worthy of the product. If you want to add the Q&A function to your website then this is the App you are looking for. Does exactly what it says on the tin. thank you!
Dec. 27, 2018
This is definitely a great app to have on any online store. I haven't yet tried the update, but it's always worked wonders! Thanks Amit!
Dec. 1, 2018
Exactly as expected. Doesn't automate importing reviews, and direction might need to be updated otherwise pretty good! https://highzer0electronics.com/
Nov. 8, 2018
Never realised the need for this app. We now get great insights from the questions asked by site visitors. I strongly recommend this app for any site that has speciality products.
Nov. 1, 2018
Only two users over the past 6 months that posted a question. Yet we have many orders. I'm wondering about the need. While it may have benefits of SEO and FAQ stuff, it needs enough questions and answers to make that happen.
Oct. 6, 2018
This App is very easy to use and now I can collect all Q&A in one place, so next customers will be able to read it and get the answer faster. Support team is very helpful, they asked all my questions very quickly. Thank you!
July 21, 2018
Excellent app, developer extremely helpful. Customers use it all the time! 5 Stars!!
May 9, 2019
A lot of Shopify apps rape into your code and slow down the loading time. we must learn to pick up the best one. 10 left right now, however, 3 apps came from Simprosys. ( Many thanks to Amit and Milan ) Great apps and great support. Highly Recommended.
June 2, 2018
Excellent app. Amit was very responsive and resolved our question in less than 24 hours! Highly recommended!