SMPS Product Question & Answer

I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to [email protected]. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.

Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO. Amazon publishes their customer questions so you should be doing this also.

This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.

They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and unacceptable. They refused to fix this for free. Amit then thanked me for my one star review so that "people don't take them as crooked up reviews" He wrote me in an e-mail, "I am glad, I did not provide free customization of other app to the people like you who want everything for free despite knowing that opposite person puts his or her time and resources which have their own costs... " I have no idea what this means. The company offered to help me, all I asked was them to fix the "Ask a Question" button, which they installed, and then wanted $40 to fix.

Very impressed by this app so far. It's super easy to install and customise. On top of that, it helps to reduce calls and also helps boost SEO by having additional on page information.

Great App! Easy Installation & Customization also quick support from Skype.

Amazing!!! I was looking for something like this for some time. Love it! great way to educate customers and to provide a top notch customer support! Thanks https://sexyrealsexdolls.com

Great app. Works like it should, exactly as promised. Thank you for offering it for free, it is a great tool for engaging with customers and creating content on your site. I highly recommend this. Bravo Simprosys! Keep up the good work!

Works perfectly. Excellent and fast customer service the one and only time I required it. Thank you.

Support was very helpful. Looking forward to using the app to it's full potential.

This is one of our favourite apps and customers are actually using it. I am not sure if it helps with seo but if it does, then thats even better. We love that our customers can use this option rather than live chat or calling the main line. Great app ahead of its time!

Excellent addition to my website. This app is clean and adds value to product pages. I have received 2 questions from product pages from customers since 2/15/17. I installed the app and placed it where I wanted on my page. However I was having some technical issues that Amit quickly fixed. I really like this app and highly recommend it! UPDATE 10/13/17 - This app is one of the best free apps out there. Great for giving customers a way to answer questions, which are then posted on the product page if approved by you. It looks good and flows well within my website. UPDATE 10/15/21 - The service is great. I updated my store to the latest theme and they updated their widget within 1 day. Great response and quick to work on my store. I am a paid member and am happy with their product. https://www.discountdressshop.com

Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop

Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.

Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...

Impressed! Super fast and simple to install and maintain! Great sales tool now available at www.talkingfashion.net Thank you for great customer service as well! Highly recommend this app!

Extremely easy to install and works great

Super easy to install and it looks really nice in our theme. I will post more info when we received some customers' questions. www.medineterranean.com

Prompt support. A great app. Been able to answer a few questions that others can see and decide about their purchase. Works perfect for my product and I'm very surprised to see how detailed a customer can get, which is great!

Easy to install. Hoping it helps us with driving more traffic to our site.