SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,431
All reviews
Rating Breakdown
Review RSS Feed
Oct. 9, 2019
Milan It is very helpful, fix our issues in no time. Consider the cost, you couldn't ask more from this app. Perfect 5 Stars.
Sept. 25, 2019
Simple app to use, easy to install, does what it needs to and the service from the team was second to none.
Sept. 11, 2019
Excellent customer service! I had a small issue that wasn't even directly related to the app and they sorted it out in minutes. I had the pleasure of dealing with Milan and I am very impressed with the great customer service I received.
Sept. 11, 2019
I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win. Also, the support is fast and friendly.
Sept. 6, 2019
very Fast, friendly and precise Customer Service. We asked them to modify some small aesthetic details, they did it less than 4 hrs.
Sept. 5, 2019
Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.
Aug. 28, 2019
Easy to use. Helps us engage with customers and save time, acting as an FAQ for other customers to use. Allows us to use questions to further development and content creation. Love this developer! Fast, professional, courteous and expert support!
Aug. 27, 2019
I haven't had anyone use the app yet but it seems good. The support team behind it is really good though. I couldn't figure out where to put the code in order for the buttons and question window to be where i want them, and the support team went through and did it for me. Now it looks great on my store pages.
Aug. 20, 2019
I love this app. This is great app to engage with my customers. The team behind this app is amazing. Instant support and they go out of their way to ensure everything is working fine. Thank you
Aug. 13, 2019
I use this app to help me get customers questions and know what should I improve. Great experience, would recommed
Aug. 13, 2019
A newly installed app that is working great so far! I have it installed on all of my stores. Great for customer interaction! Quick and helpful app support. Highly recommend!
July 25, 2019
Super impressed with the support for this app. They handled the installation to my store, and customized it exactly how I wanted it. Thanks guys!
July 22, 2019
Initial setup support has been great so far. The install was pretty straight-forward, but I got support to customize the look of the button, and it was quick and easy.
July 6, 2019
Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.
June 28, 2019
App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.
June 17, 2019
good and easy to use, very helpful customer service, always answer quickly and solve all the problem for us.
June 13, 2019
Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!
June 6, 2019
Great support with a set up issue we had. The functionality of the app is great and I can see this will help our customer's get the answers to often repetitive questions and take pressure off our customer service teams. Only been using it a week but it seems very good.
Aug. 16, 2019
Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.