SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,354
All reviews
Rating Breakdown
Review RSS Feed
Oct. 31, 2024
This application is very useful for us, the technicians gave us excellent service.
Sept. 12, 2024
Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)
Using app
10 days
Total reviews
1
Average rating
4.0
Aug. 22, 2024
Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!
July 27, 2024
Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.
July 16, 2024
Milan and his team are incredible. The service they provide and the level of support they give goes way beyond this app. I had some issues with SEO and tags and Milan fixed it for me right away. Not only did he guide me on how to add FAQ, he fixed the SEO so Google can find snippets on the website. 100000000% recommend these guys.
May 3, 2024
Amazing Plugin! I love the import feature! Very helpful support. I want them to add Multi language option!
April 4, 2024
This app has been an effortless experience for us to keep up on customer issues. It is very intuitive and easy to use. We get a lot of questions because we have so many products and in the tool business, every little measurement is critical. We appreciate that we have control over what is published and what isn't. Some questions are just too stupid.
March 31, 2024
I have been really impressed by this app and the customer service. It is simple and straightforward and does everything that I need. This is what it looks like in action - https://healthorchard.com/collections/solgar/products/solgar-advanced-calcium-complex-vitamins-d3-k2-zinc-boron?variant=44692070236392 I had a bunch of design change requests, and Milan was very responsive and made all the changes correctly, quickly, and without issue. I definitely recommend!
Jan. 15, 2024
Yes, initially I wanted to understand the client's problem learned about SMPS and I tried and installed it. However, I still encountered some technical issues such as non-adaptation. I got in touch with the officials who were friendly and proactive in dealing with the issues. In the end, the problem was solved for me. I am very grateful. I will keep using it. Thank you very much.
Jan. 5, 2024
I changed my theme and encountered an integration problem, the support was beneficial and professional, and he solved my problem quickly, thank you very much！- A 5 years old user
Sept. 11, 2023
I was amazed by the quick response and kind solution. They are very professional. I was impressed by your kind information. It's the best app and the best CS Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager I changed it to a paid plan and used it, but I'm very satisfied with the result. I requested a correction in an urgent matter. Thankfully, the modification was made quickly. very very quickly Thank you so much.
June 20, 2023
Great support with installation. I use this app on another website and have always found it easy to use and fulfills our needs, so opted to use it again.
May 5, 2023
Great support allowed me to email them the Q&A from hundreds of products to put a few Q&A on each one.
April 24, 2023
The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store
March 6, 2023
Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com
March 6, 2023
I have used this and other apps by Symprosis for years. The apps never disappoint and any time I have had an issue the customer support has always been the best.
March 2, 2023
Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done
Feb. 10, 2023
So glad we are using this app! Support did a great job by helping us quickly and efficiently and the problem was resolved with no further issues.