SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,431
All reviews
Rating Breakdown
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April 27, 2017
Works perfectly. Excellent and fast customer service the one and only time I required it. Thank you.
April 18, 2017
Support was very helpful. Looking forward to using the app to it's full potential.
March 31, 2017
We really like using this app.. effective and simple...Support is also quick. Highly recommend. Thanks
March 20, 2017
Great and fast support. This app is simple but work exactly the way I need. Just simple Q&A, no fancy "ask your previous customers" feature, which I don't want. And I can customize the front end language, a must-have for me and those who face non-English market. Great app.
March 15, 2017
This is one of our favourite apps and customers are actually using it. I am not sure if it helps with seo but if it does, then thats even better. We love that our customers can use this option rather than live chat or calling the main line. Great app ahead of its time!
March 11, 2017
Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!
Oct. 15, 2021
Excellent addition to my website. This app is clean and adds value to product pages. I have received 2 questions from product pages from customers since 2/15/17. I installed the app and placed it where I wanted on my page. However I was having some technical issues that Amit quickly fixed. I really like this app and highly recommend it! UPDATE 10/13/17 - This app is one of the best free apps out there. Great for giving customers a way to answer questions, which are then posted on the product page if approved by you. It looks good and flows well within my website. UPDATE 10/15/21 - The service is great. I updated my store to the latest theme and they updated their widget within 1 day. Great response and quick to work on my store. I am a paid member and am happy with their product. https://www.discountdressshop.com
Feb. 15, 2017
Great App! Does just what I need it to do-Cool Thanks www.mysexywaist.store
April 15, 2022
Awesome app, easy to use and install, good price and the customer support is very prompt. Highly recommend to implement into your shop
Jan. 10, 2017
Installed this app a few days ago and it really does work well. Arms length interaction and starts to create a valuable and poignant FAQ on your product page and product specific too. Great app.
Jan. 9, 2017
Customer service is very friendly and willing to create customizations on colors and placement of buttons! Turn around time for my special request was 24 hours and was greatly appreciated.
Dec. 11, 2016
Overall I would recommend if you think your customers would need this feature. Support is excellent. Technical problems: - adds 14kb to every single page, lowering your google page speed rank. - javascript isn't minified or cached Feature problems: - questions and answers don't have a date-time. - duplicating products causes the app to break because you'll be showing questions from one product in the other.
Nov. 21, 2016
Great app ! Looks great and I look forward to using it. I really hope that this will help me make a difference in customer service and, hence, sales. We'll see ...
Nov. 20, 2016
Great app, easy to setup and works well on our site. Gives us another way to interact with our customers and also answer customer questions before they have them.
Oct. 18, 2016
I think this app is awesome. I love that I can easily share the answers to frequently answered questions with others who may be wondering the same thing. Not to mention the fact that people are asking questions about the products also helps with providing social proof.
Oct. 12, 2016
App was easy to install & looks great on the site! Cant wait to see questions start rolling in I think this will be a great addition to my site
Oct. 11, 2016
Great help, simple setup and helps build customer confidence in the brand.