SMPS Product Question & Answer
Product Question and Answer by Simprosys InfoMedia
Rating
4.7
feedback
268
chart
#2,431
All reviews
Rating Breakdown
Review RSS Feed
Jan. 30, 2018
Love the app it makes my product pages more interesting with high-quality customer-generated content. It helps improve trust and conversion too and IS great for SEO. Amazon publishes their customer questions so you should be doing this also.
Jan. 25, 2018
Love this app. Really easy to use and such a good way to engage with customers.
Nov. 22, 2017
cant say anything good about it. For me, it didnt work at all on the website. I deleted it. But their code still remains. So thats also not good.
Nov. 5, 2017
very nice feature ,they made for my store .Thank you .Wish all the best to all you guys .
Oct. 9, 2017
Just installed this app, looks great and works fine. Like the way the emails are laid out for the customer and that you can add links. Easy install but best to contact support if you wish to add the button and don't know coding, very helpful. Definitely recommend this app
Aug. 10, 2017
This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.
March 4, 2022
Feb 2022 Update- Still love the app. Great support to fix integration issues! Original Review- I'm using this app on all of my product pages. It seems to work great! Check it out on this product page https://shopweeboats.com/products/torqeedo-travel-1103-c-outboard-motor-w-free-travel-bag-set
July 26, 2017
They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and unacceptable. They refused to fix this for free. Amit then thanked me for my one star review so that "people don't take them as crooked up reviews" He wrote me in an e-mail, "I am glad, I did not provide free customization of other app to the people like you who want everything for free despite knowing that opposite person puts his or her time and resources which have their own costs... " I have no idea what this means. The company offered to help me, all I asked was them to fix the "Ask a Question" button, which they installed, and then wanted $40 to fix.
July 21, 2017
Awesome app, it is easy to install too. Lets you filter customer questions, answer a question publicly or via private email, and lets you create your own questions. Highly recommend.
July 2, 2017
Very impressed by this app so far. It's super easy to install and customise. On top of that, it helps to reduce calls and also helps boost SEO by having additional on page information.
June 26, 2017
Great App! Easy Installation & Customization also quick support from Skype.
Aug. 16, 2017
Amazing!!! I was looking for something like this for some time. Love it! great way to educate customers and to provide a top notch customer support! Thanks https://sexyrealsexdolls.com
May 11, 2017
This app is amazing. I have worked with many apps and I don't leave many reviews anymore because most are disappointing nowadays. But this one.. You need this.It is lightening fast. It will help your store, customers and SEO immensely. The support in top-notch. It is such a well built app with a modern dashboard. I can't believe it is being offered for free. And even the premium version is only $4.99. Amit thank you so much for this. This is one of the must have apps of 2017.
May 10, 2017
Great app. Works like it should, exactly as promised. Thank you for offering it for free, it is a great tool for engaging with customers and creating content on your site. I highly recommend this. Bravo Simprosys! Keep up the good work!
May 10, 2017
Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.