All reviews

Rating Breakdown

  • 5
    90% (394 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

May 23, 2023

It took us a long time to find a bundle app that did what we needed. A lot of the apps out there would insert widgets onto product pages to offer add-ons, or they'd create bundle product pages that looked different from our theme. We just needed something to manage the inventory and Simple Bundles has been perfect! I contacted support to get help uploading bundles in bulk using CSV files and they were super friendly and responsive.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

We're happy you found the right fit with Simple Bundles! Thanks for working with our support team and for your stellar review. ๐Ÿค—

5 / 5 Share

May 17, 2023

The service and help from the guys at Simple Bundles & Kits is amazing. They are quick to help and will go out of their way to resolve any issues and answer any questions

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review! โœจ

5 / 5 Share

May 16, 2023

I was having trouble finding an app which creates bundles with different variants and could sync inventory at the same time. This is an easy to use app with thorough instructions on how to create and install bundles. There was a slight problem with choosing options of a bundle on the product page and adding them to the cart. However Tech Support, Raul, was able to fix the issue. Fast and efficient service. I definitely recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your fantastic review โ€” we've passed on your message to Raul! ๐Ÿ’ซ

5 / 5 Share

May 16, 2023

I was researching apps to use for infinite options. Came across around 7 different ones. Some good, but this app is incredible! Super easy to navigate, excellent customer service and it looks fantastic on my website. I highly recommend using this app if you are looking into infinite options and all the other features they have! Urban Raine Candle Co

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you finally found us. ๐Ÿ˜Š Thanks for such a thoughtful review!

5 / 5 Share

May 16, 2023

Super app when some of my product kits are based on other basic products. It is easy to keep track of stock, as well as the total value of the kit so it is easier to calculate the correct discount.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your wonderful review! ๐ŸŒป

5 / 5 Share

May 4, 2023

Simple bundles (as the name suggests!) is simple to use and did exactly what we needed plus great customer support when we needed to extend the functionality.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that Simple Bundles fulfilled your requirements. We'll pass on your message to our support team. ๐Ÿคฉ

5 / 5 Share

May 4, 2023

Simple bundle team has been responsive and helpful.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your 5-star review of our support team! โœจ

5 / 5 Share

May 3, 2023

Excellent app. Setup and deployment was easy. Customer support was quick with reply and answers to every question.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review and for sharing your experience with us! ๐Ÿ’ซ

5 / 5 Share

May 3, 2023

very good app, ability to create and edit bundles is really simple and easy. Stock management is also great allowing full control over inventory. customer service is second to none!! the tech team have been so helpful, very responsive and knowledgeable, including support alongside other apps. tried other bundle apps, but this by far best.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your thoughtful review! We're glad you find our app user-friendly and appreciate the stock management features. We'll pass on your review to our tech team! ๐Ÿค—

5 / 5 Share

May 2, 2023

I am overly impressed with how helpful everyone has been at this app. They are insanely quick to answer questions and jump in an help. Best customer service I have experienced in a long time!!! The app has been working exactly as needed for us! Definitely give it a try and don't give up if you don't install it correct at first because they will jump in SO FAST to do it for you!!

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

We truly appreciate your kind review! ๐ŸŒŸ It's awesome to know our support team could assist you, and we're grateful for your feedback. Thank you so much for sharing your experience with us. ๐Ÿ˜Š

5 / 5 Share

April 27, 2023

Great app and customer support! Anytime I had a question with set up, they would always respond very timely to assist me in getting the answers I needed. This solved a huge problem we were having doing manual adjustments with bundles.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review! ๐Ÿ˜Š Let us know if we can help with anything else!

5 / 5 Share

April 26, 2023

Cherry's customer service is AMAZING. She goes above and beyond to make sure all your questions are answered.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your lovely review. ๐Ÿ’ž We'll pass on your kind words to Cherry!

4 / 5 Share

April 24, 2023

App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

We appreciate your feedback and have reached out to you to gather some more info on the specifics of your import file. Thanks for working with us and we hope to get this fixed for you soon!

5 / 5 Share

April 21, 2023

Excellent source for making custom bundles with a great way to single out items for our warehouse to fulfill, rather than having to remember what products are part of the bundle. Fast, responsive customer service.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We're glad to hear that we're able to help with your fulfillment processes. Thanks so much for your review! ๐Ÿ’ซ

5 / 5 Share

April 20, 2023

I have recently liaised with Cherry as a third party on an issue and had nothing less than prompt, knowledgeable and efficient responses and experience in doing so

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We'll pass your message along to Cherry. ๐Ÿ˜Š

4 / 5 Share

April 19, 2023

Very quick and helpful, very supportive staff. The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the great feedback! We'll let you know as soon as the update is ready to use. โœจ

5 / 5 Share

April 18, 2023

100% suggest this app. The service to get this up and running was outstanding. I was extremely frustrated before reaching out. As soon as I ran out, I had amazing service! When one person had to go due to being done a shift, I got another person to assist, so I had 24/7 help. Within a few hours we were up and running smoothly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review! We'll pass your message our support team. ๐Ÿ˜Š

1 / 5 Share

April 12, 2023

Horrific app. constantly processing orders that are empty and missing SKUs. They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers. AVOID!!

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

We discussed in depth these limitations and workarounds with you 6 months ago. While weโ€™re grateful that youโ€™ve stuck with us despite this, weโ€™re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, theyโ€™re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Letโ€™s work together to find a way to get things back on track as soon as we hear back from you. ๐Ÿ™‚

5 / 5 Share

April 5, 2023

Just getting started with the app, but the support has been extremely quick and friendly. We are using this app for bundling and inventory purposes. It's really helping with the combination of SKUs included in the product itself, as well as managing the variant options the customer is able to choose from. Thanks, Camila!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! ๐ŸŽˆWe'll pass on your thoughtful review to Camila.

5 / 5 Share

April 11, 2024

We absolutely LOVE this app. it has been able to generate additional sales to our business tenfold. It gives customers control on how and what they purchase. It is nearly a perfect fit. The only flaw we have with this set up is the apps inability to amortise the discount across the skus in the bundle. What it does is discounts each SKU 100% - This really messes with the reporting/financials and is a huge huge flaw. It is something the developer really needs to fix as it is a major issue for high traffic stores - we have raised this issue multiple times but there is still no change. **Update - Version 2.0 has solved this issue! Orlando and team have been amazing so helpful

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for sharing your experience with us. ๐Ÿ˜ I've sent you an email on beta testing new features that will directly address the issues you've mentioned.