Simple Bundles & Kits
Fixed & mix-and-match bundle, 3PL fulfilment, inventory sync
Rating
4.8
feedback
440
chart
#120
All reviews
Rating Breakdown
May 23, 2023
It took us a long time to find a bundle app that did what we needed. A lot of the apps out there would insert widgets onto product pages to offer add-ons, or they'd create bundle product pages that looked different from our theme. We just needed something to manage the inventory and Simple Bundles has been perfect! I contacted support to get help uploading bundles in bulk using CSV files and they were super friendly and responsive.
We're happy you found the right fit with Simple Bundles! Thanks for working with our support team and for your stellar review. ๐ค
May 17, 2023
The service and help from the guys at Simple Bundles & Kits is amazing. They are quick to help and will go out of their way to resolve any issues and answer any questions
Thanks so much for your 5-star review! โจ
May 16, 2023
I was having trouble finding an app which creates bundles with different variants and could sync inventory at the same time. This is an easy to use app with thorough instructions on how to create and install bundles. There was a slight problem with choosing options of a bundle on the product page and adding them to the cart. However Tech Support, Raul, was able to fix the issue. Fast and efficient service. I definitely recommend!
Thanks for your fantastic review โ we've passed on your message to Raul! ๐ซ
May 16, 2023
I was researching apps to use for infinite options. Came across around 7 different ones. Some good, but this app is incredible! Super easy to navigate, excellent customer service and it looks fantastic on my website. I highly recommend using this app if you are looking into infinite options and all the other features they have! Urban Raine Candle Co
We're glad you finally found us. ๐ Thanks for such a thoughtful review!
May 16, 2023
Super app when some of my product kits are based on other basic products. It is easy to keep track of stock, as well as the total value of the kit so it is easier to calculate the correct discount.
Thanks so much for your wonderful review! ๐ป
May 4, 2023
Simple bundles (as the name suggests!) is simple to use and did exactly what we needed plus great customer support when we needed to extend the functionality.
We're so happy to hear that Simple Bundles fulfilled your requirements. We'll pass on your message to our support team. ๐คฉ
May 4, 2023
Simple bundle team has been responsive and helpful.
Thanks for your 5-star review of our support team! โจ
May 3, 2023
Excellent app. Setup and deployment was easy. Customer support was quick with reply and answers to every question.
Thanks for your great review and for sharing your experience with us! ๐ซ
May 3, 2023
very good app, ability to create and edit bundles is really simple and easy. Stock management is also great allowing full control over inventory. customer service is second to none!! the tech team have been so helpful, very responsive and knowledgeable, including support alongside other apps. tried other bundle apps, but this by far best.
Thanks for your thoughtful review! We're glad you find our app user-friendly and appreciate the stock management features. We'll pass on your review to our tech team! ๐ค
May 2, 2023
I am overly impressed with how helpful everyone has been at this app. They are insanely quick to answer questions and jump in an help. Best customer service I have experienced in a long time!!! The app has been working exactly as needed for us! Definitely give it a try and don't give up if you don't install it correct at first because they will jump in SO FAST to do it for you!!
We truly appreciate your kind review! ๐ It's awesome to know our support team could assist you, and we're grateful for your feedback. Thank you so much for sharing your experience with us. ๐
April 27, 2023
Great app and customer support! Anytime I had a question with set up, they would always respond very timely to assist me in getting the answers I needed. This solved a huge problem we were having doing manual adjustments with bundles.
Thanks so much for your review! ๐ Let us know if we can help with anything else!
April 26, 2023
Cherry's customer service is AMAZING. She goes above and beyond to make sure all your questions are answered.
Thanks for your lovely review. ๐ We'll pass on your kind words to Cherry!
April 24, 2023
App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!
We appreciate your feedback and have reached out to you to gather some more info on the specifics of your import file. Thanks for working with us and we hope to get this fixed for you soon!
April 21, 2023
Excellent source for making custom bundles with a great way to single out items for our warehouse to fulfill, rather than having to remember what products are part of the bundle. Fast, responsive customer service.
We're glad to hear that we're able to help with your fulfillment processes. Thanks so much for your review! ๐ซ
April 20, 2023
I have recently liaised with Cherry as a third party on an issue and had nothing less than prompt, knowledgeable and efficient responses and experience in doing so
Thanks so much for your kind review! We'll pass your message along to Cherry. ๐
April 19, 2023
Very quick and helpful, very supportive staff. The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.
Thanks for the great feedback! We'll let you know as soon as the update is ready to use. โจ
April 18, 2023
100% suggest this app. The service to get this up and running was outstanding. I was extremely frustrated before reaching out. As soon as I ran out, I had amazing service! When one person had to go due to being done a shift, I got another person to assist, so I had 24/7 help. Within a few hours we were up and running smoothly.
Thanks for leaving us a review! We'll pass your message our support team. ๐
April 12, 2023
Horrific app. constantly processing orders that are empty and missing SKUs. They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers. AVOID!!
We discussed in depth these limitations and workarounds with you 6 months ago. While weโre grateful that youโve stuck with us despite this, weโre scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, theyโre the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Letโs work together to find a way to get things back on track as soon as we hear back from you. ๐
April 5, 2023
Just getting started with the app, but the support has been extremely quick and friendly. We are using this app for bundling and inventory purposes. It's really helping with the combination of SKUs included in the product itself, as well as managing the variant options the customer is able to choose from. Thanks, Camila!
Thanks so much for your review! ๐We'll pass on your thoughtful review to Camila.
April 11, 2024
We absolutely LOVE this app. it has been able to generate additional sales to our business tenfold. It gives customers control on how and what they purchase. It is nearly a perfect fit. The only flaw we have with this set up is the apps inability to amortise the discount across the skus in the bundle. What it does is discounts each SKU 100% - This really messes with the reporting/financials and is a huge huge flaw. It is something the developer really needs to fix as it is a major issue for high traffic stores - we have raised this issue multiple times but there is still no change. **Update - Version 2.0 has solved this issue! Orlando and team have been amazing so helpful
Thank you so much for sharing your experience with us. ๐ I've sent you an email on beta testing new features that will directly address the issues you've mentioned.