All reviews

Rating Breakdown

  • 5
    91% (594 ratings)
  • 4
    6% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 90% (587)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2024

We appreciate their great customer service. We had an issue with an order that was edited by the app due to a shopify API that was triggered when the cutomer paid via Paypal, and even though it was very hard for us to understand the issue and resolve it, they were so prompt to help us and do the necessary to resolve the issue within 24h. So we highly recommend this app :)

Store

Barje

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind review! We'll be sure to pass on your message to our wonderful support team. 🤩

5 / 5 Share

July 23, 2024

We spent a long time looking for the right bundling solution for Shopify and are happy to have finally found it in Simple Bundles. Our needs in the bundling space were fairly straightforward and Simple Bundles checks all of our boxes: doesn't disrupt our PDP experience, works very well in our smart cart and Shopify Integrated Checkout, and breaks out perfectly into individual items in the Shopify order for our fulfillment team. In the future, we're hoping for more in the way of in-app analytics to measure our bundles performance.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank for such a thoughful review! Analytics are coming very soon 👀📊

5 / 5 Share

July 18, 2024

Customer service is extremely responsive and very helpful.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave our team a review! ✨

5 / 5 Share

July 17, 2024

Very responsive and helpful support!

Using app

11 months

Total reviews

11

Average rating

4.8

Developer Reply

Thanks for your review! 😄

5 / 5 Share

July 17, 2024

Easy to use, excellent customer support. Exactly what I needed to build my custom apparel bundles.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review and sharing your experience! 🙌

5 / 5 Share

July 11, 2024

Very helpful customer service, they provide detailed solutions and explanations -- highly recommended!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review and recommendation! 🤩

1 / 5 Share

July 10, 2024

I used to use the old version, I don't know what they've done but I absolutely hate this app now, wasting a lot of time and getting nowhere.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi team, we reached out to you a few times after you left your review but didn't receive a response. Please let us know if we can still help out! Our 1.0 and 2.0 versions are both available to use and there shouldn't be any major changes to how they work.

5 / 5 Share

July 10, 2024

100% recommend this app for pairing your single unit products into bundles! Very good customer service, which replies in less than an hour. Thank for making our store easier to manage

Store

KHAIZEN

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for recommending our app and for working with our support team!

5 / 5 Share

July 10, 2024

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your 5-star review!

4 / 5 Share

July 8, 2024

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for taking the time to leave a review!

5 / 5 Share

July 6, 2024

Simple Bundles is super intuitive and easy to use. I reached out with a few questions and received immediate support. 10/10 would recommend.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Happy you found Simple Bundles intuitive to use! Thanks for your review 😎

5 / 5 Share

July 4, 2024

I tried so many apps to create the bundles for my website, and this one made everything so simple! The customization is great - adapts very easily to any store visuals (and the team is very helpful in making it look as good as possible). I had a couple of issues with setting up my bundles (I was making a mistake on my end), and the support team was very patient with me. Recommend 100%!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're excited to hear this! Thanks for working with our support team 🙌

5 / 5 Share

July 2, 2024

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your 5-star review!

4 / 5 Share

July 1, 2024

I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your thoughful review! Noted on adding more videos ✨

5 / 5 Share

June 27, 2024

Customer support is great. The set up of the bundles is not very easy but with the tutorials and customer support it can be fixed. Be prepared to pay a monthly membership fee as only few bundles can use the free plan. I’m happy with the features and it does the job for me.

Using app

6 days

Total reviews

3

Average rating

4.0

5 / 5 Share

June 27, 2024

Really friendly, clear and thorough service - nice looking app too!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! This means a lot to us. 🙌

5 / 5 Share

June 24, 2024

Le service client est très réactif et extrêmement efficace !

Store

BAÏJA

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour ! Nous nous efforçons d'être réactifs et efficaces. N'hésitez pas à nous contacter si vous avez besoin d'une assistance supplémentaire! 💫

5 / 5 Share

Sept. 3, 2024

EXCELLENT and FAST customer service. Issue fixed promptly and all staff are so lovely. Thank you!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Our team is always here to help, and we’re glad we could resolve your issue quickly. Don’t hesitate to reach out if you need anything else! Have a great day always!😍

5 / 5 Share

June 21, 2024

Brilliant Team - very prompt responses - would recommend to all!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Super thanks for your 5-star review. We appreciate you taking the time to rate us!😍

5 / 5 Share

June 19, 2024

Great customer support throughout from start to finish. We've been working on bundles for a while and when we had some specific requests and features, the support team were nothing but helpful to let us achieve our goals. 100% would recommend!!

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that our support team was able to assist you in achieving your goals with bundles. Your recommendation means a lot to us! If you need anything else, just let us know! 😍