Simple Bundles & Kits
Build mix match product bundle for 3PL fulfillment & inventory
Rating
4.9
feedback
656
chart
#46
All reviews
Review RSS Feed
June 18, 2024
Doesn't work. I have been using this app for a month or now, but since a week it's not working anymore. Have been in touch with their support, but they are slow to respond and provide with rubbish solutions.
Thank you for your honest feedback, and we apologize for the inconvenience you've encountered. We take this seriously and are working to improve both the app and our response times. We always make sure that we have a chance to address the problem anytime you reach out to support and ensure everything is working smoothly for you again. Thanks for your time!
June 17, 2024
This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help. I would certainly recommend this app for simple bundles.
Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our customer service team has been able to assist you quickly and professionally. We're always striving to improve, and we appreciate your input on future enhancements. Thank you for recommending the app!💖
June 14, 2024
Great customer support! Responds quickly and always available to provide assistance!
We strive to respond quickly and be there whenever you need assistance. Thank you for the 5-star review! 🤩
June 12, 2024
Great customer service. Very speedy with questions and solutions. Great app
Thank you for your feedback! We're so glad to hear you're happy with our customer service and the app. We always aim to provide quick responses and effective solutions.🤩
June 12, 2024
Happy to see your 5-star rating! Thanks a lot for taking the time to rate us. 🤩
June 11, 2024
L'application permet des choses utiles La navigation n'est pas vraiment intuitive, et les fonctionnalités parfois limitées (ajouter les produits aux options ne peut pas se dupliquer, le rattachement des produits non plus etc.) Mais sinon la majeure des fonctionnalités est là
Thank you for your feedback! We're glad to hear that you're finding the app useful. We understand that some aspects of navigation and functionality could be more intuitive, and we appreciate your suggestions for improvement, such as duplicating product options. We're always working to enhance the user experience, and your input helps us do that. If you have any other feedback or need assistance, feel free to reach out!
June 7, 2024
I had a simple question on configuring a new bundle, and Stella got me sorted out in minutes. Great app and awesome service!
We're glad you're enjoying the app and our service. Happy to see your positive feedback. Thank you!💖
July 26, 2025
Great customer service, we had a specific request with a custom Shopify team and the tech team was able to accommodate us in a timely matter!
Thank you for your wonderful feedback! We're delighted to hear that our app has helped you create customizable bundles and that our customer service team was able to assist you quickly. We appreciate your support and wish you all the best with your bundles! 😍
June 5, 2024
I was having difficulty setting up a bundle and the team was really great in helping me, walking me through step by step. It is now setup and working great.
Thank you so much for your feedback! We're happy to have helped you! 💫
June 3, 2024
Simple to use app that accomplishes exactly what I'm looking to do within my shop. There's a lot of flexibility and customization that can be achieved with minor tweaks and I've been able to implement customizations myself with the help of their documentation. When I do have a question, the support team has been extremely responsive. I've been impressed that they will actually follow up with you a few days after your inquiry to ensure that their solution worked - this simply doesn't happen with most of my apps.
What a wonderful review! ✨Thank you so much and we’re especially glad that you’ve had a positive experience with our support team. 🥰 We appreciate your feedback and are here whenever you need further assistance!
June 3, 2024
Very easy to use. Was able to set up bundles immediately. Great support. Highly recommended
Thank you so much for your feedback! We're happy to hear you found the app easy to use and could set up your bundles right away. We appreciate your recommendation! ⭐
May 29, 2024
Amazing customer support! When we submitted our ticket it said it could take up to 24 hours for a response but we received help within minutes. The team was so quick and helpful - they truly have the best support team. So happy with this app so far.
Thank you so much for the kind words! We're so happy to hear you're enjoying the app, and we’re here whenever you need us! 🤩
May 28, 2024
It allowed us to bundle up two of our products to make available for purchase. We could not see another way to make the gear available for sale and they provided us with all of the necessities.
Thank you for sharing your experience! We're glad the app helped you bundle your products and made it easier to offer your gear for sale. It's great to hear that we were able to provide everything you needed. If you need any further assistance, feel free to reach out!💖
May 28, 2024
It is a great app, easy to use and has fantastic customer support. Highly reccommend
It's great to know our support team has been helpful as well. Happy to hear your positive feedback! We really appreciate your recommendation, too!🤩
May 26, 2024
Highly recommend this app for bundles. It is simple to use and their customer service help is great if you are unsure of how to do something. They will walk you through it and solve any issues you might have. One limitation it has is that your bundle must be the same total, so you can't mix and match with different priced items, unless they are within one group.
Thank you so much for your recommendation! We're happy to hear it. We also appreciate your feedback on the bundle pricing limitation, and we'll continue working to improve the app. We're always looking for ways to enhance the features to meet our users' needs. Thanks again for your support! 🙌
May 26, 2024
Thanks a lot for the 5-star rating! Means the world to us! 🤩