All reviews

Rating Breakdown

  • 5
    90% (394 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

Oct. 26, 2022

This app was not for us. All we needed was a simple way to sync the components/products associated with bundles we were already selling on our store. But there were far too many caveats for us to move forward. What's not obvious from the app description: Their default method breaks out the individual products in to separate line items on the order and discounts them 100% (screwing up your inventory reporting), but also adds the bundled SKU as its own line item (inflating your units sold). Their alternative method still breaks out the individual products but doesn't add the bundled SKU. But this effects your ability to discount properly and leave you with no way of knowing how many bundles were sold.

Using app

26 minutes

Total reviews

7

Average rating

3.6

Developer Reply

Hi team, I'm sorry to hear that you've experienced these roadblocks. I've tried reaching out to your team but haven't heard back. As shown in our listings and videos, we do break down bundles and discount them to 100%. Alternatively, we also have a bundle type where the price remains attached to the individual SKUs so that it does not inflate units sold. Please let us know if our team can help with the bundle setup to resolve your issues.

5 / 5 Share

Oct. 23, 2022

So easy to set up and use. Found the team particularly responsive and helpful with my queries. it's been early days but I can see this impacting my sales already.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review. 🤗 Happy to hear that you're already seeing a difference in sales!

4 / 5 Share

Oct. 17, 2022

I would have highly recommended this, but the last support ticket that was impacting sales took them more than 24 hours to get back to me in which they then stated it wasn't their app that was impacting the issue and they directed me to other bundle apps to try. I then turned to Shopify Help in which they said the issue was due to a previous app that was deleted and left junk code. So yes, Simple Bundles support was correct, but communication and support dragged on way longer than it should have with an answer that wasn't helpful. Other than this, it's simple to use and build bundles and does what I need to for the time being.

Using app

23 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for taking the time to review our app and for your feedback!

5 / 5 Share

Oct. 12, 2022

Mateo was most helpful in making sure my 200 bundles were set up correctly! Simple Bundles has a great and speedy customer support team, which I greatly appreciate! Thank you, Mateo, for your guidance!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review! We'll pass on your kind words to Mateo. 🤗

5 / 5 Share

Oct. 12, 2022

We use this app to create dynamic bundles of our products so that customers can checkout seeing the bundle, yet in the admin's dashboard, it's separated into individual SKUs. Basil from the developing team was very helpful in addressing our customization request, even though we were only on the Free plan. Recommended to other stores with a similar objective.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your lovely review. ⭐️ Glad we could customize the experience for you!

5 / 5 Share

Oct. 2, 2022

I searched through several bundling apps and this was the only one that did exactly what I wanted! I needed to restrict the options to particular variants of products. Highly recommended and the support team are great too.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving us a great review! 🥰 We're so happy that you're enjoying Simple Bundles.

5 / 5 Share

Sept. 30, 2022

Simple and efficient application for creating bundles with product variants and SKUs. I had an issue with Meta (facebook) orders and how they are processed and was about to abandon the project as a lost cause. I reached out to the support team at Simple Bundles and Kits asking them if they could make an adjustment to how the orders are duplicated. To my surprise, they made the change within hours. The new function performs beautifully! The support was fantastic.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your great review of our support staff! 😊

5 / 5 Share

Sept. 28, 2022

This app offers something no other bundle app does: It doesn't force a discount code to enable the bundle, so this means you can allow your customers to apply separate discount codes to their orders, even in mix and match bundles. I went through 15 different bundle apps to see how they performed, and this was the only one that allows for this function. I had some initial issues setting up, though the assistance from Camila was fast, detailed and first class as well.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy you found our app! Thanks for sharing your experience with our app and support team. We'll pass on your review to Camila. 😊

5 / 5 Share

Sept. 26, 2022

I had a relatively complicated bundle to set up so I contacted the customer service and they answered me really quickly and helped me solve the problem in the same day.

Store

dais

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience. We appreciate your kind words and your great review! ✨

5 / 5 Share

Feb. 12, 2023

Great app, well thought out. Customer service is TOP notch - extremely available and quick to respond/resolve, even on their off-hours. Support documentation is very thorough, not too long to read, and is easy to understand. A note for future features: if creating a bundle with variants, it would be SUPER helpful to be able to copy over the contents from one variant in to the others. For example: One of our cleanse bundled has 6 products. The only difference between the variants is the quantity of the items. Would be nice to save some time since the only difference is quantities. Thank-you for your hard work!

Using app

Over 1 year

Total reviews

4

Average rating

4.3

Developer Reply

We're glad we're able to build a great experience for you. We've passed along your thoughtful review and praise to our wonderful support team. 🥰

5 / 5 Share

Sept. 7, 2022

Easiest to use bundle app I've found. It's fairly simple to use and we were able to launch bundles in no time. Great support too.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so excited to hear about your bundles launch! Thanks so much for your review 🤗

5 / 5 Share

Aug. 30, 2022

easy to use app with excellent support team, highly recommend for everyone who need the bundle function on your store :)

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your great review! ✨

5 / 5 Share

Aug. 30, 2022

He usado esta aplicación para crear packs y no he encontrado ninguna otra que tenga tantas opciones y sea tan fácil de configurar como esta. Además de todo el soporte técnico es muy amable y rápido, contestando siempre todas las dudas que he tenido al hacer la integración. Recomendado 100%

Using app

26 days

Total reviews

8

Average rating

5.0

Developer Reply

We're so happy you found us. Thanks so much for your review and for working with our team! 🙌

5 / 5 Share

Aug. 29, 2022

The support team is great and helps you troubleshoot any and all issues that arise. Thank you so much

Store

GBANGER

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy we could help. 💫

4 / 5 Share

Aug. 24, 2022

This app works quite well and has enabled me to significantly increase sales. The bundle creation system is rather cumbersome and should be improved, especially for complex bundles. If you need to create bundles try it out, in my case it worked quite well.

Using app

8 months

Total reviews

5

Average rating

4.6

Developer Reply

Congrats on your sales increase. 📈 🚀 We're wishing you continued success! Thanks so much for your feedback—I'll reach out shortly to understand the specifics so we can improve the bundle building flow.

5 / 5 Share

Aug. 10, 2022

Easiest bundle option by far, especially if you have a lot of products/variants per bundle item. Amazing support.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our infinite options bundle easy to use. 😊 We have more new features coming soon! 👀

5 / 5 Share

Aug. 9, 2022

Greant app, excellent support There are many options. integration is easy and works smoothly. Thanks

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review! 💕 Please don't hesitate to reach out to us again if there's anything else we can help with!

5 / 5 Share

Aug. 2, 2022

(Edit : semble corrigé) Bug sur les packs. Lorsque j'ai un produit X contenant plusieurs produits Y et qu'en plus j'ai un excédent de produits Y en loose, on me demande si je veux changer la quantité je décoche mais ça la change quand même :/

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and for working with our team. 🙌

5 / 5 Share

Aug. 1, 2022

It's too easy to set up! In our first week without advertising, half of our orders have been bundles. As a result, our average order price has increased! Customer service was phenomenal as well! I had a small issue with the orders not syncing with my 3PL accurately. I sent an email and within a few hours, the problem was fixed! In addition, they followed up a couple days later to ensure the issue was truly solved.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review and for working with our team! We're so excited to hear about your bundle sales and increased AOV. We're rooting for your success! 🥳

5 / 5 Share

July 28, 2022

Excellent app, with a lot of options and integrations with other apps. Support is always very good, they know their stuff.

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your kind review. 🤩 🔭 Let us know if we can help with anything else.