All reviews

Rating Breakdown

  • 5
    91% (594 ratings)
  • 4
    6% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 90% (587)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2024

A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

It's always a pleasure to work with you. Thanks for you great review! ๐ŸŒŸ

5 / 5 Share

March 13, 2024

Great Bundling app. We've tried several but Simple Bundles and Kits as the best by far. The support is great too, whenever we have had a question or query it is answered promptly and with all the relevant information required.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to hear this. Thanks so much for your kind review. โœจ

5 / 5 Share

March 13, 2024

I love this app so far. It is so easy to create the bundles, set the prices, etc. I highly recommend the app b/c the customer service is phenomenal. My questions were answered very quickly and thoroughly.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your lovely review! ๐Ÿ˜Š

5 / 5 Share

March 9, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! ๐Ÿ’ซ

5 / 5 Share

March 8, 2024

We have been trying to find a reliable bundles app, which works well with our theme, offers different bundle options and breaks down the offers clearly at checkout. Simple bundles does the job really well - you can setup multibuys and mix & match deals using existing products. The setup process takes a bit of trial & error to get right, but once you crack it, it works really well. The support is also fantastic and very responsive so if there are any problems, they help troubleshoot very quickly. Thank you for a fantastic app & service, this has solved a number of problems for our store - would definitely recommend.

Using app

24 days

Total reviews

9

Average rating

4.4

Developer Reply

We really appreciate your detailed review! Thanks for working with our team and for your feedback. ๐Ÿ™Œ

1 / 5 Share

April 24, 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues. The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Using app

5 months

Total reviews

13

Average rating

3.2

Developer Reply

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

5 / 5 Share

April 17, 2024

Basil was great and fixed our issue

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Basil was able to resolve your issue. Our team is dedicated to providing excellent support, and it's wonderful to know that it made a positive impact. Thank you for being so supportive. We're always here if you need anything else! ๐Ÿ˜

5 / 5 Share

Feb. 29, 2024

Very nice tool! Plus, the support is fast and accurate.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave our team a review! โœจ

5 / 5 Share

Feb. 26, 2024

Store

toty

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! ๐Ÿ˜„

5 / 5 Share

Feb. 21, 2024

Helpful support team is always prompt to respond. Bundles are easy to create and edit.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review and sharing your experience! ๐Ÿ™Œ

1 / 5 Share

Feb. 16, 2024

Your app resets all my stock. All my products in 0.

Using app

7 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 16, 2024

This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components. The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great. The customer support is responsive and thorough, and patient! My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).

Using app

About 1 month

Total reviews

12

Average rating

4.3

Developer Reply

Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! ๐Ÿ’—

5 / 5 Share

Feb. 16, 2024

The app works perfect. The best of all is the support.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to write us a review. ๐Ÿ˜Š

5 / 5 Share

Feb. 16, 2024

Easy and quick to set up, supportive customer team. Make my life easier with bundles!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! ๐Ÿ˜Š

5 / 5 Share

Feb. 15, 2024

Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.

Store

OLOE

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave our team a review! โญ๏ธ

5 / 5 Share

Feb. 14, 2024

The support is excellent and quick.

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for leaving us a review!

5 / 5 Share

Feb. 14, 2024

The infinite bundles app is a lifesaver - customer service was super friendly and responsive. Looking forward to integrating more bundles in my store finally!!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us such a postive review! ๐Ÿš€

5 / 5 Share

Feb. 12, 2024

Great app. I have a pretty simple use case with just one simple bundle, but it works well. Support is excellent. Responded quickly to my question and very helpful.

Store

Forages

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for working with our team and for your fantastic review!

5 / 5 Share

Feb. 11, 2024

Wonderful customer service and easy to use app. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience with our team and for your 5-star review! ๐Ÿค—

5 / 5 Share

Feb. 9, 2024

Great app, great service, easy to manage bundles with some workarounds.

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for leaving us a great review!