Simple Bundles & Kits
All reviews
Thanks for your 5-star review!
I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.
Thanks for your thoughful review! Noted on adding more videos ✨
Customer support is great. The set up of the bundles is not very easy but with the tutorials and customer support it can be fixed. Be prepared to pay a monthly membership fee as only few bundles can use the free plan. I’m happy with the features and it does the job for me.
Really friendly, clear and thorough service - nice looking app too!
Thank you for your review! This means a lot to us. 🙌
Le service client est très réactif et extrêmement efficace !
Merci beaucoup pour votre retour ! Nous nous efforçons d'être réactifs et efficaces. N'hésitez pas à nous contacter si vous avez besoin d'une assistance supplémentaire! 💫
EXCELLENT and FAST customer service. Issue fixed promptly and all staff are so lovely. Thank you!
Our team is always here to help, and we’re glad we could resolve your issue quickly. Don’t hesitate to reach out if you need anything else! Have a great day always!😍
Great customer support throughout from start to finish. We've been working on bundles for a while and when we had some specific requests and features, the support team were nothing but helpful to let us achieve our goals. 100% would recommend!!
Thank you for your fantastic review! We're thrilled to hear that our support team was able to assist you in achieving your goals with bundles. Your recommendation means a lot to us! If you need anything else, just let us know! 😍
Doesn't work. I have been using this app for a month or now, but since a week it's not working anymore. Have been in touch with their support, but they are slow to respond and provide with rubbish solutions.
Thank you for your honest feedback, and we apologize for the inconvenience you've encountered. We take this seriously and are working to improve both the app and our response times. We always make sure that we have a chance to address the problem anytime you reach out to support and ensure everything is working smoothly for you again. Thanks for your time!
This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help. I would certainly recommend this app for simple bundles.
Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our customer service team has been able to assist you quickly and professionally. We're always striving to improve, and we appreciate your input on future enhancements. Thank you for recommending the app!💖
This app is easy to use and they have great customer support! Responds quickly and always available to provide assistance!
We strive to respond quickly and be there whenever you need assistance. Thank you for the 5-star review! 🤩
Great customer service. Very speedy with questions and solutions. Great app
Thank you for your feedback! We're so glad to hear you're happy with our customer service and the app. We always aim to provide quick responses and effective solutions.🤩
Happy to see your 5-star rating! Thanks a lot for taking the time to rate us. 🤩
Thanks a lot for your 5-star rating! Happy to see those!🤩
L'application permet des choses utiles La navigation n'est pas vraiment intuitive, et les fonctionnalités parfois limitées (ajouter les produits aux options ne peut pas se dupliquer, le rattachement des produits non plus etc.) Mais sinon la majeure des fonctionnalités est là
Thank you for your feedback! We're glad to hear that you're finding the app useful. We understand that some aspects of navigation and functionality could be more intuitive, and we appreciate your suggestions for improvement, such as duplicating product options. We're always working to enhance the user experience, and your input helps us do that. If you have any other feedback or need assistance, feel free to reach out!
Thanks a lot for your rating! Really appreciate it! 💖
I had a simple question on configuring a new bundle, and Stella got me sorted out in minutes. Great app and awesome service!
We're glad you're enjoying the app and our service. Happy to see your positive feedback. Thank you!💖
Great customer service, we had a specific request with a custom Shopify team and the tech team was able to accommodate us in a timely matter!
Thank you for your wonderful feedback! We're delighted to hear that our app has helped you create customizable bundles and that our customer service team was able to assist you quickly. We appreciate your support and wish you all the best with your bundles! 😍
I was having difficulty setting up a bundle and the team was really great in helping me, walking me through step by step. It is now setup and working great.
Thank you so much for your feedback! We're happy to have helped you! 💫
Simple to use app that accomplishes exactly what I'm looking to do within my shop. There's a lot of flexibility and customization that can be achieved with minor tweaks and I've been able to implement customizations myself with the help of their documentation. When I do have a question, the support team has been extremely responsive. I've been impressed that they will actually follow up with you a few days after your inquiry to ensure that their solution worked - this simply doesn't happen with most of my apps.
What a wonderful review! ✨Thank you so much and we’re especially glad that you’ve had a positive experience with our support team. 🥰 We appreciate your feedback and are here whenever you need further assistance!
Very easy to use. Was able to set up bundles immediately. Great support. Highly recommended
Thank you so much for your feedback! We're happy to hear you found the app easy to use and could set up your bundles right away. We appreciate your recommendation! ⭐
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