Simple Bundles & Kits
Build mix match product bundle for 3PL fulfillment & inventory
Rating
4.9
feedback
656
chart
#46
All reviews
Feb. 2, 2024
Does what it says on the tin, and with a very good implementation. I asked for some help from the support team, and within an hour I had a very detailed and considerate response about my exact question. It is really delightful when someone actually tries to solve your problem. Cheers
Thanks so much for your amazing review. We'll be sure to pass on your praise to our support teams. 💕
Feb. 1, 2024
Amazing plugin and even more amazing support! The team is quick to respond and super helpful. We had a particular need they were able to address. Highly recommended.
Thanks for your kind words of our team. 😊
Jan. 26, 2024
Great app with lots of options to mix and match bundles. I highly recommend at least trying if you are looking for a bundling app.
Thanks for your review!
Jan. 24, 2024
We love Simple Bundles! Perfect for our needs and the support is always great.
Thanks for your fantastic review!
Jan. 16, 2024
Simple Bundles truly makes everything easy. We've used another app before that was horribly complicated, hard to understand how it works and thus made more problems than it solved. Simple Bundles now meets exactly our needs, is easy to understand, is 100% reliable - and last but not least: it has a super fast, friendly and really competent support team! I would warmly recommend it.
Thanks so much for your review and recommendation! 🤩
Jan. 16, 2024
I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.
Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍
Jan. 14, 2024
Your support was extraordinary! Thank you very much.
Using app
6 months
Total reviews
3
Average rating
5.0
Thanks for your great review 🎁
Jan. 13, 2024
This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.
Thanks for taking the time to write a review! 🌷
Jan. 9, 2024
Shadia & Raul were SO HELPUFL! I definitely hope to encounter them again should I run into any problems with my bundles.
Thanks so much for your review. We've passed on your kind words to Shadia and Raul. ✨
Jan. 8, 2024
Simple Bundles and Kits works well for us. It allows us to sell products on the website and then convert that into a list of components for our workshop and maintain an accurate stock of the components. The tool is easy enough to set up bundles, but for our use case because there was a significant number of configurations to set up, we simply used a csv upload, which worked fine and got us going in one hit. I have found the team at Freshly Commerce to be really supportive - often getting back on queries within a couple of hours.
Thanks for sharing your experiences with us!
March 5, 2024
Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well. Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly
Thanks for your lovely review for our team. We've passed on your messaged to Stella!
Dec. 28, 2023
I think this is a really great option. I chose to install Simple Bundles 2.0, and it works really well. I had a few specific things I wanted to change in terms of format, and the team stepped right in and edited code on our site to make it work the way I wanted it to. They were very responsive and super helpful, which I appreciated. My only issue is that some edits to your infinite bundle cause all of the options you've created to be reset. I couldn't figure out how to avoid this, so a few times, I had to rebuild the entire bundle, which took some time because I had a lot of options. So my lesson learned was to double-check my work to avoid typos and weird issues, so that I didn't have to edit or redo anything. But that's a minor inconvenience for the flexibility this app offers my customers.
Thanks so much for your review as well as your feedback on infinite options bundle editing!
Dec. 26, 2023
This app has helped us fix a HUGE problem we were facing with managing our inventory especially when we are offering bundles of our individual items. It manages inventory PLUS makes fulfillment so much easier (WITH LESS MISTAKES). It will breakdown the bundle for you at checkout so that your fulfillment team would remember to add EVERY SINGLE ITEM! PLUS, it will notify you when one of your individual items (in the bundle) are out of stock which will also help you control when to stop selling your bundles. The creation of different bundles also become much easier! FYI, the team is very responsive and supportive! I recommend this app
Thanks so much for your detailed and thoughtful review! 🌟
Dec. 25, 2023
A very useful application with a responsive and competent team.
Thanks for your lovely review. 💞
Dec. 25, 2023
The only app to satisfy our needs, knowledgeable and responsive customer service.
July 8, 2024
We use V1 of the app which has solved a lot of historical issues we have had with bundles. This app seemed to be the best at sorting the issues we were having and so far I have been impressed. The set up is easy with options to configure the bundle how you need. Simple Bundles support is very good; quick, helpful and friendly. There are still a few niggles with reporting which I believe V2 does solve - looking forward to upgrading to V2 in the new year!
Thanks for your review, we hope you got a chance to try out 2.0!
Dec. 19, 2023
This app is FULL OF ISSUES and bugs. I've been going back and forth for over a month with their support (which is actually ok and fast) however each team member advises me to follow a different approach and all of them have bugs and dont work properly. I'm not trying to create any super complicated bundle, it is actually a simple one and still not able to have it functional. Maybe try this app but be aware there are LOTS OF ONGOING BUGS that can't be fixed and will keep on breaking
Thank you for your honest feedback, and we're truly sorry for the frustration you've experienced. We understand how disappointing it is when things don’t work as expected, especially for a simple setup. While we're glad to hear our support team has been responsive, we acknowledge that consistency in our guidance is essential. Thanks for your understanding!
Dec. 18, 2023
We needed to add a couple of mix-n-match bundles to our Shopify store. After reviewing a few apps, we chose Simple Bundles because the reviews were great and they had a free option for a limited number of mix-n-match bundles. We also tried a couple of other apps. We finally went with SimpleBundles because it was hands down the best due to its simple interface and excellent functionality. But there is more. They offer fantastic support! If you face any problem - even if you are a non-paying user - you will get fast and quality support. A few days after going live we encountered some technical issues and emailed them for help on a Friday. To our delight, they responded within a couple of hours to first fully understand our issue and escalate it to the technical team. An hour later the technical team emailed use, having identified our issue and told us how to fix it. In a few minutes everything was working perfectly again! In short, I would highly recommend SimpleBundles, not just because the App is great but also because it is backed by excellent support.
We so appreciate your thoughtful review. Thanks for choosing Simple Bundles and for your kind words about our team. All the best this holiday season!
Dec. 13, 2023
While there are some features we'd like (like better synchronization with ShipStation), this app has accomplished most of our bundle needs well. Support team is great and very helpful. Usually replies quickly as well.
Thanks for your review! Our team has taken note of your feedback.