Simple Bundles & Kits
Build mix match product bundle for 3PL fulfillment & inventory
Rating
4.8
feedback
712
chart
#35
All reviews
Review RSS Feed
April 2, 2024
In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support. Simple Bundles is a new staple in our long-term operations toolkit.
This made our day. Thank you for your kind words and your 5-star review! 🥳
March 30, 2024
Superbra hjälp från supporten! Denna app spar otroligt mycket tid för oss.
Thanks for your great review! 🤩
April 17, 2024
Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products. Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous. 100% DO NOT recommend. Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.
I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.
March 27, 2024
Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!
Thanks for your 5-star review! 🌷
March 27, 2024
I have hundreds of products that consist of component products and wanted an app that helps me to get the inventory numbers right. After weeks of searching in the app store, I found two apps that can do what I need. And this one here was the only one that offers bulk bundle creation. So I use it and am quite happy with it. However, one thing is really missing: there are no filters and no other tools/functions in the app that would help you with searching, organizing, editing in bulk or just in any way handle your bundles efficiently once they're created.
Thanks so much for sharing your experiences with us! 😊 We appreciate the feedback on the filters and know that it does take more time than ideal to search and organize bundles. We've already added this to our roadmap and will keep you updated!
March 25, 2024
Love this app. Absolute game changer for tracking our inventory and helping us with accurate fulfillment and reordering. Great app. Helpful Support. Highly Recommend
We're so happy to hear this! Thanks for taking the time to leave us a review. ✨
March 19, 2024
Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.
Thank you for your lovely review! We've passed on your message to Shadia. 🥰
March 18, 2024
We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent. Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.
Thank you so much for sharing your experiences with us. 🤗 We're grateful for your kind review and shoutout for our support team－they truly are the best.
March 15, 2024
Easy to use, fast response for emails
Thanks for leaving us a 5-star review!
March 14, 2024
It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.
Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀
March 14, 2024
A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!
It's always a pleasure to work with you. Thanks for you great review! 🌟
March 13, 2024
Great Bundling app. We've tried several but Simple Bundles and Kits as the best by far. The support is great too, whenever we have had a question or query it is answered promptly and with all the relevant information required.
We're so happy to hear this. Thanks so much for your kind review. ✨
March 13, 2024
I love this app so far. It is so easy to create the bundles, set the prices, etc. I highly recommend the app b/c the customer service is phenomenal. My questions were answered very quickly and thoroughly.
Thanks for your lovely review! 😊
March 8, 2024
We have been trying to find a reliable bundles app, which works well with our theme, offers different bundle options and breaks down the offers clearly at checkout. Simple bundles does the job really well - you can setup multibuys and mix & match deals using existing products. The setup process takes a bit of trial & error to get right, but once you crack it, it works really well. The support is also fantastic and very responsive so if there are any problems, they help troubleshoot very quickly. Thank you for a fantastic app & service, this has solved a number of problems for our store - would definitely recommend.
We really appreciate your detailed review! Thanks for working with our team and for your feedback. 🙌
April 24, 2024
Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues. The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.
We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.
April 17, 2024
Basil was great and fixed our issue
Thank you for your kind words! We're thrilled to hear that Basil was able to resolve your issue. Our team is dedicated to providing excellent support, and it's wonderful to know that it made a positive impact. Thank you for being so supportive. We're always here if you need anything else! 😍
Feb. 29, 2024
Very nice tool! Plus, the support is fast and accurate.
Thank you for taking the time to leave our team a review! ✨