All reviews

Rating Breakdown

  • 5
    83% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    13% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2024

Highly Efficient and User-Friendly OTP Module! We've been using Simplyotp's OTP module, and it has exceeded our expectations! The integration was smooth, and it works flawlessly every time. Our customers have found it incredibly easy to use, which has significantly improved our verification process. It’s reliable, quick, and does exactly what it's supposed to. We highly recommend Simplyotp to anyone looking for an effective OTP solution!

Store

Sudathi

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Our website login was simple after we integrated with the Simply OTP Login App. Great Support from the Team.

Store

Shwet

Using app

17 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 20, 2024

Customer support was responsive, helped us out well. Prices for Indian clients should be reconsidered

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 19, 2024

Really great app. I loved the most is their customer service. Usually many apps will have exciting features and things. But how they are treating the customers is more important in my case. I'll really recommend to my connections. Thanks a lot

Store

My Store

Using app

13 days

5 / 5 Share

Sept. 17, 2024

The app is great for the requirement. Right from the beginning the App support has been amazing to coordinate and setup the widget as per our expectation and providing any support needed.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

I've been using Simply OTP Login for a few months now, and I’m really impressed with how smoothly it works. The setup was straightforward, and it integrated seamlessly with my Shopify store. I highly recommend giving Simply OTP Login a try.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

The app works great, it's fast and the emails with the OTP code arrive in a flash. The support helped me customize some details for the login, making the result, PERFECT!

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 4, 2024

not working. many customers faced error message. when reached to customer support no response. after installation still customer seeing same login.

Using app

11 months

Total reviews

6

Average rating

1.5

2 / 5 Share

July 3, 2024

I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.

Using app

14 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Chaka Clothing Dept., Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference). We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response. Please know that we are still here to help you with any further assistance you may need. Thank you for your understanding. Best regards, Lucent Innovation Team Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn

1 / 5 Share

April 28, 2024

There is no free plan and limited features to always lie

Using app

2 minutes

Total reviews

6

Average rating

1.7

Developer Reply

Thank you for your feedback. While our application is accessible for free under the FREE plan, it seems there's a misconception regarding the SMS charges. It's important to note that our services are clearly outlined to be billed in USD, with recurring and usage-based charges billed every 30 days. It's regrettable that there's an expectation for SMS charges to also be free, especially considering that we incur expenses from utilizing other service providers ourselves, which we pay for. It's unreasonable to anticipate the app development company to bear the burden of SMS charges in addition to providing a free application.

1 / 5 Share

March 19, 2024

Not work properly and taht reason to website in not recived order

Store

Cyphon

Using app

10 months

Total reviews

2

Average rating

2.5

Developer Reply

This assertion appears unsubstantiated, as our application is utilized by thousands of merchants, rendering such allegations irrelevant.

1 / 5 Share

Feb. 2, 2024

My widget is not working in other countries except India!

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm reaching out regarding the one-star review you've left. We've attempted to connect with you multiple times via email to address any concerns or issues you may have had, but unfortunately, we haven't received any response from your end. Additionally, we've also sent a store access request, but it appears to remain pending without approval. I've attached screenshots of the emails and the pending access request for your reference. Thank you. https://prnt.sc/xYYoMTOVwFcp https://prnt.sc/YQ9GkH6gleO7

5 / 5 Share

Jan. 12, 2024

I have tried multiple apps before finalizing this app. Have been using it for 5 months now and really really happy with it. Mr. Jeet is always available to help with everything that comes inbetween the smooth functioning .. thank you team for working hard for us.

Store

Kaira

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

It has been a great experience using this app for us. Jeet and team have been supportive for any feature requests and bug resolution. Kudos to the team for building this and providing a seamless experience.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 16, 2023

The best app to use for OTP login. Quite easy to install. The support team is always there to guide.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

We have been using Simple OTP Login for around the last year. I must say this is the perfect solution for OTP-based logins. The integration was very seamless and quick. The Tech team is very supportive they did a lot of customizations(UI & functional) as per our brand requirements. Also support team is very quick(especially JEET).

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 5, 2023

Our integration of the Simply OTP app has been very unique, and the team at Lucent Innovation have been very helpful with their support and help with integration of certain fuctionality that we needed.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Works seamlessly. Customer support is also good. There are certain features that I hope will become available in the future - like merchant wise spam protection customization, phone number blocking (currently only IP blocking is available), but it works fine right now!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

My experience with Simply OTP has been really great. The functionality available, success rate and the support team's response time and expertise is commendable.

Using app

6 months

Total reviews

1

Average rating

5.0