All reviews

Rating Breakdown

  • 5
    82% (60 ratings)
  • 4
    5% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    11% (8 ratings)

Reviews with Text

  • 96% (70)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2024

I've been using Simply OTP Login for a few months now, and I’m really impressed with how smoothly it works. The setup was straightforward, and it integrated seamlessly with my Shopify store. I highly recommend giving Simply OTP Login a try.

Using app

--

Total reviews

3

Average rating

4.7

1 / 5 Share

Aug. 4, 2024

not working. many customers faced error message. when reached to customer support no response. after installation still customer seeing same login.

Using app

11 months

Total reviews

7

Average rating

1.4

2 / 5 Share

July 3, 2024

I have updated my billing accounts to pay for the SMS transactions, but every opt-in request comes back invalid, and my phone receives no code. Fix this and take my moneyyy.

Using app

7 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Chaka Clothing Dept., Our goal is to ensure all our users receive the best service possible. We promptly addressed and resolved your issues as soon as you raised a ticket with us, and we're glad you were satisfied with our service at that time (screenshots attached for reference). We're a bit confused by your feedback, given that your issues were resolved promptly and you expressed satisfaction with our service. Despite our regular follow-ups to see if you had any other concerns, we did not receive a response. Please know that we are still here to help you with any further assistance you may need. Thank you for your understanding. Best regards, Lucent Innovation Team Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/ERsU657aAAhJs6J8eK2P9t4BwMoVmfiaTcp2RvlQJG59vQ?e=G7eBpf Screenshot: https://lucentinnovationkbl-my.sharepoint.com/:i:/g/personal/sourav_singh_lucentinnovation_com/Ee1_RVnIn7ZLpaPM_OFYj9IBOMBSuSHqM2p58loDn8BW1A?e=YMLftn

1 / 5 Share

March 19, 2024

Not work properly and taht reason to website in not recived order

Store

Cyphon

Using app

10 months

Total reviews

3

Average rating

3.3

Developer Reply

This assertion appears unsubstantiated, as our application is utilized by thousands of merchants, rendering such allegations irrelevant.

1 / 5 Share

Feb. 2, 2024

My widget is not working in other countries except India!

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, I'm reaching out regarding the one-star review you've left. We've attempted to connect with you multiple times via email to address any concerns or issues you may have had, but unfortunately, we haven't received any response from your end. Additionally, we've also sent a store access request, but it appears to remain pending without approval. I've attached screenshots of the emails and the pending access request for your reference. Thank you. https://prnt.sc/xYYoMTOVwFcp https://prnt.sc/YQ9GkH6gleO7

5 / 5 Share

Jan. 11, 2024

It has been a great experience using this app for us. Jeet and team have been supportive for any feature requests and bug resolution. Kudos to the team for building this and providing a seamless experience.

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

Oct. 16, 2023

The best app to use for OTP login. Quite easy to install. The support team is always there to guide.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

We have been using Simple OTP Login for around the last year. I must say this is the perfect solution for OTP-based logins. The integration was very seamless and quick. The Tech team is very supportive they did a lot of customizations(UI & functional) as per our brand requirements. Also support team is very quick(especially JEET).

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 5, 2023

Our integration of the Simply OTP app has been very unique, and the team at Lucent Innovation have been very helpful with their support and help with integration of certain fuctionality that we needed.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Works seamlessly. Customer support is also good. There are certain features that I hope will become available in the future - like merchant wise spam protection customization, phone number blocking (currently only IP blocking is available), but it works fine right now!

Using app

8 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 20, 2023

My experience with Simply OTP has been really great. The functionality available, success rate and the support team's response time and expertise is commendable.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Όλα. Και στην εξυπηρέτηση όταν χρειαστήκαμε ήτανε άμεση να μας φτιάξουνε τυχόν προβλήματα που υπήρχαν το έχουμε τώρα κάπως το καιρό και δεν έχουμε κανένα θέμα

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

The "Simply OPT Login" app has proven to be incredibly helpful in reducing the occurrence of fake orders. Its user-friendly interface has made it easy for us to utilize, and the results we've obtained from its implementation have been outstanding. The support provided by the customer care team is also highly commendable.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

We recently had the pleasure of using an Simple OTP service, and we must say that the experience was truly exceptional. The convenience and security this service provided were beyond impressive. The seamless and lightning-fast delivery of One-Time Passwords ensured that our transactions and account logins were not only swift but also highly secure. The user-friendly interface made the entire process a breeze.

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 14, 2023

Ideal for any business, it caters to diverse needs with utmost precision. The after-sales support is remarkably swift as well, thanks to Mr. Jeet's constant availability and assistance in meeting all my conceivable requirements!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

June 19, 2023

Their team has played a significant role in providing a reliable & Seamless experience in OTP triggers for the customer login. Have provided a better experience compared to other existing vendors for the same.

Store

RAREISM

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

We highly recommend this app for timely OTP deliveries. It has helped enhance the customer buying experience on our mobile app and website.

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

May 30, 2023

It offers a user-friendly interface and a wide range of features to meet everyone's needs. The customer service is outstanding, with a responsive and helpful team. I highly recommend this app to anyone seeking a comprehensive solution. Kudos to the team for creating such an exceptional product!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

I recently had the pleasure of engaging with Lucent Dev, and I must say that the experience exceeded my expectations in every way. From start to finish, their professionalism, efficiency, and commitment to customer satisfaction were truly commendable.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 15, 2023

The Simply OTP Login app working perfectly as per our exception in our Shopify store. They resolved our concern very quickly. Great support team work.

Using app

6 days

Total reviews

2

Average rating

5.0