Single ‑ Video & Music
Single - Music, Video, & Memberships for Shopify
Rating
4.5
feedback
86
chart
#3,532
All reviews
Rating Breakdown
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July 18, 2023
This app is wonderful. It helped us scale our memberships and easily coordinate them with both our digital and physical products. And customer service was extraordinarily attentive (even on weekends). Highly recommend this app.
June 23, 2023
Single App is easy to use and provides timely reporting to both the user (us) and reporting agencies. More importantly, their customer service is always very responsive and helpful!
June 19, 2023
This app is very tricky. Its not really $25 a month for bronze. If you drop one 10 track album its going to be more like 33.30 a month. And if you drop lots of music like me that gets problematic fast. And when I contacted shopify for help the reps I got didnt care at all. Insisted I didn't read or it was my fault somehow. Nah I read it carefully. Thats why I only release ONE 10-track album through this to test it out. I feel ripped off. Completely. And tbh i never leave bad reviews. This actually sucks.
Hi, Illumignarly Records – Really sorry to see you had a bad experience here. We charge $24 for a monthly Bronze subscription, which lets you release up to 10 digital albums for which you can sell and add bonus content, and we handle file storage, file delivery, and chart reporting of all sales. Additionally, on our Bronze plan, you can host video, do Live Streams, release NFTs, and launch a Membership program. We also have a free plan, which lets you do most of the same things, just in lower quantities. You’re correct that there are also additional charges. In order to continue supporting all of these features, we also charge a 15% transaction fee on sales of digital products created with our app. Those fees are noted on our pricing page, but we understand you might have missed them given all of the information listed there. We appreciate your business and certainly don’t want you to feel ripped off – please feel free to contact us at [email protected] and we’d be happy to work with you to make the situation right.
June 13, 2023
This app's support team is killer! They are quick and super knowledgeable. Not to mention, their Help Center database is fantastic. It's thorough, but still easy to navigate and read through. This app can do way more than you think it can! It has been an integral piece in countless projects for our clients. It's our go-to for SoundScan reporting of course, but we've also had great success using their digital delivery and livestream features.
June 7, 2023
Single has been able to help us grow the company in the original vision in which it was created. We are developing music as well as film production, and the ability to host, maximize, and control all our content through the Single application has been an incredible benefit to our company and the music studio. Being able to utilize the NFTs and tokengate features has sent our creativity through the roof with anticipation of future projects to come and how we can connect and create a unique experience for every project.
June 6, 2023
The staff at Single were extremely helpful in making sure we had everything set up correctly for our recent album release. They went above and beyond, even when our request were last minute and complicated. The app itself was extremely easy to setup and navigate, which made it effortless to ensure all of our sales were reported correctly. We will definitely be using Single for future releases and initiatives.
June 5, 2023
Single Music is outstanding and I am so thoroughly happy to be using them in our store. These guys know their stuff I cannot more strongly recommend them.
May 15, 2023
Updating my review. I learned that I had an issue with my router which was blocking their key domains and appeared to be an outage. I appreciate Single's responsiveness over on their Discord and via email. ____ Worked great and was easy to setup. However, the App is not loading now, and their Discord support group is unresponsive. Hope they get the issues resolved.
Thank you for your kind words about the app! So sorry we weren't able to connect over discord. The best place to get in touch with our support team is [email protected]. We'd love to touch base there and resolve any issues you may be having. Thanks!
March 15, 2023
Elijah was a pleasure to work with. When we had questions, he was responsive and extremely proactive about helping us out. Thank you. Thank you. Thank you!!!
March 3, 2023
Couldn't be happier with our experience with this app. Completely transformed our direct to fan initiatives. Customer support is unparalleled. Can't wait to see what new features come out!
Dec. 20, 2022
Single is full of innovative, talented and genuine people who really care about the success of artists. Their support team is fantastic, friendly and they are always staying a step ahead with new features - already amazing and this is just the beginning.
Aug. 12, 2022
Absolutely love the app and the people at Single Music. They have amazing customer service. They’ve helped me hit several Billboard charts!
July 26, 2022
This Team is absulote incredible they going above and more to make your Project succesfull and answer all your questions
June 29, 2022
I've been using Single for their NFT feature for a few months now and I couldn't be happier. The team is amazing, very helpful and sharp! Having the ability to offer NFTs for sale on my Shopify store has been game changing. Their dashboard is easy to use and looks great! The best part about it is Single is constantly working towards making their app even better! I find that extremely valuable when investing time and energy into a Shopify App I plan to make a big part of my model. Whether you want to sell music downloads, video, host live streams or pivot into web3, Single is a great app to use for all the above. Thank you, Single!
June 13, 2022
I have been utilizing the Single app NFT feature in order to create brand new products for my customers! This app is truly revolutionary, the potential for use cases is endless. The staff is extremely helpful and I've had nothing but amazing experiences working alongside the Single app team! Thank you all, - EXCITED & HAPPY to watch this grow & be a pioneer in the evolution.
March 22, 2022
Single is an incredible way to deliver digital downloads D2C and automate our physical chart reporting. The DDEX bulk upload is a dream for a label group like ours with a deep catalog and the Single Music team has gone above and beyond to assist us in getting up and running. Couldn't recommend enough!
Feb. 3, 2022
Single is wildly helpful in streamlining digital sales and physical reporting. Not to mention that the support really cannot be matched. Our support rep, Christy, and the whole team really, are quick to respond, efficient, and extremely knowledgable of the platform- always lending quick solutions.
Feb. 3, 2022
I use SingleMusic because they report to Billboard charts. Their support staff answer emails right away and they have loads of features - including NFTs now. So dope.
Feb. 1, 2022
Fantastic app. Really easy to use and AMAZING support. They also have developer mode which allows you to customise the standard templates! Highly recommend.
Oct. 25, 2021
As others have stated, the customer service and support team are fantastic! The app has many different futures already and are working on bringing more and more features to make this app more useful for musicians, producers, artists, managers, and everything in between! HIGHLY RECCOMMEND!