All reviews

Rating Breakdown

  • 5
    87% (48 ratings)
  • 4
    2% (1 ratings)
  • 3
    4% (2 ratings)
  • 2
    4% (2 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (55)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2020

Great app and an even better service. The team is very helpful and quick to respond to any issue. Totally recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

💜🖤

5 / 5 Share

April 17, 2020

Really appreciate your help joe! These corona times are wild times Once again thank you for all your support. You’ve been super awesome over the past few months!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

💜🖤

5 / 5 Share

Nov. 11, 2019

I'm able to combine an Album Download with a physical CD that I'm fulfilling in-house (instead of CD Baby, etc.). Combined with the ecommerce capabilities of Shopify, Single Music is freakin' awesome. I can: +Create discounts. +Send out free downloads for reviews/networking (well, I guess it costs me $.015, less than postage for a CD). + Integrate the product with a marketing campaigns/tools. I already have an Art/T-shirt brand, so adding music alongside my other products is awesome. Functionality seamless so far. Support is fast and thorough. Do it.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Tommy and his team have been extremely helpful and a key part of our team. They make reporting to Soundscan super easy and pain free!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2019

We chose Single Music for easy integration with Soundscan reporting. The setup took less than a minute, I had friendly support on chat on a Saturday morning, and I didnt' even need the help - I literally just imported by products, set up preorder dates and was good to go. Shockingly easy and intuitive. Great UI/product dashboard as well. Highly recommended.

Using app

39 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2019

Very good support ! They helped me to find the solution of a bug very quickly. Now, everything works ! Thanks !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2019

Single Music is an awesome tool for musicians and their teams. From the reporting the fulfillment of digital downloads, it makes the release process seamless. Their support team is extremely helpful and works with you to make sure everything runs smoothly. Highly recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2019

Single music is the most effective and efficient Shopify app for selling digital music, period. I use it for all of my artists and recommend it regularly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2019

Great App and great staff helped me out a lot hopefully they will add customer accounts so when a customer comes on to your website they can sign up and have their own customer page/dashboard with a friends list, their purchased history, playlist, and such I highly do recommend this app for your store!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

4 / 5 Share

June 18, 2018

Great good app but i only give 3 stars because the app don't have a preview player for the tracks. Thats very important. *I just need the support from Single Music. unbelievable how fast they are. That's why they now get a star on top.

Using app

About 10 hours

Total reviews

1

Average rating

4.0

Developer Reply

Appreciate the kind words on our support speed! Audio previews were added shortly after your initial review.

5 / 5 Share

May 1, 2018

The app is really easy to use and has the BEST customer service. Super responsive, prompt and helpful. I love that it automatically submits all our data to SoundScan without us having to do the tedious legwork. Highly recommend!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2018

We've been very pleased with Single. Not only with the product offering, but with the support they have provided us!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

March 4, 2020

Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app. Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta. Issues: • Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from adding metadata for tracks during upload, unable to add track titles while 3 files are uploading. • Bug: Creating dozens of tracks (for larger albums) at once creates track number duplicates. • Bug: Album art randomly disappears in the dashboard. • Bug: Physical products not always found when trying to attach a digital release. Wishlist: • Bulk edit tools, cloning metadata between tracks to avoid extensive manual data entry that could be avoided • DDEX ERN support for automatically creating releases via existing music aggregator distribution flow • Allowing metadata to be edited after locking a release • More control over how Shopify products/collections are created, tagged, managed. • External product fulfillment, e.g., via codebanks • Whitelabeling / custom branding. • Custom mailservers. Email notifications/order redemption go to spam. • Integration with other smart link platforms (linkfire, Smarturl, etc.) • Data analytics/retargeting/marketing options • More extensive metadata: P-line/C-line support, publishing fields per track (PRO info, Publisher/Administrator, multiple ISWC support)

Using app

Almost 2 years

Total reviews

2

Average rating

2.0

Developer Reply

Appreciate the feedback and we're well aware of the pain points you've listed. Fortunately several of them are on our immediate roadmap and will be addressed over the next few weeks. We'll reach out directly to go over your bugs & requests.

5 / 5 Share

April 7, 2018

As a musician who takes my career as seriously as I take my sales, Single steps right into play and delivers both physical & digital sales to SoundScan. I focus on music and sales, Single focuses on getting me on the charts. Definitely get this app.

Store

Musicym

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2018

Very nice app. I have a bunch of music I want to sell digitally on my Shopify store, and Single handled that seamlessly. Fast, friendly and efficient customer service too.

Using app

4 days

Total reviews

1

Average rating

5.0