Skio, a Recharge Company

Have nothing but good things to say about switching to Skio! The team was extremely attentive and ready to help whenever any issues occurred. Our subscribers are also very happy with the new interface, and are having a much better experience using Skio. Would definitely recommend!

Top notch team and service! They are constantly working on new updates and features that help merchants like us grow our subscription business. During the integration process, their support team was extremely helpful and was even able to work on a custom integration for our store. We have some pretty complex logic for a part of our business and their team was able to add extra features to their api to support our functionality! Working with members from different departments/team is always a pleasure.

Overall we are happy with our migration from ReCharge to Skio. The migration was not as seamless as others have mentioned, but it was pretty good compared to other nightmares. I would definitely caution everyone to really dig into their payment processors as there are a great number of quirks for users of Authorize.net. Overall the speed of the platform is really good and it is driving growth so that is a win for us. 9 Month Update - Having worked in Skio for 9 months, we can definitely testify that we are happy with the platform, its speed (reporting) and responsiveness from our rep and their broader support team.

Skio helped me to set up everything on my store. I have ask several times them to develop some features in order to improve retention. They also help me to change a bit the display when needed and they are very open to improve the app. Thank you the team

Working with SKIO has been incredible - Upgrading our subscription platform has been on the top of our to-do list for a while now, but the task seemed daunting. The SKIO team made the process quick, seamless, and worry-free! With our new SKIO platform now live and running, we've been able to take advantage of performance and retention features that just we're possible with other apps!

As the Director of Retention at Kitsch, a beauty company with a significant focus on subscription-based products, I've had the pleasure of integrating and working with Skio for the past few months. To say that Skio has been a game-changer for our subscription management would be an understatement. One of the most critical aspects of retention is the user experience, and Skio excels in this domain. The app offers a hosted subscription portal that's not just easy for our team to manage but is also incredibly user-friendly for our customers. The passwordless login feature is a subtle but impactful touch that makes the entire process smoother for our users. Additionally, Skio's analytics dashboard makes it quick and easy to monitor cohort retention, subscription program health, and more. The comprehensive array of metrics, including MMR and AOV, has given us rich insights into our subscription business. We've been able to pinpoint what's working, identify areas for improvement, and make data-driven decisions more confidently than ever before. The built-in upselling tool has been another boon. Not only has it contributed to an increase in our subscription average order value, but it has also given us another avenue to delight our existing customers with additional products and services. Advanced capabilities like half skips and product swaps have further enriched our toolkit for customer retention. The value it brings to the table more than justifies the investment. From the user experience to analytics and additional features, Skio has proven to be a holistic solution for managing our subscription business. I wholeheartedly recommend Skio to any Shopify store looking to supercharge their subscription management and customer retention efforts.

Absolutely amazing app! the onboarding + sales team are super experienced and offer as smooth as a transition as possible. The interface is extremely easy to use while also offering a wide array of intricate features such as GWPs, email outreach, & a comprehensive analytics dashboard. I went through several different vendors and did and in-depth comparison, Skio seemed to be the most complete and after boarding I can say that the product holds true to expectations! would recommend.

Great app! Really found their onboarding team extremely useful - as a non-technical founder it's been really useful working with a team of people really well versed in the space who know what they're doing.

Super easy installation and love the application so far. Transferred from Bold and am extremely happy

Top-notch care from the Skio team! Our migration from Recharge to Skio was seamless thanks to their awesome team. From start to finish they were organized, patient, thorough, and very responsive. We've been migrated over for a few weeks now, and their team continues to provide excellent support. It's easy to get them on calls and work through any various questions that pop up as we learn a new platform. Overall they've done an excellent job at making our brand feel important and valued, and they've delivered on all the features and perks we were sold on to make the switch. Couldn't be happier with the new platform and the growing success of our subscription business!

Platform has everything we wanted and team is awesome. Migrated from another platform a few weeks ago and have already seen a marked impact on our business. Skio will be a game-changer for us. If you're on the fence about migrating, I have two words for you: do it.

Very satisfied with our decision to move from Recharge to Skio. Their team was incredibly supportive during the transition and the migration of existing subscribers went through seamlessly. The Skio team was there to immediately resolve any issues that came up. I would highly recommend them for your subscription app. Not only for the features of the software itself & the great user interface for customers, but also for their top notch support.

I cannot say enough good things about Skio! First of all; their team is INCREDIBLE. They really went above and beyond to make sure that the migration went smoothly but more importantly, they were extremely patient and always willing to make all the requested changes we required. Not only they are talented and know what they do, they're also extremely kind. Skio's overall product is outstanding and we cannot wait to use more of its functionalities. I would recommend Skio to any brand who's looking to start subscription or has had bad experiences with their competitors in the past.

We're about a month in with Skio and are so happy we switched. We've used a number of different subscription providers and there's a reason that these guys have such a high rating. Their support helping us get up and running was elite. Our transfer over has so many unique components to it and they were there to help every step of the way. The features and functionality, the intuitive user portal, and the customer management on our end are all amazing. Highly recommended!

Was using another subscription app, but the overall customer experience and backend is so much better with Skio. Additionally, they go above and beyond with customer support to help you get going or transition your subscribers if looking to upgrade.

Solved our subscription problems, easy to use. Staff was helpful onboarding, no issues so far but it's only been a few weeks.

Very hands-on onboarding process. They made sure everything transferred smoothly and without a hiccup. The product itself is far superior to our old subscription platform (Recharge). My favorite feature is the passwordless login. Happy we made the switch and would highly recommend it!

Skio is the best app out there for subscriptions. They have flexible options when it comes to setting up and managing subscriptions, working across a wide range of use cases. They reporting is good and continues to get better, giving you the insights you need to understand and optimize your subscription business. Skio really does the deep work on understanding what clients need out of a subscription provider and putting it into practice. Support and customer service are always responsive for troubleshooting.

The migration team was awesome to work with and answered any questions I had. Was so happy to ditch Recharge and have a solid subscription platform.

We just started using SKIO about ~5 months ago and it has been nothing but a success. Here are my "whys" on if you have an e-commerce brand you should use it. 1) Reporting There are so many reporting tabs in SKIO, every time I ask a question to our support rep on "How To" there's already a feature built into the tool. Also, they are very open to building the internal reporting tools that you suggest. 2) Forecasting Forecasting inventory/SKU has been super helpful for us to understand which inventory levels we need to keep each item at and standardize on that number. 3) Constant Customer Feedback Constant feedback along the lines of why customers are taking the actions they are + seeing trends in the data which helps us figure out which directions to build. 4) Predictive revenue The monthly subscriptions help our business better predict revenue and which SKUs it comes from. 5) Finding your "Whale" Customers Finding "Whale" or "VIP" is tricky, retaining them is trickier. SKIO offers different tiers of discounts to keep our top customers happy has been a huge plus. If you're in the e-com business and you're not using SKIO you are missing out. Thanks, SKIO. Devon