Skio Subscriptions (YC S20)

June 14, 2023

There were two big factors I used to evaluate Skio. 1) The amount of assistance helping get our subscriptions set up for a new store, and 2) how robust the analytics are to actually understand how our subscriptions offering was performing, for example the demand forecasting really helps me with my day to day job and adjust our day to day operations - it feels like Apple rather than Android. And out of everyone out there, Skio stood out as being the most reliable option to deliver on those two things.

June 14, 2023

Such a great experience with Skio! They're onboarding team really helped us set up Skio exactly how we needed it done. The account has been such a positive experience for our customers.

June 7, 2023

Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.

June 7, 2023

Skio has helped us elevate our CX immensely. We can clearly see our customer service tickets are way down now that we've switched to Skio. We appreciate all of the features offered. We wish they would offer more customizable discounting on subscriptions, for example, a deeper discount on the first subscription order and then back to our regular pricing, but we've heard that's something in the works. A special mention to Ben, our account manager who is always there to help us out, and answers super quickly!

June 2, 2023

We started out with another subscription partner after researching many subscription options. That was a big mistake. It's hard to tell how good a subscription partner is until you actually get behind the door of Sales and finally onboard. I can tell you definitively that Skio is the real deal. Great support, helpful on an individual merchant basis, strong pace of new features, and the platform is incredibly powerful with leading customization capabilities. If you're reading this, do yourself a favor and just go with Skio. It's the right choice.

June 14, 2023

We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level. Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.

May 29, 2023

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

May 25, 2023

Great team - full service and then some! Features are obviously great, but what really makes Skio special is the team. It's a huge and welcome difference compared to other subscription apps out there.

May 12, 2023

After many issues with the 'OTHER' subscription app we knew we had to try out Skio based upon their reputation and features to make the customers experience special and easy to use! We signed up on a Monday and we had our website updated with the Skio purchase selector by Friday. Within the next 10 days we had migrated 100% of our subscribers over. I cannot say enough about the speed and quality of this transition. A+. Shout out to Kobi and Eric for making this a seamless transition! Now the fun part begins as we leverage this platform to grow LTV through surprise & delight.

May 11, 2023

Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

May 9, 2023

Our onboarding experience was seamless, and the app functions perfectly. This has been such a great upgrade from our previous subscription platform, and the Skio team has been great to work with, very knowledgable. Would highly recommend.

May 5, 2023

Switched over to Skio earlier this year and have been thrilled. From the white glove onboarding to the day-in-day-out support it's been wonderful working with the Skio team. The platform is easy to use and provides many much needed upgrades to our subscription experience. Highly recommend!!

April 20, 2023

We just migrated from Bold to Skio within the past month. The migration was seamless, and the level of support from Skio is amazing. Not only with migrating, but with training our team and ensuring that our questions are answered / ideas for improvements are taken into consideration. I can't speak to our growth or subscription retention yet as we haven't been with Skio for enough time, but I will say that our customer experience is already greatly improved (passwordless login, easy to navigate customer portal, text notifications, and Klayvio email flows that were previously non-existant). Will report back on our growth in a few months!

April 19, 2023

Fantastic experience with Skio (shout out to Shaw on the migrations team). As a long time ReCharge user, I'm already having an infinitely better experience with Skio.

March 30, 2023

We love Skio and their support throughout our migration has exceeded my expectations. Great company and even better people.

March 7, 2023

Amazing App. The migration took a while, but all customers could get migrated from our other app. The dashboard is much more improved and will have a positive effect on customer retention.

March 7, 2023

We switched over from ReCharge due to all the issues and the non-existent customer support. The team as Skio helped with the entire transition over. Much cleaner platform, better admin, better customer IU, and we have seen an increase in subscriptions since the switch. Highly recommend their product and support to anyone looking to get into subscriptions!

Feb. 10, 2023

Thank you to the entire Skio team for helping to make subscriptions so much easier to manage for us internally and for our customers! Special thanks to all your help Aidan & Jackson!

Feb. 9, 2023

I am so impressed with Skio! As the founder of a sleep supplement company, I was looking for a Shopify app that would help me sell subscriptions without the hassle. Skio has exceeded my expectations. The migration process from ReCharge was smooth and seamless, which was a huge relief - handholding every step of the way. I was also impressed with the increase in conversions that I experienced. One of the best features of Skio is the passwordless login. This has reduced customer tickets by 25% which is amazing. Overall, I would highly recommend Skio to any Shopify store looking to sell subscriptions. The ease of use, increased conversions, and reduced customer tickets make this app an absolute must-have for any business looking to grow and succeed. Plus, everyone we interfaced with was an absolute pleasure to work with.

Feb. 7, 2023

Shoutout to Harris for a quick/painless migration! And to the entire Skio team for going above and beyond. Passwordless login is also making our subscriber experience much better.