Skio, a Recharge Company
All reviews
Skio is a game changer. Smooth integration and first class support on hand. Looking forward to seeing how it continues to develop.
Thanks for the review BRULO! Glad you had a smooth integration experience & excited for this journey ahead together :-) -Kennan
Love Skio. Shoutout to Kobi, Tim, and Aidan for a quick/painless migration! Passwordless login is also making our subscriber experience much better. We also are enjoying the surprise and delight AND the Custom Checkout Buttons!
Thanks for the review Tortilla Familia! Happy to hear you are so pleased and had a quick/painless migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!
Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
I made it a priority to migrate our store off of Recharge and onto Skio this year. The main selling point for me is that Skio offers excellent customer support. The team behind the app is highly responsive and knowledgeable. Whenever I have encountered a question or needed assistance, their support team was quick to provide helpful solutions. They have been frequent collaborators in helping improve our subscription program and I appreciate all the new features they have available to test.
Stoked to have you as a partner! Happy to hear you've had such a great experience working with our customer support team. Can't wait to see where the future takes us. :-) -Kennan
Developer here. I dislike most apps but, WOW, Skio is incredible. Our company has been using Skio for about 2 months now and are very happy with the results. A few highlights: 1. The migration from Recharge to Skio was very smooth. I was expecting it to be a big headache, but Skio’s team handled 99% of the process for us. We had all kinds of custom code set up on our site. Instead of just slapping their app on top of our site and potentially breaking something, Skio’s developers took the time to read our code and make the modifications needed so that everything worked right off the bat. 2. Their customer service is top notch too. We were having an issue with subscriber numbers dropping. I emailed Skio and got a reply in under 5 minutes. They immediately had 2 team members working on the problem, giving us specific personalized ideas on how to improve our subscription program. Since then we’ve been seeing about a 40-50% increase in subscriber numbers. 3. Our subscriber numbers are climbing MUCH faster than with Recharge and we haven’t even begun to tap into some of the cool features that Skio offers (like their Surprise & Delight feature)
Thank you so much for the thorough and honest review Earth Fed Muscle! Happy to hear you are so happy with the results! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
Best subscription app bar none. Excellent customer service ready to help you with any request you need as well.
Thank you for your review Notable! Appreciate the kind words! Happy to hear you are enjoying our customer service! So grateful to have you as a partner. :-) -Kennan
Love Skio!!! The team made our migration from another provider pain free and straight forward! We've seen better retention of our subscribers since moving too!
Glad to hear you loved working with our migration team! Thank you so much for being part of the Skio family + excited for the journey ahead :-) -Kennan
Just migrated from Recharge. The customer experience is a big upgrade, and we love having additional features at our disposal (volume discounts, gifting, etc.). So far so good!
So excited to have you/Connect Roasters selling subscriptions with Skio! Thank you for being here :-) -Kennan
We recently migrated from Recharge to Skio. The customer experience is much more intuitive and easier for our customers to use. The portal is faster and we're excited to make use of new features like volume discount, gifting subscriptions and ease of workflows for free gifting in orders. Our migration experience was super positive and we had the full support of the team. We had a small glitch on our Skio email flows where our old subscribers were contacted as if they were new signups but overall, and particularly given we made several bespoke requests to maintain the legacy subscriptions in our account, we were really happy with the team's work on the migration!
Thank you for the review Denzel's! So happy to hear that you find the customer experience intuitive and easier for your customers to use. Excited for this journey ahead together :-) -Kennan
Great app. We moved from recharge to skio and it's a way better UI/UX for our customers. Just the little things like skipping this months order or even ordering now is great!
Love working with Matcha Made! Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan
There were two big factors I used to evaluate Skio. 1) The amount of assistance helping get our subscriptions set up for a new store, and 2) how robust the analytics are to actually understand how our subscriptions offering was performing, for example the demand forecasting really helps me with my day to day job and adjust our day to day operations - it feels like Apple rather than Android. And out of everyone out there, Skio stood out as being the most reliable option to deliver on those two things.
Thanks for the review Drink Ārepa! Excited for this journey ahead together :-) -Kennan
Such a great experience with Skio! They're onboarding team really helped us set up Skio exactly how we needed it done. The account has been such a positive experience for our customers.
Glad to hear you enjoyed working with our onboarding team! Thank you so much for being part of the Skio family + excited for the journey ahead :-) -Kennan
Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.
Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
Skio has helped us elevate our CX immensely. We can clearly see our customer service tickets are way down now that we've switched to Skio. We appreciate all of the features offered. We wish they would offer more customizable discounting on subscriptions, for example, a deeper discount on the first subscription order and then back to our regular pricing, but we've heard that's something in the works. A special mention to Ben, our account manager who is always there to help us out, and answers super quickly!
Thanks for the review Wilder Harrier! So happy to hear that your customer service tickets have dropped. Excited for this journey ahead together :-) -Kennan
We started out with another subscription partner after researching many subscription options. That was a big mistake. It's hard to tell how good a subscription partner is until you actually get behind the door of Sales and finally onboard. I can tell you definitively that Skio is the real deal. Great support, helpful on an individual merchant basis, strong pace of new features, and the platform is incredibly powerful with leading customization capabilities. If you're reading this, do yourself a favor and just go with Skio. It's the right choice.
Thanks for being here Grüns! Happy to hear you are having such a wonderful experience. Looking forward to a great future together! :-) -Kennan
We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level. Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.
Thank you so much for the thorough and honest review Free Soul! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!
Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
Great team - full service and then some! Features are obviously great, but what really makes Skio special is the team. It's a huge and welcome difference compared to other subscription apps out there.
Stoked to have you as a partner! Happy to hear you've had such a great experience working with our team. Can't wait to see where the future takes us. :-) -Kennan
After many issues with the 'OTHER' subscription app we knew we had to try out Skio based upon their reputation and features to make the customers experience special and easy to use! We signed up on a Monday and we had our website updated with the Skio purchase selector by Friday. Within the next 10 days we had migrated 100% of our subscribers over. I cannot say enough about the speed and quality of this transition. A+. Shout out to Kobi and Eric for making this a seamless transition! Now the fun part begins as we leverage this platform to grow LTV through surprise & delight.
Thanks for the review Sacred Rituel Beauty! Happy to hear you had a quick and efficient migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.
Thanks for the review Based Supplements! Glad you had a smooth migration & excited for this journey ahead together. Its wonderful that your subscriber experience is much better with the Passwordless login :-) -Kennan
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