Skio Subscriptions App
The subscription platform top brands graduate to.
Rating
5.0
feedback
237
chart
#815
All reviews
Review RSS Feed
July 11, 2023
Love Skio!!! The team made our migration from another provider pain free and straight forward! We've seen better retention of our subscribers since moving too!
Glad to hear you loved working with our migration team! Thank you so much for being part of the Skio family + excited for the journey ahead :-) -Kennan
July 10, 2023
Just migrated from Recharge. The customer experience is a big upgrade, and we love having additional features at our disposal (volume discounts, gifting, etc.). So far so good!
Store
Connect Roasters
Using app
About 1 month
So excited to have you/Connect Roasters selling subscriptions with Skio! Thank you for being here :-) -Kennan
July 10, 2023
We recently migrated from Recharge to Skio. The customer experience is much more intuitive and easier for our customers to use. The portal is faster and we're excited to make use of new features like volume discount, gifting subscriptions and ease of workflows for free gifting in orders. Our migration experience was super positive and we had the full support of the team. We had a small glitch on our Skio email flows where our old subscribers were contacted as if they were new signups but overall, and particularly given we made several bespoke requests to maintain the legacy subscriptions in our account, we were really happy with the team's work on the migration!
Thank you for the review Denzel's! So happy to hear that you find the customer experience intuitive and easier for your customers to use. Excited for this journey ahead together :-) -Kennan
June 27, 2023
Great app. We moved from recharge to skio and it's a way better UI/UX for our customers. Just the little things like skipping this months order or even ordering now is great!
Love working with Matcha Made! Thanks for being part of the Skio family + excited for the journey ahead :-) -Kennan
June 14, 2023
There were two big factors I used to evaluate Skio. 1) The amount of assistance helping get our subscriptions set up for a new store, and 2) how robust the analytics are to actually understand how our subscriptions offering was performing, for example the demand forecasting really helps me with my day to day job and adjust our day to day operations - it feels like Apple rather than Android. And out of everyone out there, Skio stood out as being the most reliable option to deliver on those two things.
Thanks for the review Drink Ārepa! Excited for this journey ahead together :-) -Kennan
June 14, 2023
Such a great experience with Skio! They're onboarding team really helped us set up Skio exactly how we needed it done. The account has been such a positive experience for our customers.
Glad to hear you enjoyed working with our onboarding team! Thank you so much for being part of the Skio family + excited for the journey ahead :-) -Kennan
June 7, 2023
Couldn't have been easier and more enjoyable to onboard. Skio is on another level – super glad we switched over to them for our subscriptions! Thanks to the whole team there.
Thanks for the review Lifestacks team! We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
June 7, 2023
Skio has helped us elevate our CX immensely. We can clearly see our customer service tickets are way down now that we've switched to Skio. We appreciate all of the features offered. We wish they would offer more customizable discounting on subscriptions, for example, a deeper discount on the first subscription order and then back to our regular pricing, but we've heard that's something in the works. A special mention to Ben, our account manager who is always there to help us out, and answers super quickly!
Thanks for the review Wilder Harrier! So happy to hear that your customer service tickets have dropped. Excited for this journey ahead together :-) -Kennan
June 2, 2023
We started out with another subscription partner after researching many subscription options. That was a big mistake. It's hard to tell how good a subscription partner is until you actually get behind the door of Sales and finally onboard. I can tell you definitively that Skio is the real deal. Great support, helpful on an individual merchant basis, strong pace of new features, and the platform is incredibly powerful with leading customization capabilities. If you're reading this, do yourself a favor and just go with Skio. It's the right choice.
Thanks for being here Grüns! Happy to hear you are having such a wonderful experience. Looking forward to a great future together! :-) -Kennan
June 14, 2023
We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level. Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.
Thank you so much for the thorough and honest review Free Soul! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-) -Kennan
May 29, 2023
Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!
Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
May 25, 2023
Great team - full service and then some! Features are obviously great, but what really makes Skio special is the team. It's a huge and welcome difference compared to other subscription apps out there.
Stoked to have you as a partner! Happy to hear you've had such a great experience working with our team. Can't wait to see where the future takes us. :-) -Kennan
May 12, 2023
After many issues with the 'OTHER' subscription app we knew we had to try out Skio based upon their reputation and features to make the customers experience special and easy to use! We signed up on a Monday and we had our website updated with the Skio purchase selector by Friday. Within the next 10 days we had migrated 100% of our subscribers over. I cannot say enough about the speed and quality of this transition. A+. Shout out to Kobi and Eric for making this a seamless transition! Now the fun part begins as we leverage this platform to grow LTV through surprise & delight.
Thanks for the review Sacred Rituel Beauty! Happy to hear you had a quick and efficient migration. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-) -Kennan
May 11, 2023
Skio is the best subscription app for Shopify hands down. The best team behind an app I have ever worked with. Made the transition from Recharge seamless. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.
Thanks for the review Based Supplements! Glad you had a smooth migration & excited for this journey ahead together. Its wonderful that your subscriber experience is much better with the Passwordless login :-) -Kennan
May 9, 2023
Our onboarding experience was seamless, and the app functions perfectly. This has been such a great upgrade from our previous subscription platform, and the Skio team has been great to work with, very knowledgable. Would highly recommend.
Thanks for the review Great Lakes Wellness! Glad you had a smooth onboarding experience & excited for this journey ahead together :-) -Kennan
May 5, 2023
Switched over to Skio earlier this year and have been thrilled. From the white glove onboarding to the day-in-day-out support it's been wonderful working with the Skio team. The platform is easy to use and provides many much needed upgrades to our subscription experience. Highly recommend!!
Thank you for your review Jupiter! Appreciate the kind words! So grateful to have you as a partner. :-) -Kennan
April 20, 2023
We just migrated from Bold to Skio within the past month. The migration was seamless, and the level of support from Skio is amazing. Not only with migrating, but with training our team and ensuring that our questions are answered / ideas for improvements are taken into consideration. I can't speak to our growth or subscription retention yet as we haven't been with Skio for enough time, but I will say that our customer experience is already greatly improved (passwordless login, easy to navigate customer portal, text notifications, and Klayvio email flows that were previously non-existant). Will report back on our growth in a few months!
Happy to hear you had a great and seamless migration. Love hearing your customer experience is already greatly improved. Thankful you are part of the Skio family! :-) -Kennan
April 19, 2023
Fantastic experience with Skio (shout out to Shaw on the migrations team). As a long time ReCharge user, I'm already having an infinitely better experience with Skio.
Thanks for the review Nectar! Happy to hear you're having a great experience. We're stoked you chose us to power your subscriptions and grateful to have you as a partner. :-) -Kennan
March 30, 2023
We love Skio and their support throughout our migration has exceeded my expectations. Great company and even better people.
Glad to hear you loved working with our supportive migration team! Thank you so much for being part of the Skio family + excited for the journey ahead. :-) -Kennan
March 7, 2023
Amazing App. The migration took a while, but all customers could get migrated from our other app. The dashboard is much more improved and will have a positive effect on customer retention.
Thanks for the review Kimera Koffee! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-) -Kennan