SKUGen
SKU & Barcode generator. Product label printing.
Rating
3.7
feedback
59
chart
#1,531
All reviews
Rating Breakdown
Review RSS Feed
May 20, 2024
We have been using this app for several months now - it's really helpful and good options to customise to how you need things set up for your specific store. We have just had a particular need that the app did not provide but they said they could add an extra feature for us. It was done in the timescales they promised. All working as it should. Great support, thank you!
Thank you!
April 1, 2024
Excellent app, easy to use. We received a very quick and efficient response when we contacted customer service.
Thank you for your review
Feb. 28, 2024
this app is great for skus. it absolutely sucks for barcode generation and is not intuitive at all.
Thank you for taking the time to provide your feedback. We genuinely value all input as it helps us improve our app for all users. We're sorry to hear that you've encountered difficulties with barcode generation. Our aim is to ensure a seamless experience for all aspects of our app, including barcode generation, which functions similarly to SKU generation. We have a detailed video tutorial demonstrating the barcode generation process, which may provide additional clarity. You can find the tutorial here: https://youtu.be/-w9lWdsgk-E If you have any further questions or need assistance, please don't hesitate to reach out to our support team at [[email protected]].
Feb. 20, 2024
not user friendly.
Thank you for taking the time to share your feedback with us. We're sorry to hear that you found our app not user-friendly. We strive to make our app as intuitive and user-friendly as possible, so it's disappointing to hear that we missed the mark for you. We'd love to better understand your experience and address any specific issues you encountered. Please don't hesitate to reach out to our support team at. We're here to help and are committed to improving our app based on user feedback.
Feb. 3, 2024
A great app, with informative staff who work with you to get the most out of it. Customer service is undoubtedly their top priority, which goes a long way. Highly recommend.
Thank you for your review!
Jan. 26, 2024
Hallo! Könnte der Support endlich mal antworten! UPDATE: Support hat uns endlich erreicht. Nun muss es nur mehr klappen, dann sind wir wieder vollauf zufrieden. Danke. Update 26.1.23: Support hat nun alles geklärt und die Artikelnummern sind wieder da. Alles schnell und toll geklappt. Vielen Dank!
Vielen Dank für Ihre Bewertung
Dec. 25, 2023
They charged me money after it was uninstalled a few minutes after installation because the app doesn't work. Be careful when installing this app if you don't want unwanted charges!!
When an app subscription is activated Shopify invoices the entire month, at the end of the billing period. This is why you got the charge after almost a month. As you know, we refunded this charge. This is all we can do as an app developer. Also, I'm sure you would see that the app works well if you would contact our support.
Dec. 24, 2023
This is a great app! It solved all our SKU & barcode generation extremely fast and easy. We were able to use it to customize for the printing labels formats we needed. It is very intuitive to use and has a lot of customization that assures compatibility with any type of printer and paper format. Also, the documentation is detailed and very clear. Very good and professional customer support, with fast reaction, reliable for long term usage. Highly recommended!
Thank you very much for your review!
Dec. 14, 2023
Ok, so I bought an advanced monthly plan and custom codes which was one time payment. Tried it out and was working. The next day I try to do custom codes, it shows that it's a completely different plan and I don't have access to it. Did you change the plan? This is absurd. I either want a full refund or access that I paid for initially.
Thank you for reaching out to us, and we appreciate your feedback. We're sorry to hear about the confusion regarding your subscription and custom codes. After reviewing your account, it appears that the initial purchase you made did not include access to custom codes. We want to ensure that you have accurate information and a clear understanding of your plan. If you have any specific concerns or questions about your subscription, please contact our support team. We'd be happy to assist.
Dec. 10, 2023
A great app that fully met our expectations. Any time we had a situation, the support was very prompt to intervene and offer solutions. Thanks team members for making it easy for us!
Dec. 8, 2023
Love the customer service! Super quick, superior communication while helping me to resolve an issue when installing the app.Very professional. Satisfied with the application and would recommend!
Thank you very much for your review!
Dec. 7, 2023
Bogdan was really helpful in helping us set up a custom template to generate our SKUs. This app does exactly what we need. Highly recommend. Will - Stories Flooring
Thank you for your review!
Dec. 7, 2023
It's such a great app! Simple to use and does exactly what I need it to do without any unnecessary hassle. 100% recommended! Customer service is top notch and always willing to help out.
Thank you very much for your review!
Dec. 5, 2023
VERY FAST METHOD.
Thank you for your review. We'd appreciate it if you could tell us what would make the app even better. We value your feedback.
Nov. 7, 2023
This is a very finicky app. In our case we trusted it and it seriously screwed us up (now sure what went wrong in the process). I guess it doesn't check if previous SKUs collided with current SKUs their generation process (even if those were generated by the app). Because of that it generated duplicated SKUs for a couple of our products. This means we printed duplicated SKUs (and barcodes for that matter) and sent badly tagged products to our warehouse. We are having to generate new SKUs for each duplicated product, retrieve all badly tagged products from the warehouse and manually check them one by one to see what they actually are in order to generate new codes. Horrible experience. It works alright in some cases but it makes "small" mistakes... And those mistakes are EXPENSIVE. Also no options to print on Brother printers.
We regret to hear about the challenges you faced with our app and we apologize for any inconvenience this may have caused. It's important to note that the app operates as designed, and duplicated SKUs can be generated if the app is not configured properly or if the configuration is altered in a way that results in such duplication. However, we recognize that the current functionality lacks an option to check for duplicates, which could have prevented this issue. We value your feedback and we are actively working on implementing a feature to check for duplicate SKUs within the app to prevent this issue in the future. Thank you for bringing this to our attention. Moreover, we want to assure you that our app works with Brother printers. If you encounter any issues or require assistance in setting up printing options, please do not hesitate to contact our support team.
Oct. 28, 2023
Love this app! Solved all of my SKU, barcode and price tag issues. It's easy to use and the customer service is top-notch.
Thank you very much for your review!
Oct. 24, 2023
They charged me once again like all this 3 party apps that are useless, I was understanding that if i upgraded they would put barcodes to products missing my barcodes won't be using this
Thank you for your review. We would be happy to help if you would contact our support team.
Aug. 8, 2023
5 star app, completely recommend for any/all SKU/barcode/labeling tasks you're trying to complete in Shopify. The cherry on top is how amazing and responsive their customer service is, as you get used to using the app. Fully recommend!! Josh
Thank you very much for your review!
July 8, 2023
Not working , not generating automatic sku or barcode and no option to talk with assistance . will not use
We are sorry you have this experience. However, since you installed the app yesterday, you have not attempted to contact our support at all. Please contact us if you need help.
June 21, 2023
Not the easiest to use and support wasn't helpful. They just kept referring me to videos that I have already watched. Decided to switch the EasyScan instead.
Thank you for your review. We would appreciate it if you give us the opportunity to assist you. Unfortunately our messages remain unanswered.