SKU IQ for TikTok Shop or POS for Shopify

SKU IQ for TikTok Shop or POS

Real-time product and inventory sync with TikTok Shop or POS
Rating
3.9
Feedback
112
Reviews
Chart
#2,970
Shopify

All reviews

5 / 5 Share
July 10, 2023

Jorge provided quick and great support. He helped us get everything set up and we are excited to use SKU IQ!

Store Using app Total reviews Average rating
stakt 26 days
Developer Reply

We're delighted to hear that Jorge provided you with quick and great support in getting everything set up with SKU IQ. We're equally excited for you to use our service and are here to assist you whenever needed. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!

5 / 5 Share
July 5, 2023

I've been using SKUIQ for almost a year and I must say that I'm really glad I found this service. I use Square for my Point of Service Sales and SkuIQ help keep my Inventory on point between Shopify and Square. They are literally the middle man that helps connect both sites together. I would highly recommend SkuIQ if you are needing something similar in your business. Thanks Sadie/Sashay Couture Boutique

Store Using app Total reviews Average rating
SASHAY COUTURE BOUTIQUE 11 days 1 5.0
Developer Reply

Thank you for being a loyal SKU IQ user for nearly a year! We're delighted to be the bridge that keeps your inventory in sync between Shopify and Square. Your recommendation means a lot to us, and we're here to continue supporting your business needs. Thanks, Sadie/Sashay Couture Boutique!

1 / 5 Share
July 2, 2023

The sync not working, app update instructions are vague and skuIQ support is slow to respond. But they are happy to increase my billing tier and charge me regularly.

Store Using app Total reviews Average rating
Soccer Maxx 2 days 3 1.0
Developer Reply

Thank you for bringing your concerns to our attention. We apologize for the inconvenience you've experienced with the sync functionality and the app update instructions. Your feedback is valuable to us, and we want to address your issues promptly to improve your overall experience. We're sorry to hear that you've found our support response time to be slow. We understand the importance of timely assistance, and we're actively working to improve our support processes to provide quicker and more efficient responses. Regarding the billing tier increase, we want to assure you that our intention is not to charge you unnecessarily. We value our customers and aim to provide transparent pricing based on the features and services you require. We'd be more than happy to review your billing details and make sure you are on the most appropriate plan for your needs.

5 / 5 Share
June 27, 2023

App is easy to use and the support team is very knowledgeable and helpful. This app is a life saver as the tiktok shop is a horrible experience but with skuiq linked to shopify app it makes selling on tiktok so easy. Highly Recommended!

Store Using app Total reviews Average rating
Zardcardz 2 days 1 5.0
Developer Reply

We're thrilled to hear that SKU IQ has been a life saver for you and has made selling on TikTok a much smoother experience. Your high recommendation and kind words about our support team are greatly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!

5 / 5 Share
June 27, 2023

So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.

Store Using app Total reviews Average rating
Handmade Naturals Inc About 5 hours 4 5.0
Developer Reply

Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused. However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better. It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.

5 / 5 Share
June 26, 2023

Used SKU IQ to connect to my TikTok Shop. There's only a few apps that can do this and I tried all of them. SKU IQ is definitely the best. Really good instructional videos and you can even setup a meeting where they go over the setup with you. Insane customer support. Highly recommend.

Store Using app Total reviews Average rating
Teeccino 10 days 3 4.7
Developer Reply

Thank you so much for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform was able to meet your needs and help you connect to your TikTok Shop successfully. We understand that finding the right solution for connecting to TikTok Shop can be challenging, and we're honored that you consider SKU IQ as the best option among the available apps. Our team is dedicated to providing top-notch support, and we're glad to hear that our instructional videos were helpful to you. We also appreciate your feedback on our setup meetings; we believe in going the extra mile to ensure our customers have a smooth onboarding experience. Your recommendation means a lot to us! We strive to continue delivering excellent customer support and innovative solutions that help our users succeed in their e-commerce endeavors.

5 / 5 Share
June 23, 2023

Not only do I love the app. But the customers services was amazing. They walked me through set up and trouble shot a ton with me.

Store Using app Total reviews Average rating
Cuso Cuts 10 days 5 5.0
Developer Reply

We're delighted to hear that you love SKU IQ and that our customer service team provided amazing support in setting up and troubleshooting. We're here to assist you whenever you need it, so if you have more questions or require further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

5 / 5 Share
June 23, 2023

This app is so helpful and has helped me intergrade my shop to tiktok. The assistants in the chats helped me also. Thank you!

Store Using app Total reviews Average rating
Prados Beauty 1 day 1 5.0
Developer Reply

We're thrilled to hear that SKU IQ has been so helpful in integrating your shop with TikTok and that our chat assistants provided valuable assistance. If you ever have more questions or need further support in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and you're very welcome!

5 / 5 Share
June 22, 2023

Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.

Store Using app Total reviews Average rating
Island Soul 3 days 1 5.0
Developer Reply

We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

5 / 5 Share
June 15, 2023

Sku IQ has been such a great software for our small business. It syncs all of our information from our Shopify online store to our Square in-store POS system. Their customer service is AMAZING. You can rarely find an actual person to assist with so many software platforms, but we always have quick responses that are beyond helpful. We realized we connected the location to the incorrect spot with all of our items (a big oops on our end) and they are helping us shift over the location for items so quantities sync correctly again. Next level customer service. So grateful for this product helping us make the next step with our business.

Store Using app Total reviews Average rating
Tavolo Shoppe 2 months 1 5.0
Developer Reply

Thank you for your fantastic review of SKU IQ! We're thrilled to hear that our software has been instrumental in streamlining your small business operations by seamlessly syncing information between your Shopify online store and Square in-store POS system. We're especially delighted to hear about your positive experience with our customer service. Providing exceptional support is a top priority for us, and we're glad that you found our team to be amazing and responsive. We understand how crucial it is to have dedicated assistance, and we're committed to going above and beyond to help our customers. We're sorry to hear about the initial location connection issue, but we're glad that our team is actively helping you rectify it to ensure that quantities sync correctly. It's our aim to provide next-level customer service and support, and we're grateful for the opportunity to assist you in making the necessary adjustments. We appreciate your kind words and are thrilled that SKU IQ has helped your business take the next step forward. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to support you and your business.

5 / 5 Share
June 15, 2023

Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!

Store Using app Total reviews Average rating
Collins St 30 days 1 5.0
Developer Reply

Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience. At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.

5 / 5 Share
June 14, 2023

So far so good! Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually. Teshanie helped get my account switched to the right level and get it ready to go! It was also very fast.

Store Using app Total reviews Average rating
Babe co. 2 days 1 5.0
Developer Reply

Thank you for sharing your positive experience with SKU IQ! We're delighted to hear that you found it easy to set up and that the lower option allowed you to try it out and experience its capabilities. We understand the importance of being able to add products efficiently, and we're glad that SKU IQ provides a solution that eliminates the need to add products individually, saving you valuable time. We're thrilled to hear that Teshanie provided you with excellent assistance in getting your account switched to the right level and preparing it for use. We strive to deliver fast and efficient support, and we're glad that Teshanie met your expectations.

5 / 5 Share
June 8, 2023

Alejandro was great help and assisted me with my questions promptly. Great customer service. Thank you Alejandro

Store Using app Total reviews Average rating
Spanish Pig 2 days 2 5.0
Developer Reply

Thank you for sharing your positive experience with Alejandro and our customer service team! We're thrilled to hear that Alejandro provided you with great assistance and promptly addressed your questions. Delivering excellent customer service is a top priority for us, and it's wonderful to know that Alejandro exceeded your expectations. We'll make sure to pass along your kind words to Alejandro and recognize him for his outstanding support.

5 / 5 Share
June 8, 2023

I have been using this for about a month now and everything has been seamless! Hooks up and syncs to Shopify well! Would recommend!

Store Using app Total reviews Average rating
Sincerely Yours About 1 month 4 4.0
Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that your experience with our app has been seamless and that it has effectively hooked up and synced with your Shopify store. Ensuring a smooth integration and syncing process is our priority, and we're glad that we have met your expectations. We appreciate your recommendation and are grateful for your support.

5 / 5 Share
May 31, 2023

I have been using this app since I was able to open up our tiktok shop. They have been excellent with customer service and following up. We had a major issue with orders being duplicated and engineering team worked to fix that issue for us. Love it!

Store Using app Total reviews Average rating
Thick Thigh Tribe 28 days 4 5.0
Developer Reply

Thank you for your wonderful review! We're thrilled to hear that you have been using our app since the opening of your TikTok Shop and that our customer service has been excellent throughout your journey. We sincerely apologize for the inconvenience caused by the issue of duplicated orders. We understand how critical it is to have a smooth order management process, and we're glad to hear that our engineering team promptly addressed and resolved the issue for you. Your satisfaction is our top priority, and we're committed to providing a seamless experience. We appreciate your patience and understanding while we worked to fix the problem, and we're delighted that you are loving the app overall.

5 / 5 Share
April 11, 2023

This product is exceeding my expectations and is doing a very fine sync between my clover system and my website. The sync is realtime and continues to keep my in-store and online systems in-sync.

Store Using app Total reviews Average rating
Party Expo About 2 months 3 5.0
Developer Reply

Thank you for your positive review! We are thrilled to hear that our product is exceeding your expectations and that the sync between your Clover system and website is working seamlessly. Our team works hard to ensure that our real-time inventory sync feature keeps both your in-store and online systems up to date. We appreciate your business and thank you for choosing SKU IQ.

5 / 5 Share
April 5, 2023

The customer service is top tier! Teshanie was so helpful. Understood what I needed to do, got right to the point and explained everything very thoroughly. She also got everything I needed to have done taken care of! Efficient, knowledgeable and friendly!

Store Using app Total reviews Average rating
Broads & Dad Bods Apparel LLC About 18 hours 1 5.0
Developer Reply

Thank you for taking the time to write such a positive review about SKU IQ's customer service. We're thrilled to hear that we were able to assist you with your needs and provide you with efficient, knowledgeable, and friendly service. We take great pride in our customer support team and their dedication to providing our customers with the best possible experience. We'll be sure to share your kind words with the team!

5 / 5 Share
April 4, 2023

Great support team. Jorge was very helpful with my initial setup with lightspeed retail. The app works wonderfully once everything is linked. Order and inventory syncing is super quick. Names/prices take a little longer but still quick. The only downfall in my experience is that they dont map customer profiles with Lightspeed, so i cant really sync my orders or i get a bunch of duplicate customer profiles in LS. Without order syncing, i then miss out on all the reporting i need for item sales in LS which i rely on for purchasing. So, while i totally recommend this app, just be aware of those things if you're using Lightspeed. Unfortunately i will have to look for alternative solutions but if the customer data can be mapped in the future i might be back!

Store Using app Total reviews Average rating
ECIG 101 25 days 1 5.0
Developer Reply

Thank you for sharing your experience with SKU IQ and for the kind words about our support team! We're glad to hear that the app works wonderfully for you once everything is linked and that order and inventory syncing is super quick. We're sorry to hear that you've encountered an issue with customer profile mapping in Lightspeed, which has impacted your ability to sync orders and access the reporting you need for purchasing. While we don't currently support customer profile mapping with Lightspeed, we appreciate your feedback and are always looking for ways to improve our app and make it more useful for our customers.

5 / 5 Share
March 30, 2023

Really love the app; a great way to connect inventory between different POS platforms. It has been a daily tool when running my business

Store Using app Total reviews Average rating
KacperGlobalShoes 5 months 1 5.0
Developer Reply

This is great to hear! Thank you so much for taking the time to share your feedback with us :)

5 / 5 Share
March 23, 2023

So, we were a little nervous about finding a solution to linking our shopify and vend systems, but we reached the point of growth where we had to shoot or scoot, so we picked SKUIQ. I've been shocked by how helpful and kind the support people are, and also shocked by how (relatively) easy to understand their methodology is. Anyone who's been around this block a few times knows that backend inventory systems tend to use a lot of jargon and expect you to think like a either a robot or an alien, SKUIQ sticks to plain english. Really happy with this system, really happy with how well things are working, excited to grow with SKUIQ and their team :)

Store Using app Total reviews Average rating
uvws 21 days 1 5.0
Developer Reply

Thank you so much for taking the time to share your positive experience with our app, SKU IQ. We are thrilled to hear that our app has helped you link your Shopify and Vend systems, and that our support team has been able to assist you every step of the way. We understand how daunting it can be to find a solution that works for your business, and we are so glad that you decided to give SKU IQ a try. We're happy to hear that our methodology was easy to understand and that we were able to provide you with clear guidance. We're delighted to hear that our support team was able to assist you in a kind and helpful manner. At SKU IQ, we strive to provide exceptional customer service, and it's great to hear that we're living up to that expectation.

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