SKU IQ for TikTok Shop or POS
Real-time product and inventory sync with TikTok Shop or POS
Rating
4.1
feedback
161
chart
#222
All reviews
Rating Breakdown
Review RSS Feed
July 14, 2023
The onboarding w/ Sku IQ was super helpful. Easy way to sync items over to TT from shopify! Good dashboard, recommend SKU IQ!
We're thrilled to hear that our onboarding process was super helpful for you and that SKU IQ made it easy to sync items from Shopify to TikTok. Your recommendation is much appreciated, and we're here to support your continued success. If you have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
July 13, 2023
Good customer service. I would love to have automatic sync for images included and automatic sync for new products when updated in my Clover account. Thank you for your service.
We appreciate your feedback and are pleased to hear that you've had a positive experience with our customer service. Your suggestions for automatic image sync and automatic updates for new products are valuable, and we'll take them into consideration for future improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for using our service!
July 10, 2023
Jorge provided quick and great support. He helped us get everything set up and we are excited to use SKU IQ!
Store
stakt
Using app
26 days
We're delighted to hear that Jorge provided you with quick and great support in getting everything set up with SKU IQ. We're equally excited for you to use our service and are here to assist you whenever needed. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!
July 5, 2023
I've been using SKUIQ for almost a year and I must say that I'm really glad I found this service. I use Square for my Point of Service Sales and SkuIQ help keep my Inventory on point between Shopify and Square. They are literally the middle man that helps connect both sites together. I would highly recommend SkuIQ if you are needing something similar in your business. Thanks Sadie/Sashay Couture Boutique
Thank you for being a loyal SKU IQ user for nearly a year! We're delighted to be the bridge that keeps your inventory in sync between Shopify and Square. Your recommendation means a lot to us, and we're here to continue supporting your business needs. Thanks, Sadie/Sashay Couture Boutique!
July 2, 2023
The sync not working, app update instructions are vague and skuIQ support is slow to respond. But they are happy to increase my billing tier and charge me regularly.
Thank you for bringing your concerns to our attention. We apologize for the inconvenience you've experienced with the sync functionality and the app update instructions. Your feedback is valuable to us, and we want to address your issues promptly to improve your overall experience. We're sorry to hear that you've found our support response time to be slow. We understand the importance of timely assistance, and we're actively working to improve our support processes to provide quicker and more efficient responses. Regarding the billing tier increase, we want to assure you that our intention is not to charge you unnecessarily. We value our customers and aim to provide transparent pricing based on the features and services you require. We'd be more than happy to review your billing details and make sure you are on the most appropriate plan for your needs.
June 30, 2023
Jorge was a tremendous help in connecting SKU IG to my TikTok shop and Shopify, as well as configuring my shipping settings. His professionalism, patience, and assistance were invaluable throughout the entire process. I couldn't have achieved it without his expertise. Thanks for your outstanding support!
We're thrilled to hear that Jorge provided you with tremendous help in connecting SKU IQ to your TikTok shop and Shopify, as well as configuring your shipping settings. His professionalism and patience are qualities we value in our support team, and we're delighted he could assist you effectively. If you ever need further assistance in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing SKU IQ!
June 27, 2023
App is easy to use and the support team is very knowledgeable and helpful. This app is a life saver as the tiktok shop is a horrible experience but with skuiq linked to shopify app it makes selling on tiktok so easy. Highly Recommended!
We're thrilled to hear that SKU IQ has been a life saver for you and has made selling on TikTok a much smoother experience. Your high recommendation and kind words about our support team are greatly appreciated. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!
June 27, 2023
So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.
Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused. However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better. It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.
June 26, 2023
Too many issues and not much help. Syncing not working, takes forever to get an email back, only advice given is I have to create a different account because syncing wasn't working.
Thank you for taking the time to share your recent experience with us. We sincerely apologize for the issues you encountered and the lack of timely assistance you received. This is certainly not the level of service we strive to provide to our valued customers, and we appreciate you bringing this matter to our attention. Please be assured that we take your feedback seriously, and we are committed to addressing the problems you've mentioned. Our team is already aware of your situation, and we will be reaching out to you promptly to discuss the specifics and work towards finding a resolution that makes things right! Once again, we apologize for the inconvenience you have faced and the lack of satisfactory assistance. We value your feedback as it helps us identify areas for improvement, and we are committed to making the necessary adjustments to ensure a more positive experience moving forward.
June 26, 2023
Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually.
We're glad to hear that setting up SKU IQ was easy for you! We understand the importance of offering trial options to help users explore our features. We appreciate your feedback and are delighted that you find the bulk product addition feature helpful. If you have any more questions or need further assistance, please don't hesitate to reach out!
June 26, 2023
Used SKU IQ to connect to my TikTok Shop. There's only a few apps that can do this and I tried all of them. SKU IQ is definitely the best. Really good instructional videos and you can even setup a meeting where they go over the setup with you. Insane customer support. Highly recommend.
Thank you so much for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform was able to meet your needs and help you connect to your TikTok Shop successfully. We understand that finding the right solution for connecting to TikTok Shop can be challenging, and we're honored that you consider SKU IQ as the best option among the available apps. Our team is dedicated to providing top-notch support, and we're glad to hear that our instructional videos were helpful to you. We also appreciate your feedback on our setup meetings; we believe in going the extra mile to ensure our customers have a smooth onboarding experience. Your recommendation means a lot to us! We strive to continue delivering excellent customer support and innovative solutions that help our users succeed in their e-commerce endeavors.
June 23, 2023
Not only do I love the app. But the customers services was amazing. They walked me through set up and trouble shot a ton with me.
We're delighted to hear that you love SKU IQ and that our customer service team provided amazing support in setting up and troubleshooting. We're here to assist you whenever you need it, so if you have more questions or require further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
June 23, 2023
This app is so helpful and has helped me intergrade my shop to tiktok. The assistants in the chats helped me also. Thank you!
We're thrilled to hear that SKU IQ has been so helpful in integrating your shop with TikTok and that our chat assistants provided valuable assistance. If you ever have more questions or need further support in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and you're very welcome!
June 22, 2023
Great app and a wonderful customer service team! Worked out perfectly for our store on Shopify and Square PoS.
We're thrilled to hear that SKU IQ has worked out perfectly for your store on Shopify and Square Point of Sale, and that you've had a wonderful experience with our customer service team. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
June 15, 2023
Sku IQ has been such a great software for our small business. It syncs all of our information from our Shopify online store to our Square in-store POS system. Their customer service is AMAZING. You can rarely find an actual person to assist with so many software platforms, but we always have quick responses that are beyond helpful. We realized we connected the location to the incorrect spot with all of our items (a big oops on our end) and they are helping us shift over the location for items so quantities sync correctly again. Next level customer service. So grateful for this product helping us make the next step with our business.
Thank you for your fantastic review of SKU IQ! We're thrilled to hear that our software has been instrumental in streamlining your small business operations by seamlessly syncing information between your Shopify online store and Square in-store POS system. We're especially delighted to hear about your positive experience with our customer service. Providing exceptional support is a top priority for us, and we're glad that you found our team to be amazing and responsive. We understand how crucial it is to have dedicated assistance, and we're committed to going above and beyond to help our customers. We're sorry to hear about the initial location connection issue, but we're glad that our team is actively helping you rectify it to ensure that quantities sync correctly. It's our aim to provide next-level customer service and support, and we're grateful for the opportunity to assist you in making the necessary adjustments. We appreciate your kind words and are thrilled that SKU IQ has helped your business take the next step forward. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to support you and your business.
June 15, 2023
Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!
Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience. At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.
June 14, 2023
So far so good! Easy to set up. There is a product limit on the trial, but the lower option gives you the ability to try it out. I love not having to add products individually. Teshanie helped get my account switched to the right level and get it ready to go! It was also very fast.
Thank you for sharing your positive experience with SKU IQ! We're delighted to hear that you found it easy to set up and that the lower option allowed you to try it out and experience its capabilities. We understand the importance of being able to add products efficiently, and we're glad that SKU IQ provides a solution that eliminates the need to add products individually, saving you valuable time. We're thrilled to hear that Teshanie provided you with excellent assistance in getting your account switched to the right level and preparing it for use. We strive to deliver fast and efficient support, and we're glad that Teshanie met your expectations.
June 13, 2023
I had an outstanding customer service experience today at SKU IQ, all thanks to Teshanie. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time. From the moment I reached out to SKU IQ, Teshanie made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop. What truly stood out was Teshanie's willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable. Throughout the process, Teshanie remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment. Thanks to Teshanie's efforts, my TikTok shop was up and running smoothly in no time. I am extremely grateful for her support, and it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression on me, and I would highly recommend her and SKU IQ to anyone in need of reliable e-commerce solutions. In conclusion, my experience with Teshanie at SKU IQ was nothing short of exceptional. She exceeded my expectations by providing exemplary customer service, offering valuable insights, and resolving my issues promptly. Teshanie's dedication and expertise truly made the entire process a breeze. Thank you, Teshanie, for your outstanding support!
Thank you for your incredible feedback and for taking the time to share your outstanding customer service experience with Teshanie at SKU IQ. We're absolutely thrilled to hear about the exceptional assistance she provided and how she made the entire process seamless and hassle-free for you. Teshanie's dedication to going above and beyond to resolve your issues and get your TikTok shop up and running quickly is truly commendable. We're glad that her expertise, patience, and clear communication style made you feel valued as a customer and helped you understand the intricacies of setting up your shop. It's wonderful to hear that Teshanie's proactive tips and insights to optimize your TikTok shop exceeded your expectations. We're proud to have such a dedicated team member who genuinely invests in our customers' success. We're thrilled that Teshanie's efforts resulted in your TikTok shop running smoothly and that you had a positive overall experience. We'll make sure to recognize Teshanie for her exceptional customer service and dedication to your success.
June 8, 2023
Alejandro was great help and assisted me with my questions promptly. Great customer service. Thank you Alejandro
Thank you for sharing your positive experience with Alejandro and our customer service team! We're thrilled to hear that Alejandro provided you with great assistance and promptly addressed your questions. Delivering excellent customer service is a top priority for us, and it's wonderful to know that Alejandro exceeded your expectations. We'll make sure to pass along your kind words to Alejandro and recognize him for his outstanding support.
June 8, 2023
Best service ever. It was so quick and efficient that I for once felt like I have all the time in the world to even write a review.
Thank you so much for your amazing review! We're absolutely thrilled to hear that you had the best service experience with us. We strive to provide quick and efficient service to our customers, and we're delighted that we were able to exceed your expectations. Your satisfaction is our top priority, and it's wonderful to know that our service made you feel like you had all the time in the world, even prompting you to leave this kind review. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here to serve you.