SKU IQ for TikTok Shop or POS
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Completely broken. I purchased this app for syncing inventory between TikTok and Shopify but sales on TikTok don't update the inventory in Shopify causing overselling. Our inventory is all out of sync now and we can no longer use TikTok Shop until they fix the issue. I've been told it was "escalated to devs" but it's been like this for weeks now. Crazy that such a crucial feature can be broken for so long. Losing revenue daily and their support team doesn't seem worried about it. Edit: I've now been informed by their support team it will likely take months to fix the issue (the issue being inventory not syncing, the whole purpose of the app). I recommend considering other options before wasting your time.
We're truly sorry to hear about the issues you've been experiencing with SKU IQ. This situation is certainly frustrating, and we understand the impact it has on your business. We apologize for any inconvenience you've faced and the delay in resolving the issue. Our team is actively working on a solution and is dedicated to getting this crucial feature back on track. We value your business and appreciate your patience during this time. If there's anything else we can do to assist you in the meantime, please feel free to let us know.
This app works greatly syncing all products and orders. Customer service is prompt and is there to help!
We're delighted to hear that SKU IQ has been working well for you, both in syncing products and orders. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback!
This is going to be a huge time saver! So glad I don't have to manually add every item. There customer service is so helpful. Would recommend.
We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.
I LOVE it! The customer service was the BOMB! I was having an issue with my products loading and it was quickly resolved with a customer service representative. Would definitely recommed!
We're thrilled to hear that you LOVE SKU IQ and that our customer service team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions. Thank you for your kind words!
Hello, I have use SKU IQ for a month now and it has been AMAZING! It saves me so much time syncing my items to all of my platforms. If you are using TikTok Shop you MUST sign up for SKU IQ. It is well worth it. They give you a 30-day trial. I just upgraded my plan.
We're thrilled to hear that SKU IQ has been AMAZING for you and that it's saving you valuable time syncing your items across platforms. Your recommendation is greatly appreciated, and we're delighted that you found it worth upgrading your plan. If you ever have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
So far so good! SKU IQ saves me a lot of time by syncing my inventory and helps me keep my TikTok shop orders to my Shopify for centralized fulfilling. Their customer service is always on point! Quickly accessible via live chat or email.
We're delighted to hear that SKU IQ has been working well for you, saving you time and assisting with inventory synchronization and order management. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback and for choosing SKU IQ!
SKU IQ made connecting our Shopify product feed to TikTok easy and efficient. The interface allows us to monitor performance and synching at a snapshot or in more detail if needed.
We're thrilled to hear that SKU IQ made connecting your Shopify product feed to TikTok easy and efficient! It's great to know that our interface provides you with the flexibility to monitor performance and synchronization effectively. If you have any more questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!
Same day install and SKU IQ syncs with Shopify POS that makes DTC fulfilment on TikTok a breeze. We went viral last week and had hundreds of units sold through SKU IQ without an issue!
That's fantastic to hear! It's great that SKU IQ's quick installation and synchronization with Shopify POS have made direct-to-consumer fulfillment on TikTok so easy for you. Congratulations on going viral and processing hundreds of units smoothly through SKU IQ. We're here to support your continued success, so if you ever need assistance or have questions, don't hesitate to reach out. Thanks for sharing your positive experience!
This is the only app that has actually synced with my store! It’s Been so easy and when I had confusion about the free trial the support chat helped me quickly ! I would 10/10 recommend!
We're delighted to hear that SKU IQ has successfully synced with your store and that our support chat was able to assist you promptly. Your recommendation means a lot to us, and we're here to continue providing a seamless experience for you. If you ever have more questions or need assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!
So far, the product does what it needs you to do for connecting your systems together. Support is available when you need them which is great as well. Waiting on a few feature enhancements to arrive to really make this app stand out but overall, it's a lifesaver of a tool in our business.
Thank you for your feedback! We're thrilled to hear that SKU IQ has been a valuable tool for your business. We appreciate your patience as we work on feature enhancements to make it even better. Our support team is here whenever you need assistance.
At the moment it is a NIGHTMARE! Every time it syncs it wipes out all variant info and images and makes the product completely unshopable on tiktok shop. It also scrambles the description and unformates it, runs words together, pushes paragraphs together, gets rids of bullets points. I'm thankful I only tested 1 product because I would have a glorious mess on tiktok if I had uploaded a whole catalog of products that looked like that.
We are truly sorry to hear about your negative experience with our app's sync functionality. This is certainly not the kind of experience we want our users to have, and we apologize for the frustration and inconvenience it has caused. Our team is taking your issues very seriously, and our support team will be reaching out to you ASAP via call/email, please make sure your contact information is accurate so we can get in touch to assist directly. Our top priority is to find a swift solution to ensure your products are presented correctly and shoppable on TikTok.
This app saved me so much time in just one day! It is very convenient and easy to use. When I came across an issue that I wasn’t able to figure out, support was available and ready to help me. Alejandro helpful, efficient and knowledgeable. I recommend this app for anyone looking for a seamless way to convert their inventory from Shopify to TikTok.
Thank you for your wonderful review! We're thrilled to hear that our app has saved you so much time and that you find it convenient and easy to use. Our team worked hard to create a seamless experience for our users, and it's rewarding to know that it's making a positive impact on your workflow. Your recommendation means a lot to us, and we're delighted that you're sharing your positive experience with others. We believe our app can be a valuable asset for anyone looking to convert their inventory from Shopify to TikTok, and your endorsement reinforces that belief.
This app has made the start to our Tiktok shop so much easier. And the technical help has been amazing. They are quick to answer and very helpful. I was assisted by Montserratt and she provided the best customer service!
Thank you for your fantastic review! We're delighted to hear that our app has made the start to your TikTok shop much easier. We designed it with user-friendliness in mind, and your positive experience encourages us to keep improving. We're especially grateful for your kind words about our technical support team. Providing excellent customer service is something we strive for, and we're thrilled that we could assist you effectively. We'll be sure to pass on your appreciation to the team for a job well done.
So far App is great for Bulk adding products to TikTok Commerce Shop. Uploading each product one by one is a nightmare!
Thank you for your positive feedback! We're thrilled to hear that our app is helping you with bulk adding products to your TikTok Commerce Shop. We designed it with efficiency in mind, and we're glad it's making the process easier for you
Going great so far. I got this to sync with Tiktok after another app failed to sync orders and messed up my inventory. This app is much easier and faster to integrate and sync.
Thank you for your wonderful feedback! We're delighted to hear that our app is working smoothly for you and that it successfully synced with TikTok. We're sorry to hear about the issues you faced with the previous app, and we're glad that our app provided a more seamless and efficient integration and syncing experience.
It looks like this app is going to do what I need it to. It seems pretty straightforward and simple to use. I was assisted by Jorge today and he provided the best customer service Ive had in a really long time. He was extremely patient and walked me through every aspect of the app and what it will do for me between Shopify & Tiktok. I appreciate all the help because I started the day very frustrated and I ended up completely happy. Thanks
Thank you so much for taking the time to share your experience with our app. We're thrilled to hear that it seems to be meeting your needs and that you find it straightforward and easy to use. We're especially grateful for your kind words about Jorge's assistance. Providing exceptional customer service is something we strive for, and it's fantastic to know that Jorge went above and beyond to make your experience enjoyable. We'll make sure to pass along your appreciation to him.
SKU IQ is a game-changer for my Shopify store! Its seamless integration and powerful inventory management have boosted sales and saved me time. I highly recommend it to TikTok Shop owners with alot of inventory! Kudos to the SKU IQ team!
We're thrilled to hear that SKU IQ has been a game-changer for your Shopify store, improving sales and saving you time. Your recommendation is greatly appreciated, and our team is dedicated to providing a seamless experience for TikTok Shop owners like you. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing SKU IQ, and kudos to you for your success!
Having a great experience so far. The app is good but the customer service...straight up best. Highly supportive, they pay attention to each and every detail and make sure your query is completely solved before finally closing the chat. 10/10 would recommend it :)
We're thrilled to hear that you're having a great experience with SKU IQ! Our customer service team takes pride in providing top-notch support and ensuring your queries are fully resolved. Thank you for the glowing recommendation, and we're here to assist you whenever you need us!
I had some issues at first to configured with my TikTok shop, but I contacted the help support and they help me to finally configured and use all the features with my Shopify store. So far, really happy with the app. I recommend to use it.
We're glad to hear that our support team was able to assist you in configuring SKU IQ with your TikTok shop and that you're now enjoying the app's features. Thank you for your recommendation, and if you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!
The onboarding w/ Sku IQ was super helpful. Easy way to sync items over to TT from shopify! Good dashboard, recommend SKU IQ!
We're thrilled to hear that our onboarding process was super helpful for you and that SKU IQ made it easy to sync items from Shopify to TikTok. Your recommendation is much appreciated, and we're here to support your continued success. If you have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!
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