SKU IQ for TikTok Shop or POS

Firstly, we'd like to express our regret for the frustration you've encountered during your experience with SKU IQ. We value your feedback, and we take customer satisfaction seriously. It's unfortunate that we didn't receive your initial support request. We want to ensure that all our users have access to prompt assistance and a smooth onboarding experience. To guarantee effective communication moving forward, we recommend reaching out to our support team via email at [email protected], which is monitored regularly to address customer inquiries. Alternatively, you can connect with us via live chat during our business hours. Our team is available to assist you in real-time and can provide immediate help with any issues or questions you may have. If you ever reconsider using SKU IQ or have any questions in the future, please do not hesitate to get in touch with our support team through the aforementioned channels. We're committed to assisting you to the best of our abilities and ensuring that you have a positive experience with our app.

Thank you for your glowing review of SKU IQ! We're thrilled to hear that you found our platform to be a game-changer for your business. It's always frustrating when you encounter issues with other apps, and we're glad you gave SKU IQ a try. We designed our platform to be user-friendly and efficient, and we're delighted that you found it easy to get started and link all of your products hassle-free. Saving you time and simplifying your e-commerce operations is what we aim for! Your 10/10 recommendation means the world to us, and we truly appreciate your support. If you ever need assistance, have questions, or want to explore more features of SKU IQ, please don't hesitate to reach out. We're here to help you succeed.

We appreciate your heartfelt feedback about SKU IQ and how it has been a blessing for your small business. It's fantastic to hear that our platform has made linking your accounts to Printify and managing your TikTok shop a seamless experience for you. We understand your concern about the monthly fee of $45. We strive to provide the best value for our users while ensuring the quality and reliability of our service. The time saved and the convenience gained by using SKU IQ can often outweigh the cost, as you've mentioned. However, we are always evaluating our pricing structure and looking for ways to make our services more accessible to all users. Thank you for choosing SKU IQ, and we look forward to helping your small business thrive on TikTok and beyond.

We appreciate your feedback and want to extend our sincere apologies for any inconvenience you may have experienced during your recent interaction with SKU IQ. Your input is invaluable to us as it helps us continuously improve our services. We've thoroughly reviewed the circumstances surrounding your experience and would like to provide some clarity on the situation: 1. Scheduling and Technical Issue: We understand that you had a meeting scheduled for September 12th, and there might have been a prior rescheduling. On the scheduled day, there was an unfortunate delay due to technical issues on our end, which resulted in the agent being late to the meeting. We deeply regret this inconvenience and appreciate your patience in reconnecting with us. 2. Successful Onboarding: We are pleased to know that your meeting with our agent eventually took place, and we're glad to hear that the onboarding discussion was successful. Your account is indeed working properly, and items are syncing as expected. 3. TikTok Approval Process: It's important to note that the delay you're experiencing with your listings on TikTok is due to a requirement for TikTok approval in certain restricted categories. Our team informed you about this during the onboarding session, as it is a necessary step that falls outside of SKU IQ's control. We are here to assist you throughout this process and ensure a smooth transition once you receive approval. We are more than willing to extend your trial period to accommodate the delays caused by the TikTok approval process and to give you ample time to fully explore our services. Please let our team know if you would like to take us up on that offer. 4. Communication: We are committed to providing timely and helpful support. It's surprising to hear that you didn't receive our email responses, as we have been actively communicating with you via email. We apologize if there were any lapses in our responses, and we will investigate this matter to ensure it doesn't happen again. Once again, we apologize for any frustration you may have experienced, and we appreciate your feedback, as it helps us refine our processes to better serve our customers. Our team is actively working with your account and we will do our best to provide you with a more positive experience going forward!

Thank you for your fantastic review of SKU IQ! We're thrilled to hear that you found our platform to be extremely good for what it promises, and we greatly appreciate your recommendation. Simplifying the linking process and providing solid and fast support are among our top priorities, and we're delighted to know that we've met your expectations in these areas.

We're thrilled to hear about your excitement and positive experience with SKU IQ! Making the process of uploading products to TikTok easier and more efficient is exactly what we aim for. We're glad that you found the setup assistance helpful, and we appreciate your enthusiasm. If you decide to upgrade your plan to add more products to your shop, we're here to support you every step of the way. Should you have any questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!

We're truly delighted to hear about the exceptional care and support you received from our team at SKU IQ. Providing you with prompt and effective assistance is a top priority for us, and we're thrilled that you had such a positive experience. Your confidence in using our platform means a lot to us, and we're excited to be part of your journey. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ, and best of luck as you explore the opportunities ahead!

Thank you for sharing your positive feedback about SKU IQ. We're thrilled to hear that our app has helped you expand your audience and bring in more customers.

We're delighted to hear that SKU IQ has met your expectations and fulfilled your needs. Providing excellent and responsive customer service is a priority for us, and we're glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SKU IQ, and we look forward to continuing to support your needs!

We're truly sorry to hear about the issues you've been experiencing with SKU IQ. This situation is certainly frustrating, and we understand the impact it has on your business. We apologize for any inconvenience you've faced and the delay in resolving the issue. Our team is actively working on a solution and is dedicated to getting this crucial feature back on track. We value your business and appreciate your patience during this time. If there's anything else we can do to assist you in the meantime, please feel free to let us know.

We're delighted to hear that SKU IQ has been working well for you, both in syncing products and orders. Our customer service team appreciates your kind words, and we're here to provide prompt assistance whenever you need it. Thank you for your positive feedback!

Refund issued. Because your purchase was made though Shopify, SKU IQ did not have your credit card information on file, which complicated the refund process. However, we are glad you coordinated with our support team to ultimately get things resolved. We understand it was a frustrating experience for you and sincerely apologize for any inconvenience caused. If there's anything further we can do to assist you or address any remaining issues, please don't hesitate to reach out. UPDATE: We have issued a gift card to you in order to compensate for both the inconvenience and the charges that happened outside of our control. We hope this at least somewhat makes up for the poor experience and hope to continue to serve your business in the future should the need arise!

We're thrilled to hear that SKU IQ has been instrumental in helping you expand your business on TikTok Shop! Your kind words about our support team, especially Teshanie, are truly appreciated. We're here to provide exceptional assistance and support whenever you need it. Thank you for choosing SKU IQ, and we wish you continued success in your business endeavors!

We're delighted to hear that you're enjoying using SKU IQ and finding it to be a valuable tool for integrating Shopify with your TikTok accounts. Your feedback about our support team's responsiveness and thoroughness is much appreciated. We're here to ensure a seamless experience for business owners like you. Thank you for your kind words and for choosing SKU IQ!

We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.

We're thrilled to hear that you LOVE SKU IQ and that our customer service team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions. Thank you for your kind words!

We're delighted to hear about your positive experience with SKU IQ! Our team is dedicated to helping users like you succeed, and we're glad the orientation call made a significant difference. Thank you for your recommendation!

Account cancellation: confirmed We apologize for the delay you encountered in canceling your subscription. However, we can confirm that your account has been cancelled and that no additional charges were made, or will be made, to your account. We understand the importance of a seamless cancellation process, and we will take your comments into account as we work to improve our services and support.

We're thrilled to hear that SKU IQ has been AMAZING for you and that it's saving you valuable time syncing your items across platforms. Your recommendation is greatly appreciated, and we're delighted that you found it worth upgrading your plan. If you ever have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

We're thrilled to hear that you're having a great experience with SKU IQ! We take pride in offering helpful resources and excellent tech support. Thank you for the high praise, and we're excited to have you continue using our app for your TikTok shop!