Rating

4.9

feedback

398

Reviews

chart

#3,240

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    23%
  • Less than a year
    36%
  • More than a year
    28%

Reviews Summary

The reviews for the Sky Pilot app on Shopify are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the helpfulness and knowledge of the support team, mentioning specific representatives like Nitesh, Cherose, and Nejla. The app itself is described as user-friendly and intuitive, making it easy to manage digital products and downloads. Users appreciated features like quick file delivery, easy customization, and the ability to create free downloads for customers. However, there were a few negative reviews mentioning difficulties in using the app for less tech-savvy individuals and challenges with customization options.

Highlights

Excellent customer service and quick response times
User-friendly and intuitive app interface
Helpful and knowledgeable support team
Positive features like quick file delivery and customization
Challenges for less tech-savvy users and limitations in customization options

Rating Breakdown

  • 5
    97% (385 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 19, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

Great app, I've been using it for a couple of years now and great support! Highly recommend!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2025

Excellent and fast customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for the kind words! We're thrilled to hear you had a great experience with our customer service! If you ever need anything else, we're just a message away! Cheers!

5 / 5 Share

April 8, 2025

Adis was quick to respond to my concerns and helped me figure out my problem. Very responsive and helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Thank you for the lovely feedback! We're so glad Adis was able to assist you quickly and effectively; we'll be sure to pass along your kind words to him—he’ll really appreciate it! If you ever need anything else, we're always here to help, just reach out! Best, The Shop Circle Team

5 / 5 Share

April 4, 2025

Amazing customer support! Fast and easy to deal with!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the great feedback! We're glad to hear you had a smooth and efficient experience with our support team! Should you need anything else, just reach out; we're always available for assistance! Cheers!

All reviews

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