Sky Pilot ‑ Digital Downloads
Sell ebooks, digital downloads, digital products & PDF fast.
Rating
4.8
feedback
377
chart
#3,054
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
12%
-
Less than a month
30%
-
Less than a year
29%
-
More than a year
25%
Reviews Summary
The reviews for the Sky Pilot Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the team. Many users highlighted the quick response times, friendliness, and willingness of the support staff to go above and beyond to resolve any issues. Customers appreciated the ease of use of the app and its effectiveness in delivering digital products. However, there were a few negative reviews mentioning issues with billing confusion, poor bandwidth speed, and server instability leading to failed downloads and customer dissatisfaction.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
The product was easy to use and understand. When I wasn't sure if I had done the set up properly, I used their support which was responsive and got me where I needed to be. I used Sky Pilot for downloads of ebooks, audiobooks and word games.
Hi there, Thank you so much for the 5-star review! It’s great to hear that Sky Pilot is working so well for your ebooks, audiobooks, and word games—that’s such a creative variety of products! We’re also glad our support team was able to give you that peace of mind during your setup and ensure everything was configured perfectly. We love being the engine behind your digital downloads. If you ever add new types of content or have more questions, we’re always here to help you get where you need to be! Best, Shop Circle Team
Feb. 6, 2026
Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are constantly working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team
Feb. 4, 2026
It is really practical and easy to work with. Customer service is great also!
Hi there, Thank you so much for the 5-star review! We love hearing that you find Sky Pilot practical and easy to use. Our goal is to make the "technical" side of selling digital products so seamless that it just feels like a natural part of your workday. It’s also great to know that our support team has been there for you whenever needed! We appreciate your support and wish you continued success with your store. Best, Shop Circle Team
Feb. 3, 2026
I am so happy with the customer support of SkyPilot. Prompt, and has always given me a direct solution to my issues. Coulnd't recommend them enough!
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you’ve had such a consistently positive experience with our support team. We know your time is valuable, so we aim to skip the fluff and provide direct, actionable solutions every time you reach out. Knowing that you "couldn't recommend us enough" is the best compliment we could receive! We’re proud to be part of your store’s journey. If you ever need anything else, we’re just a chat away! Best, Shop Circle Team
Feb. 1, 2026
Quick response on the chat for human agent
Hi there, Thank you for the 5-star review! We know how frustrating it can be to get stuck behind a bot, so we make it a point to provide fast access to our real-life experts. We're glad you appreciated the quick "human" connection! We're here whenever you need us. Happy selling! Best, Shop Circle Team
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