Rating

4.8

feedback

367

Reviews

chart

#2,938

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    29%
  • Less than a year
    29%
  • More than a year
    25%

Reviews Summary

The reviews for the Sky Pilot Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the team. Many users highlighted the quick response times, friendliness, and willingness of the support staff to go above and beyond to resolve any issues. Customers appreciated the ease of use of the app and its effectiveness in delivering digital products. However, there were a few negative reviews mentioning issues with billing confusion, poor bandwidth speed, and server instability leading to failed downloads and customer dissatisfaction.

Highlights

Exceptional customer service and quick response times
Ease of use and effectiveness in delivering digital products
Issues with billing confusion, poor bandwidth speed, and server instability

Rating Breakdown

  • 5
    95% (349 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 92% (338)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 29, 2026

I was impressed with Lina's quick response, friendliness and didn't make me feel foolish for asking questions.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

They were great! They resolved my issue immediately and helped me to set up the download on the confirmation page. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Customer service is wonderful and superfast! Thank you!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5-star review! "Wonderful and superfast" is exactly what we aim for! We know that in the world of e-commerce, every minute counts, so we’re thrilled to hear our team was able to provide the quick and friendly support you deserve. We appreciate you choosing Sky Pilot—we're here whenever you need us! Best, Shop Circle Team

5 / 5 Share

Jan. 19, 2026

Using app

About 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5-star rating! We’re so glad to have you as a user. We are committed to making your digital product experience as smooth as possible—wishing you a very successful year of sales! Best, Shop Circle Team

All reviews

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