Rating

5.0

feedback

358

Reviews

chart

#2,922

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    24%
  • Less than a year
    35%
  • More than a year
    29%

Reviews Summary

The reviews for the Sky Pilot Shopify App are overwhelmingly positive, highlighting the ease of use, excellent customer support, and effectiveness of the app in managing digital downloads. Users appreciate the quick installation process, responsive customer service, and the seamless functionality of the app. Many reviewers specifically mention the helpfulness of support agents like Nitesh, Kenan, and Paul in resolving issues and providing guidance. The app is praised for simplifying the management of digital products and enhancing the overall customer experience on Shopify stores. However, there are occasional mentions of minor issues like layout problems that were quickly resolved by the support team.

Highlights

Ease of use and quick installation process
Excellent customer support and responsiveness
Effectiveness in managing digital downloads
Simplifying product management and enhancing customer experience
Occasional minor issues quickly resolved by support team

Rating Breakdown

  • 5
    98% (350 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Nice customer support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

this app is brilliant

Store

Sonder

Using app

--

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 7, 2024

Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation! We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help! Best, The Shop Circle Team

5 / 5 Share

Nov. 4, 2024

Very helpful support

Store

My Store

Using app

9 days

Developer Reply

Hi there, We're thrilled to hear that you find our support team very helpful! This is the kind of experience we aim to provide for all our users - your positive review means a lot to us and we always try to be there for any assistance! If there is anything else that we can do for you, please let us know! Best, The Shop Circle Team

5 / 5 Share

Nov. 2, 2024

Great APP. Perfect. I’m using it to send txt file and it works as should be. I recommend it.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your fantastic review and the full 5-star rating; we're thrilled to know that our app is serving you well! We sincerely appreciate your feedback and welcome any further suggestions, which can assist us in maintaining excellence and improving our services! Best, The Shop Circle Team

All reviews

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