Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
4.8
feedback
343
chart
#2,941
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
13%
-
Less than a month
30%
-
Less than a year
29%
-
More than a year
25%
Reviews Summary
The reviews for the Sky Pilot app are overwhelmingly positive, with customers praising the excellent customer service provided by the support team. Many users highlighted the quick response times, helpfulness, and knowledge of the support staff, mentioning specific team members like Nitesh, Nejla, Kenan, and Cherose. Customers also appreciated the ease of use of the app, especially for selling digital products, and the ability to customize features like email templates and file downloads. However, there were a few negative reviews mentioning issues with onboarding, complexity in setting up the app, and the lack of certain customization options.
Highlights
Review RSS Feed
All reviews
Dec. 15, 2025
The customer support was rapid in responding to my request and enquiries. 100% will recommend!
Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support responded quickly and that you’d recommend us. Your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Dec. 15, 2025
Quick and helpful support
Hey there, Thank you so much for your kind words! We’re glad to hear you found our support quick and helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Dec. 15, 2025
I have had nothing but issues since we installed this app, tons of fake accounts have been set up and many fraudulent purchases have been made
Hello, We take all feedback seriously, but we need to clarify a misunderstanding regarding Sky Pilot’s functionality. Sky Pilot is strictly a digital file delivery application. Our sole role is to allow merchants to attach files to products and deliver them to their customers. We have no involvement in the creation of customer accounts or the processing of purchases. Any issues related to fraudulent orders or fake accounts are entirely outside of our system and should be addressed directly with Shopify. While we cannot intervene in matters beyond the scope of our app, we remain available to assist with any questions or support related to file delivery and app functionality. Please contact our support team if we can be of assistance in those areas. Best regards, Shop Circle Team
Dec. 12, 2025
Awesome service! Fast and efficient
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our service fast and efficient—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
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