Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
4.8
feedback
334
chart
#2,880
All reviews
Jan. 30, 2024
Extremely helpful with set up and a great product in general.
Hi there, Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle! We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us. Once again, thank you for taking the time to share your experience. Best wishes, The Shop Circle Team
Jan. 12, 2024
Jan. 12, 2024
The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.
Hello, We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others. Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users. Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement. Best Regards, The Shop Circle Team
Jan. 12, 2024
Alessandro and Sanjay have be extremely helpful and were prompt to help me solve all my questions and issues. Both we very friendly, professional and were patient as they helped me navigate a platform I'm not very familiar with. I can't praise their customer support and technical knowledge enough. They also helped me better understand Sky Pilot and I have found it to be a tremendous resource for our type of shop model.
Hello, Wow! It's fantastic to hear such positive feedback about Alessandro, Sanjay, and their technical expertise. We are delighted that they could offer you the assistance you needed while navigating our platform. Their friendliness, professionalism, and patience are certainly qualities we proudly uphold at Shop Circle. Also, we're thrilled to know that you find Sky Pilot to be a great resource for your shop model. Satisfaction like yours motivates us to ensure we continue providing top-notch support and effective solutions. Thank you for sharing your experience, it's a testament to the efforts we put into customer satisfaction. Should you have any further queries or require assistance, please do not hesitate to let us know. Your feedback and success are important to us. From the team at Shop Circle, thank you once again!
Jan. 11, 2024
Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!
Hi there, Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you're pleased with the Sky Pilot app and the level of customer support we provide. Your positive words about our customer support team truly highlight the dedication and commitment they bring in ensuring our customers are satisfied. We are incredibly glad to know that you've had a great experience with us, and we really appreciate your high recommendation of SkyPilot. We value such feedback and it helps us greatly to continue enhancing our services and app features. If you ever need any further assistance, please don't hesitate to connect with our support team. We're always here to help. Best wishes, The Shop Circle Team
Jan. 10, 2024
日本語でも問題なく利用できます チャットサポートも非常に迅速かつ丁寧な対応をしていただきました 英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです
こんにちは、レビューをご記入いただき、ありがとうございました。あなたがSky Pilotを日本語で問題なく利用でき、私たちのチャットサポートに満足していただけてうれしく思います。 何か他にご意見やご不明な点がございましたら、遠慮なくご連絡ください。私たちのサポートチームはいつでもお手伝いをお待ちしています。 よろしくお願いいたします、 Shop Circleチーム
July 28, 2025
Super quick customer service and super happy with the overall experience so far, thank you! UPDATE: I am still thrilled with how this app is working and the customer service. There was recently some issues that I ran into with the app and they were so quick to answer every time and helpful! They made sure to let me know right when everything was back up and running, overall extremely happy!
Hello, We're thrilled to hear how pleased you are with our quick customer service and your overall experience with Sky Pilot. Your satisfaction is our top priority and hearing such positive feedback motivates our team. Thank you for taking the time to share your experience. Your 5-star review greatly helps us, and we can't express how thankful we are. Keep enjoying our services and don't hesitate to reach out if you need any help in the future. Best regards, The Shop Circle Team
April 23, 2025
Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is outstanding. quick, friendly and efficient. Amazing.
Using app
Almost 9 years
Total reviews
28
Average rating
4.4
Hello, It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently. Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you. Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity. Best regards, The Shop Circle Team
Jan. 2, 2024
This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!
Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process. Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses. Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app. Thank you once more for your support and 5-star review! Best regards, The Shop Circle Team
Dec. 28, 2023
Their team offered excellent customer support, and their app makes it very easy to upload and sell digital products.
Thank you so much for the outstanding rating and your kind words! We're absolutely thrilled to hear that our team and app have both met your expectations. Our primary aim at Shop Circle is to make the selling process as straightforward as possible, and your feedback reaffirms that we're on the right track. Rest assured that we'll continue to closely listen to our users and constantly improve our app to ensure we cater to your needs. We appreciate your wonderful feedback, as it goes a long way in helping us strive to serve you even better. Thanks once again for choosing Sky Pilot - Digital Downloads. With appreciation, The Shop Circle Team
Dec. 18, 2023
Easy to use app, but the support is outstanding making any of your headaches to disappear in moments. Best ever experience between all apps on Shopify App market support level. Bravo!
Hi there, We're so pleased to hear that you found Sky Pilot - Digital Downloads easy to use and our support outstanding. It's really uplifting for us to receive recognition for our hard work. Thank you very much for your kind words and your fantastic 5-star rating! Your feedback truly fuels our dedication to providing the absolute best service possible. Our entire team always strives to eliminate any headaches and make everything as seamless as possible for you. Please do not hesitate to reach out whenever you need us. We're always just a click away. Thank you once again for your amazing feedback and for being a valued part of the Shop Circle community. Kind regards, The Shop Circle Team
Dec. 11, 2023
This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before). The customer support is great as well, they're FAST and thoroughly helpful.
Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated. It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot. Best Regards, The Shop Circle Team.
Dec. 7, 2023
I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.
Hi there, We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries. Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience. Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review. Regards, The Shop Circle Team
Dec. 6, 2023
Great customer support and easy to use :)
Hello, We're thrilled to hear that you've had a great experience with our customer support, and you find Sky Pilot easy to use! Your kind words are greatly appreciated by our entire team. Our goal is to provide a seamless experience for our users, and your feedback is a clear indicator that we're on the right track. Thank you for taking the time to leave us a 5-star review! We are here for you anytime you need any assistance. Your support and feedback are instrumental to us in developing a better shopping experience for all in the future. Best wishes from all of us at the Shop Circle team!
Dec. 5, 2023
I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.
Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying the dual feature of Sky Pilot that allows for both digital downloads and physical bookmarks. Our aim is to keep our app simple and user-friendly so it's great to know we've hit the mark for you. Your feedback truly helps us to deliver the best experience possible. Keep enjoying our app and don't hesitate to share more about your user experience - we're always eager to hear more. Best wishes, The Shop Circle Team
Dec. 2, 2023
We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!
Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us. Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions. Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better. Best Regards, The Shop Circle Team
Nov. 29, 2023
Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.
Thank you so much for your fantastic review! We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us. Best Regards, The Shop Circle Team
Nov. 28, 2023
Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.
Hello, We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder. Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot. We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you. Best wishes, The Shop Circle Team
Nov. 28, 2023
Great customer support! Thanks Alessandro
Hi there! We're thrilled to hear about your positive experience with our customer support, especially with Alessandro. Your words truly highlight our team's dedication to assisting our valued customers like you. We can't appreciate enough your generous 5-star rating. Please remember, our support team is always here to help if you need anything else. Thanks once again for your great feedback! Your satisfaction is our top priority. Best regards, The Shop Circle Team
Nov. 27, 2023
So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.
Hello! Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you. Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot! Best Wishes, Shop Circle Team