Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
5.0
feedback
358
chart
#2,943
All reviews
Rating Breakdown
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Sept. 27, 2023
They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!
Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review! All the best, Customer Success Team
Sept. 27, 2023
I have been using the Skypilot app for quite some time now, and I can confidently say that it has been an outstanding experience. What truly sets this app apart is its exceptional customer service, which consistently goes above and beyond to assist users. Beyond its top-notch customer service, the Skypilot app itself is simple to use. Its user interface is intuitive and user-friendly, making it easy for even non-tech-savvy individuals to navigate effortlessly. The app's design is clean and aesthetically pleasing, making for a pleasant user experience. Navigating through the various features and functions is a breeze. You'll find the app's layout and organization logical and straightforward. I highly recommend it to anyone seeking a reliable and efficient app with outstanding customer support that will make delivering digital files a breeze!
Thank you for taking the time to review our app! We appreciate your feedback and being a valuable loyal customer for 2 years! Let us know if there is anything we can do to make your experience more optimal! All the best, Customer Success Team
Sept. 27, 2023
This app continues to get better and better. Added functionality and great support go a long way to ease the everyday administrative burdens of selling digital products. The SkyPilot support team has always been quick to respond and more recently have gone above and beyond to help us through a confusing selling process. Excellent customer service!
Thank you for your review! We are glad that you enjoyed our app and all its features. We strive to create the best possible user experience and value your feedback. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. All the best, Customer Success Team
Sept. 26, 2023
This app is exactly what my business needed! We used to process digital orders manually, and we always thought there HAD to be a better way to do it. Turns out there is a MUCH better way, and that way is Sky Pilot. The set-up process was completely painless. We were able to figure out most of the set-up on our own, and when we had occasional questions for support, they provided quick and exceptional help. When we were getting close to our storage cap, we reached out, and they created a custom plan based on our needs. If you are looking for an excellent system that fulfills digital orders automatically, look no further!
Thank you so much for your review! We sincerely appreciate you taking the time to share your thoughts. Your feedback is an invaluable part of our growth and development process as we strive to create the best possible experience for our users. If there's anything else you'd like to share, feel free to reach out to us. Thank you again for your support! All the best, Customer Success Team
Sept. 18, 2023
I had a great experience with the onboarding. I got a scheduled time and since my google meet didn´t work out Camilla offered me to zoom. She helped me with all of my questions and I felt very confident. I am very happy with their customer support and the easy integration with sky pilot for my new online courses .
Thank you for your kind feedback! We're delighted to hear about your positive onboarding experience and we're thrilled that our customer support met your expectations! Welcome aboard!
Sept. 14, 2023
Sehr guter Kundensupport. Das Team antwortet innerhalb kürzester Zeit und ist immer freundlich und zuvorkommend. Den Dienst nutzen wir seit über 2 Jahren absolut fehler- und ausfallfrei. Auch für Customizations und Wunsch-Features ist das Team offen. Wir sind sehr froh und würden Sky Pilot jederzeit weiterempfehlen.
Thank you for taking the time to review our app. We value the feedback we receive from each of our customers, and we appreciate you taking the time to share your thoughts with us. Thank you for your support! All the best, Customer Success Team
Sept. 13, 2023
I’ve been using this app for five years and it has worked flawlessly. The two times I had a problem it turned out that it was something on my end that I had done wrong. The support is excellent and so quick. One time I contacted them around midnight, expecting to get a response the next morning. They responded immediately! I am very happy with how easy and effortless this app makes selling digital items. Highly recommended.
Thank you for being a loyal partner for the last five years! What a ride! We strive to provide our users with a high quality experience and your feedback helps us to continue to improve. We appreciate your input and hope that you will keep using our app. All the best, Customer Success Team
Sept. 12, 2023
Where do I start? I am new to Shopify and new to Sky Pilot. They could not have been more kind and patient in helping me navigate an issue. Not only that, but Allessandro (manager) noticed that we are a non-profit organization and provided us with a discount to our plan (actually with additional features)! Who does that? Sky Pilot. EXCELLENT CUSTOMER SERVICE!
Thank you for your review! We are always working to improve our app and the user experience for our customers, and helping a NPO makes us all very happy! Thank you again for taking the time to review our app. All the best, Customer Success team
Sept. 12, 2023
Ottimo servizio di assistenza, rapidissimo ed estremamente efficace nel risolvere qualsiasi problematica si sia presentata.
Thank you for taking the time to rate our app! We appreciate all feedback and take it seriously in order to create a better experience for our users. We are so glad that you found value in our product and thank you for sharing your support with us. Thank you for being a valued part of our community! All the best, Customer Success Team
Sept. 5, 2023
Sky Pilot is hands down the best app on shopify for digital downloads! WAY better than the Digital Downloads crap app. I HIGHLY recommend!
Thank you Sam for taking the time to share your feedback about our app. We're glad that you are able to make use of the app and will continue to work hard to provide you with the best user experience. Thanks again, talk soon! All the best, Customer Success Team
Sept. 5, 2023
This app is easy to set up, and I've received the BEST customer service even though I'm still only on the free plan. 10/10 would recommend!
Thank you for taking the time to share your feedback about our app! We strive to create a positive experience for all of our users and value the time you have taken to give us your valuable input. We are always looking for ways to improve our app and your experience, and we genuinely appreciate your frank opinion and will do our best to ensure your satisfaction in the future. All the best, Customer Success Team
Sept. 4, 2023
SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.
Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you! All the best, Customer Success Team
Sept. 1, 2023
This app, has been so helpful for my small business, and my customers. I had a few changes that I wanted to be made on my website with this app. So I contacted and chatted with a few of the members, they were able to make the changes to my satisfactory. I'm so happy with the service that I received. Thank you Sky Pilot -Digital Downloads
Thank you for taking the time to leave us a review! We're so thrilled to hear that you enjoy our app. We'd love to hear more about your experience and what you like about it. If you have any feedback or suggestions, please don't hesitate to let us know. We look forward to continuing to serve you with the best experience possible. All the best, Customer Success Team
Aug. 28, 2023
Excellent service and support. Look here, before you start your webshop journey! I was searching for a way to automatically "Stamp" my physical Giftcards - with relevant reference numbers. I couldn't find any solution, so I wrote on the forums. Within a few minutes, Alessandro from Sky Pilot commented and told me about their service. He provided a free call and explained everything. Turned out, this was exactly what I was looking for! I recommend.
Thank you so much for your review! We really appreciate your feedback and we're glad you found our app useful. We work hard to ensure our app provides our users with the best experience possible and we're always looking to improve our service to you. If you have any other ideas that you'd like to see implemented, please do not hesitate to let us know. Thank you! All the best, Customer Success Team
Aug. 27, 2023
Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!
Thank you so much for your review! We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you! All the best, Customer Success Team
Aug. 23, 2023
Powerful, and easy to use Shopify App for digital contents. It's secured, and pumping out feature updates quick. Also with highest tier, it has ability to self host your file in your own AWS S3 Bucket, and CloudFront CDN. Switching to self host is instant, and support is very responsive.
Thank you for your review. We appreciate your feedback and you can be sure that we are continuously striving to improve the experience of our app. We are committed to ensuring that we provide the best product for our users. If you have any suggestions or queries please feel free to contact us. All the best, Customer Success Team
Aug. 22, 2023
Au top ! J'ai eu un problème de stockage qui a été réglé très rapidement avec le support technique! merci!
Thank you for taking the time to provide your review for our app. We always appreciate when our customers let us know their thoughts as it helps us improve our services. We strive to offer a positive user experience and your feedback is invaluable to us in this process. If there's anything else we can do to make your experience better, please do not hesitate to let us know. Thank you again for your valuable input. All the best, Customer Success Team
Aug. 22, 2023
Sky Pilot is a game changer for our business. We are very pleased with the tech & the customer service. Thank you Alessandro for being so quick to respond to our inquiries!
Thank you Michelle for taking the time to review our app. We are glad to hear you enjoyed using our app and that it served its purpose for you. We strive to continuously make our app better, so if there is any way we can improve, please feel free to let us know. Thank you again for using our app! All the best, Customer Success Team
Aug. 17, 2023
OMG! a God send! For well over 10 years I have been looking for a good digital platform to efficiently and easily deliver my hypnosis instant downloads to customers! Every year I have looked back in the Shopify App store to see if there was anything good or better then what I had been using. Just found Sky Pilot and am in HEAVEN!! It is SUPER user friendly, EASY to use, QUICK to set up, and EVERYTHING I have been wanting for my customers' experiences! So much weight is off my shoulders! I feel I am now in good hands and am excited to now add more and more products! Thank you soooooo much Sky Pilot!! DawnGrant.com
Using app
2 days
Total reviews
1
Average rating
5.0
Thank you for your review! We are glad to hear that you appreciate the features of our app. We strive to offer our customers the best possible experience and make sure to constantly improve and update our services. Thanks for helping us improve and giving us your feedback! All the best, Customer Success Team
Aug. 17, 2023
Alessandro was such a huge help with your fulfillment issue. I had been struggling with auto fulfillments for months and he was easily able to troubleshoot the problem and have it fixed within minutes. Thank you!
Thank you for your review! We appreciate your feedback and strive to continuously improve our app for the best experience. Please feel free to reach out to us directly if you need any assistance. Thank you for your support! All the best, Customer Success Team