Sky Pilot ‑ Digital Downloads
All reviews
App that fulfils the requirements for the sale of digital items very well. Linking the files is child's play. The dashboard is very informative. Customers have the option of receiving their files via a link button in a separate email from Sky Pilot or directly in the order confirmation from Shopify. The files are also available for download in the customer account at any time. Customer-specific customisations were implemented quickly and competently by Sky Pilot's support team. We can highly recommend the app!
Hello there, Thank you for your detailed review! We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options! We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration! Your recommendation means a lot to us! If there is anything else that we can do for you, please let us know! All the best!
Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3 I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3
Hey there, Thank you for being a loyal user for the past 5 years! We're thrilled to hear that our support team could assist you quickly with your switch to Shopify 2.0. Your satisfaction is our top priority, and we appreciate your kind words and support! Should you need anything else, do not hesitate to reach out! Cheers!
Quick and efficient service + easy to use
Hello! Thank you for your amazing review and 5-star rating! We're glad to hear that you find our service quick, efficient, and easy to use; we aim to provide a smooth and hassle-free experience to our users! In the future, if you encounter any issues or need assistance with something else, please don’t hesitate to reach out! Regards, The Shop Circle Team
Nitesh was great to work with!
Hey there, Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience! Should you need anything else in the future, do not hesitate to reach out! Cheers!
Great app and support!
Hi, We're thrilled to hear that you're finding our app useful and that our support team could provide the service you needed! It's always a pleasure to receive such positive feedback since your happiness and satisfaction are our priority! Please do not hesitate to reach out again if you require any further support or have any suggestions or questions. Your feedback plays a vital role in helping us improve and evolve our product! Thanks again!
Great app, customer service super helpful. Easy to use.
Hello, Thank you for your fantastic 5-star review! We're glad to hear that you're finding our app easy to use and that our customer service team has been able to assist you! Your feedback means a lot to us as we strive to provide the best service possible! Please don't hesitate to reach out for any support you may need in the future. We're here for you! Cheers!
nice app, support staff Nitesh was helpful
Hi there, Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well! Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us. Best wishes!
Sehr übersichtliche und verständliche App. Genau das richtige für mich und den Verkauf von digitalen Dateien. Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!
Hey, Thank you for your review! We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully! Your satisfaction is our top priority! If you have additional questions, please do not hesitate to contact us again! Regards!
Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there, Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it! In case you need help with anything else, do not hesitate to reach out at any point! All the best!
Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.
Hi there, We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him! Thank you for your feedback and the 5-star rating! All the best!
Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!
Hi there, We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us! We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch! Warm regards!
Very useful app that allowed me to fix a problem I was having with Shopify. God bless Nitesh and the help he gave, I was seriously struggling to figure out what's what, and with his help as well as my son's, they figured out exactly what to do and solved a pretty big problem I was having right before the day of my page's big promotion!
Hello, We're thrilled to know that Sky Pilot - Digital Downloads could be of great help to you! It's always our goal to optimize your experience with Shopify and solve issues efficiently. It sounds like Nitesh and your son were able to do just that. We'll definitely forward your lovely words to Nitesh. He'll be delighted to hear how much you appreciated his assistance. We're especially pleased to know that they were able to solve your problem in time for your page's big promotion. Thank you for taking the time to shar your experience with us. Your feedback keeps us motivated to deliver the best service possible. Enjoy using Sky Pilot - Digital Downloads and all the best for your big promotion! Best regards, The Shop Circle Team
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day. We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this. Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward. Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you. Best Wishes, The Shop Circle Team
Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.
Hi there! Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile! Should you need anything else, do not hesitate to reach out at any point! Thank you!
As a new Sky Pilot - Digital Downloads user, I am amazed at the features of this top-notch software. It did exactly what I wanted. After testing out 4 other digital download software programs written for Shopify, which failed miserably, this software blows them all out of the water. The chat support is 24/7 by techs who know how to solve my problems. I needed to deliver 112 videos, audio, and PDF files in 3 separate folders. That way my customers could download the files they want on their phone, tablet, and computer, depending on whether they use a phone data plan or Wi-Fi. When you deliver lots of different files in vast quantities, folders are the answer to my dream software. I wanted to give the developers and techs a big thanks for their hard work. Try this software first if you sell and deliver digital products in your Shopify store. You won't be disappointed.
We're absolutely thrilled to hear about your positive experience with Sky Pilot! It’s fantastic to know that our app has been able to meet your needs so well and has proven its value over other solutions you've tried! We also deeply appreciate your shout-out to our support team who are indeed available around the clock to assist our users with whatever they might need. We will definitely pass along your thanks to them! Your feedback continues to inspire us to be the best digital downloads solutions provider we can! Thank you again, and if there is anything else that we can do for you, please let us know!
Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links. Good customer service, has helped me iron out small graphical issues quickly.
Hi there, We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links. Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day. We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better. Kind regards, The Shop Circle team
These guys are fantastic, don't look any further! Great service!
Hello, We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us. Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users. Best wishes, The Shop Circle Team
Very helpful team! quick response
Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us. Warm Regards, The Shop Circle Team
Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there, We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier. Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan. Thank you again for taking the time to leave us a 5-star review. We truly appreciate it! Best wishes, The Shop Circle team
Very helpful and informative!
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