All reviews

Rating Breakdown

  • 5
    97% (349 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Dec. 3, 2021

Simply awesome! Fluidity, simplicity and a customer support omnipresent makes this app the gold standard of choice if you want to sell digital products / goods like ebooks, file, music and stream video like videocourses, webinars & co. Sky Pilot pilots you in the sky of digital business.

Store

Oukside

Using app

About 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

Dec. 1, 2021

Literally the BEST app in the Shopify store -- I don't say that lightly. I've used a lot of apps here but this one is the most user-friendly and well-thought app I've had the experience of using in Shopify. Your customers can see their downloads in their account and it's all so clean and user-friendly. No need to zip files anymore -- they can just download from different folders! AND the ability to add Vimeo videos -- you could use this app for Courses or just add a how-to video for installing/using your digital goods. Over the moon happy with this app and hope the team makes more just like it for other features Shopify doesn't have solutions for! OH and support is so quick and helpful -- (btw You can import previous orders too with their help!)

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Ich kann diese App sehr empfehlen. Beeindruckt war ich, wie einfach es ist Vimeo Filme einzubinden. Ob wohl ich vorher mit der kostenlosen App von Shopify verkauft habe, war es kein Problem alle vergangenen Verkäufe zu übernehmen. Der Support hat sofort geholfen. I highly recommend this app. I was impressed how easy it is to integrate Vimeo films. Even though I had previously sold with the free Shopify app, it was no problem to take over all past sales. The support helped immediately.

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

I have been using this app for the past couple of years and I absolutely love how it functions! No issue with deliverability! I love that I can revoke access if a customer is abusing their account. Support is prompt and very helpful, even with those of us that aren't that tech savy! Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

Great customer support first of all. Very easy to set up and runs wonderfully. We do 90% of our sales via digital and we have not experienced any issues and have positive feedback from our customers. This allows customers to have their own library and the ability to search their library as well. Very handy for sure!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 22, 2021

A fantastic app, it has worked perfectly from day 1. But what has been appreciated most of all is the email support. The team at sky pilot are responsive and open to suggestions for improving the product. Even going as far as assisting with integration and customisation. Definitely an excellent choice for digital file delivery and management.

Store

RevitHQ

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2021

We have been using this app for years now, it's an awesome way to offer our digital documents and video tutorials. They are quick to respond to questions and uber helpful at providing solutions. This app is a TRUE GEM!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2021

Very nice app. Good UI, decent features, and support team helped me out with a nuanced workaround on a weekend. Currently the best option for digital downloads.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

I am using this app to deliver digital files to my customers. The Sky Pilot staff have been very helpful. I truly appreciate their exceptional customer support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

If you're selling digital products, then get this amazing app! I'm using it for several years now - it just runs, never had any problems. Simple to use and configure. Support is very friendly, helpful and effective. Certainly one of the best apps in the store.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2021

A+++ experience like other reviewers here. We have some technical issue with the thank you page and Andrew from SkyPilot help us set everything right in just a few minute. Highly recommended

Using app

18 days

Total reviews

9

Average rating

4.6

5 / 5 Share

March 1, 2021

We almost went with another app for download our thousands of digital files. So glad we us SkyPilot. Friendly and quick customer service. Excellent app. Always making improvements to help their customers! A+++++

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

A+ app experience. Best app i've used for digital products. It has a great interface, lot's of customizability, and the customer service has been quick and super helpful. Highly Recommend going with Sky Pilot

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

My site hasn't launched yet but I chose Sky Pilot after reading reviews and found too many deal breakers with other apps (like poor customer service and lots of downtime). Overall everything seems pretty simple (even for non-techy people like me). I've sent a couple questions through chat and received a reply immediately with the solutions I needed. Super impressed so far.

Using app

About 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Oct. 29, 2020

App davvero fantastica era quello di cui avevo bisogno è da 1 anno che la utilizzo ha sempre funzionato bene e il supporto è sempre disponibile... 5 stelle meritate

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Excellent app. The developers are very helpful and go above and beyond to assist. Highly recommend!! ⭐️⭐️⭐️⭐️⭐️

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Day 1 of using Sky Pilot and received exceptional and fast customer service in helping me to customise my set up. Very happy so far. Everything appears to be working and looking forward to launching.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Stellar product, and an amazing support team. They've been extremely responsive and helpful throughout my entire journey with their product.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

I am SO glad I signed up with Sky Pilot. Andrew was very quick to walk me through some of the steps while installing. Then I launched my store today and there was a hiccup with one order. He came to the rescue again and it was fixed in no time. Problem solved. Seriously, service like like this what you need when problems crop up in real-time. Highly recommended.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

I've just launched my store but so far all of my test transactions have worked flawlessly. I've had a couple of questions throughout the process and Andrew always responds promptly to assist.

Using app

9 months

Total reviews

1

Average rating

5.0