Sky Pilot ‑ Digital Downloads
Sell ebooks, digital downloads, digital products & PDF fast.
Rating
4.8
feedback
389
chart
#3,421
All reviews
Feb. 4, 2026
It is really practical and easy to work with. Customer service is great also!
Hi there, Thank you so much for the 5-star review! We love hearing that you find Sky Pilot practical and easy to use. Our goal is to make the "technical" side of selling digital products so seamless that it just feels like a natural part of your workday. It’s also great to know that our support team has been there for you whenever needed! We appreciate your support and wish you continued success with your store. Best, Shop Circle Team
Feb. 3, 2026
I am so happy with the customer support of SkyPilot. Prompt, and has always given me a direct solution to my issues. Coulnd't recommend them enough!
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you’ve had such a consistently positive experience with our support team. We know your time is valuable, so we aim to skip the fluff and provide direct, actionable solutions every time you reach out. Knowing that you "couldn't recommend us enough" is the best compliment we could receive! We’re proud to be part of your store’s journey. If you ever need anything else, we’re just a chat away! Best, Shop Circle Team
Feb. 1, 2026
Quick response on the chat for human agent
Hi there, Thank you for the 5-star review! We know how frustrating it can be to get stuck behind a bot, so we make it a point to provide fast access to our real-life experts. We're glad you appreciated the quick "human" connection! We're here whenever you need us. Happy selling! Best, Shop Circle Team
Jan. 31, 2026
I have been blown away by the quick response time of support. This is my first time operating a Shopify store selling digital products and needed quite a bit of help ensuring my files are being delivered appropriately. Support responded to me quickly and answered all my questions. I appreciate such great support with me being a newbie to all of this!
Hi there, Welcome to the world of Shopify and digital products! We are so honored that you chose Sky Pilot for your first store. Starting a new business can be a whirlwind, so we’re thrilled to hear that our support team could help ease the process and ensure your files are being delivered perfectly. There is no better feeling for us than helping a "newbie" become a pro! Congratulations on your launch—we’re here to support you every step of the way as your business grows. Please never hesitate to reach out if you have more questions! Best, Shop Circle Team
Jan. 29, 2026
I was impressed with Lina's quick response, friendliness and didn't make me feel foolish for asking questions.
Hi there, Thank you so much for the 5-star review! We are so happy to hear that Lina made you feel comfortable and supported. At Sky Pilot, we believe there’s no such thing as a "foolish" question—e-commerce can be complex, and we’re here to make it easier, not harder! I’ll be sure to share your kind words with Lina; she’ll be thrilled to know her friendliness and quick response made such a positive impact on your day. If any other questions pop up, no matter how small, please don't hesitate to ask! Best, Shop Circle Team
Jan. 28, 2026
They were great! They resolved my issue immediately and helped me to set up the download on the confirmation page. Thank you!
Hi there, Thank you so much for the 5-star review! We’re thrilled we could help you get everything resolved immediately. Setting up the download right on the order confirmation page is one of the best ways to provide a seamless experience for your customers, so we're glad we could help you get that sorted! Wishing you many successful downloads ahead. If you need anything else, we’re just a chat away! Best, Shop Circle Team
Jan. 27, 2026
Hi there, Thank you for the 5-star rating! We’re happy to be supporting your store. If you ever have any feedback or need assistance as you scale your digital products, don't hesitate to reach out. We're always here to help! Best, Shop Circle Team
Jan. 24, 2026
I received all the help I was looking for and more. The best service, friendly and straightforward. Highly recommended.
Hi there, Thank you so much for the 5-star review! We are thrilled to hear that our team exceeded your expectations. We strive to provide support that is not only "friendly" but also "straightforward," so you can get back to what matters most—running your business! Hearing that you'd highly recommend us truly makes our day. We’re honored to be part of your store's success. If you ever need anything else "and more," you know where to find us! Best, Shop Circle Team
Feb. 5, 2026
The Customer Service is awesome as they help out quickly and effectively and with ease. Thank you so much!
Hi there, Thank you for the 5-star review! "Wonderful and superfast" is exactly what we aim for! We know that in the world of e-commerce, every minute counts, so we’re thrilled to hear our team was able to provide the quick and friendly support you deserve. We appreciate you choosing Sky Pilot—we're here whenever you need us! Best, Shop Circle Team
Jan. 19, 2026
Hi there, Thank you for the 5-star rating! We’re so glad to have you as a user. We are committed to making your digital product experience as smooth as possible—wishing you a very successful year of sales! Best, Shop Circle Team
Jan. 17, 2026
Hi there, Thanks for the 5-star rating! We’re thrilled to see you’re enjoying the app. If you ever run into a question or just want to share some feedback on how we can make things even better, our team is always just a chat away. Success to your store! Best, Shop Circle Team
Jan. 16, 2026
Excellent customer service - they went above and beyond to help me solve a critical problem!
Hi there, Thank you so much for the 5-star review! We know how stressful it can be when a critical problem arises, so we’re thrilled to hear our team was able to step in and go the extra mile to get it resolved for you. Providing that level of support is exactly what we strive for. We're so glad we could help, and we’re here whenever you need us in the future! Best, Shop Circle Team
Jan. 4, 2026
Hey there, Huge thanks for the 5-star rating! It’s great to know you’re happy with the app. We’re rooting for your store’s success—if you ever need a hand with anything, we're just a message away! Best, Shop Circle Team
Jan. 4, 2026
Encantado con el soporte y la atención recibida. La app funciona perfectamente.
Hey there, Thank you so much for the 5-star review! We are delighted to hear that you are happy with our support and that the app is working perfectly for your store. Providing great service and a reliable tool is our top priority, and we’re glad we could hit the mark for you. If you ever need further assistance, please don't hesitate to reach out. We're happy to help! Best, Shop Circle Team
Jan. 3, 2026
Very responsive and helpful team, willing to adapt their product to your needs (in our case with heavy back end). Thank you
Hey there, Thank you so much for the 5-star review and for sharing your experience! We really enjoyed working with you to adapt our app to your specific back-end requirements. Ensuring that our tools integrate seamlessly—even with complex setups—is something we take great pride in. We're so glad the team could help tailor the experience to fit your needs. We look forward to supporting your continued growth! If you need anything else as you scale, we’re always here to help. Best, Shop Circle Team
Jan. 14, 2026
Kenan was top!
Hey there, Thanks a million for the 5-star rating! We’re so glad you’re enjoying the app. It’s a pleasure to have you with us, and we wish you the very best of luck with your store! Best, Shop Circle Team
Dec. 27, 2025
Hi! We really appreciate the 5-star support! We’re happy to see everything is going well. If you ever have questions or need assistance as you continue to build your shop, feel free to reach out anytime. Best, Shop Circle Team
Dec. 26, 2025
Hey, Thank you so much for the 5 stars! Knowing our merchants are satisfied is the best reward. Happy selling! Best, Shop Circle Team
Dec. 25, 2025
Great! Exceptional Service :)
Hey there, Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience with our team. Providing "exceptional service" is exactly what we aim for, so your feedback really makes our day! If there’s anything else we can do to support your store, don't hesitate to reach out. Happy selling! Best, Shop Circle Team
Dec. 24, 2025
Amazing support! It is Christmas morning here in Australia! I sent a message expecting to hear back in a few days but no, within minutes I had help from both support and engineering. Thank you team, I am really impressed both with the app and the support and service you provide. Happy Holidays
Hey there, Happy Holidays! 🎄 Thank you so much for taking a moment of your Christmas morning to leave us such a kind review! We know how important it is to keep things running smoothly, especially during the holidays, so our Support and Engineering teams were more than happy to jump in and help. We’re thrilled to hear you’re impressed with both the app and our service. It’s merchants like you that make what we do so rewarding! Wishing you a fantastic and successful New Year in Australia! Best, Shop Circle Team