Sky Pilot ‑ Digital Downloads for Shopify

Sky Pilot ‑ Digital Downloads

Sell ebooks, digital downloads, digital products & PDF fast.
Rating
4.8
Feedback
398
Reviews
Chart
#2,317
Shopify

All reviews

5 / 5 Share
April 20, 2026

Just have to say we had a slight issue (that was totally our fault) and the Skypilot team went above and beyond our expectations! Keep up the great work guys!

Store Using app Total reviews Average rating
Sew Essential 3 months 2 5.0
Developer Reply

Thank you for your kind words! We're thrilled to hear that our Sky Pilot team was able to assist you. Your support and encouragement mean a lot to us, and we'll continue to strive for excellence. If you ever need anything in the future, we're here to help. Best, The Shop Circle Team

5 / 5 Share
April 18, 2026

Good experience with the application thus far, customer support very responsive with proper sense of urgency!

Store Using app Total reviews Average rating
reflexio-ebooks 2 months 1 5.0
Developer Reply

Thank you for sharing your positive experience with Sky Pilot! We’re thrilled to hear that you’re enjoying the application and that our customer support team has been responsive and prompt. Your feedback is important to us, and we appreciate you taking the time to let us know. If you ever have more thoughts or suggestions, feel free to reach out. Best, The Shop Circle Team

5 / 5 Share
April 10, 2026

Great customer service - fast response time, and when they need extra time to figure something out, they let you know and usually get back to you within a day.

Store Using app Total reviews Average rating
Botanical Medicine 10 months 2 5.0
Developer Reply

We truly appreciate your kind words! It’s wonderful to hear that you had a positive experience with our customer service team. We pride ourselves on being responsive and supportive, so your feedback reassures us that we are on the right track. Thank you for taking the time to share your experience with us! Best, The Shop Circle Team

5 / 5 Share
April 8, 2026

Nitesh, fixed my issue instantly. He was also very helpful and patient. He listens better than my boyfriend.

Store Using app Total reviews Average rating
Moon & Milk 3 days 1 5.0
Developer Reply

Thank you for your wonderful review! We’re thrilled to hear that Nitesh was able to resolve your issue quickly and that you found him helpful and patient. Your praise means a lot to us, and we’re glad he could provide such great support. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! Best regards, The Shop Circle Team

5 / 5 Share
April 3, 2026

had an issue with an order and was very quickly resolved - on a bank holiday!

Store Using app Total reviews Average rating
My Sacred Soul 18 days 4 5.0
Developer Reply

Thank you for your feedback! We're thrilled to hear that your issue was resolved quickly, especially on a bank holiday. We appreciate your recognition of our team's efforts to assist you promptly. If you ever need anything else, don’t hesitate to reach out. Your satisfaction is very important to us. Best, The Shop Circle Team

5 / 5 Share
March 29, 2026

This app is so awesome! It is affordable and so easy to use. It's great for my customers to be able to download their files and have them all in their accounts anytime they need them.

Store Using app Total reviews Average rating
Meyraki Patterns Almost 8 years 1 5.0
Developer Reply

Thank you for your wonderful review! We’re thrilled to hear that you find our app awesome, affordable, and easy to use. It’s great to know that your customers are enjoying the convenience of downloading their files and having them readily available in their accounts. We appreciate your support and are here for any further needs you may have! Best, The Shop Circle Team

5 / 5 Share
March 19, 2026

Highly recommend SkyPilot - from a digital shop owner with over 28,000 digital file orders. :) Customer support is always quick and very thorough. Kenan especially was amazing, answering questions and offering support for solutions I hadn't even thought of relating to my original question. I was incredibly impressed with customer service today, and I've always had a great experience when I've needed to reach out.

Store Using app Total reviews Average rating
Amy Romeu About 6 years 3 5.0
Developer Reply

Thank you so much for your wonderful review and for highly recommending SkyPilot! We’re thrilled to hear that you’ve had such a positive experience with our app, especially with our customer support team. It’s fantastic to know that Kenan provided you with thorough and thoughtful assistance. Your feedback means a lot to us, and we’re here to support you whenever you need help. Thanks again for choosing SkyPilot, and we look forward to continuing to serve you! Best, The Shop Circle Team

5 / 5 Share
March 10, 2026

The Sky Pilot app is an excellent way (surely the best way) to provide digital products on Shopify. And their online chat (AI & live) has been very helpful, responsive to my questions and needs, helping me get set up. Some things did not make sense to me until their chat helped me. [Thank you!] Excellent app and online presence.

Store Using app Total reviews Average rating
Caffie's World 11 days 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star review! We are thrilled to hear that you consider Sky Pilot the best way to provide digital products on Shopify. It’s also great to know that our support ecosystem—both our AI and our live agents—was able to help bridge the gap and make everything "click" for you during setup. We know that getting started can have its learning curves, so we’re happy we could be there to provide that clarity. We’re honored to have you with us and are rooting for your store's success! Best, Shop Circle Team

5 / 5 Share
March 10, 2026

Ran into a storage issue late last night and I was pleasantly surprised that not only did they respond to my message, but helped with additional storage for my store. I’m a fan for life!

Store Using app Total reviews Average rating
Crickett's Creations 7 months 5 5.0
Developer Reply

Hi there, We are so glad we could be there for you when you needed us! Running into a storage limit late at night can be stressful, so we’re thrilled our team could jump in quickly to get your store back on track. Hearing that we’ve earned a "fan for life" truly makes our day—that’s exactly why we do what we do! We’re honored to support your business. If you ever need another boost or have a question, don't hesitate to reach out! Best, Shop Circle Team

5 / 5 Share
March 10, 2026

Store Using app Total reviews Average rating
kystbarn Almost 4 years 1 5.0
Developer Reply

Hi there, Thank you for the 5-star rating! We’re so glad to have you with us and are looking forward to helping your store succeed. If you ever have any questions as you grow, just let us know! Best, Shop Circle Team

5 / 5 Share
March 2, 2026

Store Using app Total reviews Average rating
Magic of I. About 1 year 4 5.0
Developer Reply

Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are always working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team

5 / 5 Share
Feb. 25, 2026

As a business owner selling digital sewing patterns on Shopify, I needed a delivery system that was reliable, professional, and easy for my customers to use. Sky Pilot has delivered on all of that. The setup was simple, file management is organized, and the branded download experience makes everything feel cohesive with my store. What I appreciate most is that it just works. My customers receive their files quickly and without confusion. Whenever I’ve had questions, support has been responsive and helpful. For anyone selling digital products and wanting a smooth, polished delivery experience, I highly recommend Sky Pilot.

Store Using app Total reviews Average rating
Sew Mote It Be 11 months 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star review! We love hearing that Sky Pilot is the perfect fit for your digital sewing patterns. We know how important it is for creative businesses to maintain a professional, "cohesive" brand experience from the product page all the way to the final download. It’s great to know that your customers are receiving their files quickly and without confusion—that’s exactly what we aim for! We appreciate your high recommendation and are honored to be the delivery partner for your beautiful designs. If you ever need anything as your store grows, we’re always here to help! Best, Shop Circle Team

5 / 5 Share
Feb. 20, 2026

The tech support is awesome !

Store Using app Total reviews Average rating
ShowerFlowLuxe 2 days 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you think our tech support is awesome. Our team loves diving in to help merchants succeed, and knowing we’ve made a great impression really makes our day. If you ever need anything else, we’re always here to help! Best, Shop Circle Team

5 / 5 Share
Feb. 13, 2026

Great Software and User experience. Had great support from the Staff.

Store Using app Total reviews Average rating
The Endurance Club ZA 22 days 1 5.0
Developer Reply

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoy our software and have had a positive experience with our support team. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out. Best, The Shop Circle Team

5 / 5 Share
Feb. 11, 2026

saro was helpful

Store Using app Total reviews Average rating
MalaZero About 1 hour 1 5.0
Developer Reply

Thank you for your kind words! We're thrilled to hear that Saro was able to assist you. If you have any more feedback or need further assistance, feel free to reach out. Your experience is important to us! Best, The Shop Circle Team

5 / 5 Share
Feb. 10, 2026

The product was easy to use and understand. When I wasn't sure if I had done the set up properly, I used their support which was responsive and got me where I needed to be. I used Sky Pilot for downloads of ebooks, audiobooks and word games.

Store Using app Total reviews Average rating
Safah Books About 1 year 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star review! It’s great to hear that Sky Pilot is working so well for your ebooks, audiobooks, and word games—that’s such a creative variety of products! We’re also glad our support team was able to give you that peace of mind during your setup and ensure everything was configured perfectly. We love being the engine behind your digital downloads. If you ever add new types of content or have more questions, we’re always here to help you get where you need to be! Best, Shop Circle Team

5 / 5 Share
Feb. 6, 2026

Store Using app Total reviews Average rating
ViviFit About 21 hours 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are constantly working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team

5 / 5 Share
Feb. 4, 2026

It is really practical and easy to work with. Customer service is great also!

Store Using app Total reviews Average rating
Weightloss met Saf 10 months 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star review! We love hearing that you find Sky Pilot practical and easy to use. Our goal is to make the "technical" side of selling digital products so seamless that it just feels like a natural part of your workday. It’s also great to know that our support team has been there for you whenever needed! We appreciate your support and wish you continued success with your store. Best, Shop Circle Team

5 / 5 Share
Feb. 3, 2026

Danna was an absolute legend in assisting me with CSS code issues I was having trouble figuring out on my own. I wish more customer service associates were so patient and helpful.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your wonderful review! We're thrilled to hear that Danna was able to assist you with your CSS code issues in such a helpful and patient manner. Our team strives to provide exceptional support, and it's great to know Danna made a positive impact. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. Best, The Shop Circle Team

5 / 5 Share
Feb. 3, 2026

I am so happy with the customer support of SkyPilot. Prompt, and has always given me a direct solution to my issues. Coulnd't recommend them enough!

Store Using app Total reviews Average rating
Pinay Homeschooler Shop About 6 years 1 5.0
Developer Reply

Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you’ve had such a consistently positive experience with our support team. We know your time is valuable, so we aim to skip the fluff and provide direct, actionable solutions every time you reach out. Knowing that you "couldn't recommend us enough" is the best compliment we could receive! We’re proud to be part of your store’s journey. If you ever need anything else, we’re just a chat away! Best, Shop Circle Team

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