Sky Pilot ‑ Digital Downloads
All reviews
Makes perfect sense for us, customer service is always on it!
Thank you so much for your wonderful feedback! We're thrilled to hear that our app is working perfectly for you and that our customer service team is meeting your expectations. Your support means a lot to us, and we’re here to make sure you continue to have a great experience. Best, The Shop Circle Team
very intuitive, easy to operate, nice Shopify integration
Thank you so much for your positive feedback! We’re thrilled to hear that you find Sky Pilot intuitive and easy to operate, and that it integrates well with Shopify. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any more thoughts or suggestions, feel free to reach out anytime! Best, The Shop Circle Team
Great Availibity and Service!!!
Thank you for your fantastic review! We're thrilled to hear that you appreciate our availability and service. Your feedback means a lot to us, and we’re committed to continuing to provide excellent support. If you ever have any questions or need assistance, feel free to reach out. Best, The Shop Circle Team
Thank you for your fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you're enjoying Sky Pilot ‑ Digital Downloads. If you have any feedback or questions, feel free to reach out anytime! Best, The Shop Circle Team
Best customer service!
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our customer service. Your feedback means a lot to us, and it motivates our team to continue providing the best support possible. If there’s anything else we can do for you, please don’t hesitate to reach out. Best, The Shop Circle Team
Adis helped me and was so kind. He helped me solve my problem very quickly. I love Sky Pilot.
Thank you so much for your kind words! We're thrilled to hear that Adis was able to assist you quickly and that you're enjoying Sky Pilot. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out. Best, The Shop Circle Team
Super easy and quick to set up & launch. Prompt and very helpful customer service - great app!
Thank you for your wonderful review! We're thrilled to hear that you found Sky Pilot to be easy and quick to set up, and that our customer service team was able to assist you promptly. Your positive experience means a lot to us, and we appreciate you taking the time to share it. If you ever need any further assistance, feel free to reach out. Best, The Shop Circle Team
Just have to say we had a slight issue (that was totally our fault) and the Skypilot team went above and beyond our expectations! Keep up the great work guys!
Thank you for your kind words! We're thrilled to hear that our Sky Pilot team was able to assist you. Your support and encouragement mean a lot to us, and we'll continue to strive for excellence. If you ever need anything in the future, we're here to help. Best, The Shop Circle Team
Good experience with the application thus far, customer support very responsive with proper sense of urgency!
Thank you for sharing your positive experience with Sky Pilot! We’re thrilled to hear that you’re enjoying the application and that our customer support team has been responsive and prompt. Your feedback is important to us, and we appreciate you taking the time to let us know. If you ever have more thoughts or suggestions, feel free to reach out. Best, The Shop Circle Team
The staff was very quick to find the solution! I didnt't take a minute to fix it.
Great customer service - fast response time, and when they need extra time to figure something out, they let you know and usually get back to you within a day.
We truly appreciate your kind words! It’s wonderful to hear that you had a positive experience with our customer service team. We pride ourselves on being responsive and supportive, so your feedback reassures us that we are on the right track. Thank you for taking the time to share your experience with us! Best, The Shop Circle Team
Nitesh, fixed my issue instantly. He was also very helpful and patient. He listens better than my boyfriend.
Thank you for your wonderful review! We’re thrilled to hear that Nitesh was able to resolve your issue quickly and that you found him helpful and patient. Your praise means a lot to us, and we’re glad he could provide such great support. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! Best regards, The Shop Circle Team
had an issue with an order and was very quickly resolved - on a bank holiday!
Thank you for your feedback! We're thrilled to hear that your issue was resolved quickly, especially on a bank holiday. We appreciate your recognition of our team's efforts to assist you promptly. If you ever need anything else, don’t hesitate to reach out. Your satisfaction is very important to us. Best, The Shop Circle Team
This app is so awesome! It is affordable and so easy to use. It's great for my customers to be able to download their files and have them all in their accounts anytime they need them.
Thank you for your wonderful review! We’re thrilled to hear that you find our app awesome, affordable, and easy to use. It’s great to know that your customers are enjoying the convenience of downloading their files and having them readily available in their accounts. We appreciate your support and are here for any further needs you may have! Best, The Shop Circle Team
Highly recommend SkyPilot - from a digital shop owner with over 28,000 digital file orders. :) Customer support is always quick and very thorough. Kenan especially was amazing, answering questions and offering support for solutions I hadn't even thought of relating to my original question. I was incredibly impressed with customer service today, and I've always had a great experience when I've needed to reach out.
Thank you so much for your wonderful review and for highly recommending SkyPilot! We’re thrilled to hear that you’ve had such a positive experience with our app, especially with our customer support team. It’s fantastic to know that Kenan provided you with thorough and thoughtful assistance. Your feedback means a lot to us, and we’re here to support you whenever you need help. Thanks again for choosing SkyPilot, and we look forward to continuing to serve you! Best, The Shop Circle Team
The Sky Pilot app is an excellent way (surely the best way) to provide digital products on Shopify. And their online chat (AI & live) has been very helpful, responsive to my questions and needs, helping me get set up. Some things did not make sense to me until their chat helped me. [Thank you!] Excellent app and online presence.
Hi there, Thank you so much for the 5-star review! We are thrilled to hear that you consider Sky Pilot the best way to provide digital products on Shopify. It’s also great to know that our support ecosystem—both our AI and our live agents—was able to help bridge the gap and make everything "click" for you during setup. We know that getting started can have its learning curves, so we’re happy we could be there to provide that clarity. We’re honored to have you with us and are rooting for your store's success! Best, Shop Circle Team
Ran into a storage issue late last night and I was pleasantly surprised that not only did they respond to my message, but helped with additional storage for my store. I’m a fan for life!
Hi there, We are so glad we could be there for you when you needed us! Running into a storage limit late at night can be stressful, so we’re thrilled our team could jump in quickly to get your store back on track. Hearing that we’ve earned a "fan for life" truly makes our day—that’s exactly why we do what we do! We’re honored to support your business. If you ever need another boost or have a question, don't hesitate to reach out! Best, Shop Circle Team
Hi there, Thank you for the 5-star rating! We’re so glad to have you with us and are looking forward to helping your store succeed. If you ever have any questions as you grow, just let us know! Best, Shop Circle Team
Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are always working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team
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