All reviews

Rating Breakdown

  • 5
    95% (369 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 93% (360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 25, 2025

These guys really go above and beyond with their customer support. Thank you so much to everyone at Sky Pilot for helping me make my digital product selling experience so great!

Store

PALADIN

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the wonderful shout-out! We are incredibly happy to hear that our support team could help make your digital product selling experience a success. Going above and beyond for our merchants is what we strive for, and hearing that it made a difference for you truly makes our day! We’re grateful to have you with us. If you ever need anything else as you continue to grow, the whole team is here for you. Best, Shop Circle Team

5 / 5 Share

Dec. 18, 2025

Gerade Support benötigt, da ich nicht mehr ausreichend Platz hatte, und mir wurde direkt geantwortet und mehr Platz zur Verfügung gestellt. Das nenne ich mal Support. Viel besser als in Presta, wo man manchmal Tage warten muss und deswegen Stillstand hat.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Lina is a very good employee - helpful and kind. I think she deserves a raise.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Using app

About 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star rating! Even without words, your support means a lot to our team. We’re thrilled to know you’re having a great experience with the app. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. We're always here to help! Best, Shop Circle Team

5 / 5 Share

Dec. 17, 2025

It gets the job done and is easy to use.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you for the 5-star review! We are so glad to hear that you’re finding the app easy to use and that it’s getting the job done for your store. Our goal is to keep things simple and efficient so you can focus on growing your business. If you ever have questions or need a hand with anything, feel free to reach out! Best, Shop Circle Team

5 / 5 Share

Dec. 15, 2025

The customer support was rapid in responding to my request and enquiries. 100% will recommend!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support responded quickly and that you’d recommend us. Your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Dec. 15, 2025

Quick and helpful support

Using app

About 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Hey there, Thank you so much for your kind words! We’re glad to hear you found our support quick and helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Dec. 12, 2025

Awesome service! Fast and efficient

Store

Pat Zik

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our service fast and efficient—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Dec. 11, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for the 5 stars! We really appreciate the support. If you ever have any feedback or need assistance as you grow your shop, feel free to reach out to our team anytime. Happy selling! Best, Shop Circle Team

5 / 5 Share

Dec. 9, 2025

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5-star rating! We’re so happy to be a part of your journey and glad to see you’re enjoying the app. We’re here whenever you need us—wishing you plenty of sales and success! Best, Shop Circle Team

5 / 5 Share

Dec. 4, 2025

I've been using this app for years and it's great! The customer service is very good and it serves my purposes. Thank you!

Using app

About 4 years

Total reviews

11

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been enjoying the app for years and that our customer service has been helpful. Your support really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Dec. 2, 2025

Took a few minutes for the support agent to reply, but overall the service is great

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Really great customer service, Nitesh was extremely helpful and answered any questions I had. 5 stars recommend the app just for customer service alone.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star review! We are thrilled to hear that Nitesh provided such helpful support and answered all your questions. We'll be sure to pass your kind words along to him—he’ll be so happy to know he made such a positive impact on your experience! It means the world to us that you’d recommend the app for our service alone. If you ever need anything else, Nitesh and the rest of the team are always here to help. Best, Shop Circle Team

5 / 5 Share

Nov. 24, 2025

Found better Digital Download for me!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you for sharing your feedback! We’re glad you were able to find a solution that works best for you, and we appreciate you taking the time to let us know. If there’s ever anything we can do in the future to help, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 23, 2025

Excellent and very helpful customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our customer service excellent and helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 22, 2025

Great app and great service. I like that you can alow customers to download files in high quality and modify the email template.

Store

SOJOURN

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you enjoy the app and our service, and that the ability to deliver high-quality files and customize email templates has been useful for your shop. Your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 21, 2025

They are so helpful. I have been using skypilot for years and I have zero regrets. The team is amazing!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been using Sky Pilot for years and that our team has been so helpful. Your support really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 21, 2025

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Love sky pilot, they always are accommodating to my requests, support is great. Have used to deliver hundreds of thousands of downloads over multiple years. - highly reccomend

Using app

Almost 6 years

Total reviews

4

Average rating

4.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with Sky Pilot over the years and that our team has been accommodating and supportive. Delivering hundreds of thousands of downloads is no small feat, and we’re honored to be part of your success! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 13, 2025

Nejla is awesomeness!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5 stars! We couldn’t agree more—Nejla is definitely a star on our team, and we’re so happy she could help you out. We’ll be sure to share your "awesomeness" shout-out with her; it’s going to make her day! If you ever need anything else, Nejla and the rest of us are just a message away. Happy selling! Best, Shop Circle Team