Sky Pilot ‑ Digital Downloads
All reviews
Highly recommend SkyPilot - from a digital shop owner with over 28,000 digital file orders. :) Customer support is always quick and very thorough. Kenan especially was amazing, answering questions and offering support for solutions I hadn't even thought of relating to my original question. I was incredibly impressed with customer service today, and I've always had a great experience when I've needed to reach out.
Thank you so much for your wonderful review and for highly recommending SkyPilot! We’re thrilled to hear that you’ve had such a positive experience with our app, especially with our customer support team. It’s fantastic to know that Kenan provided you with thorough and thoughtful assistance. Your feedback means a lot to us, and we’re here to support you whenever you need help. Thanks again for choosing SkyPilot, and we look forward to continuing to serve you! Best, The Shop Circle Team
The Sky Pilot app is an excellent way (surely the best way) to provide digital products on Shopify. And their online chat (AI & live) has been very helpful, responsive to my questions and needs, helping me get set up. Some things did not make sense to me until their chat helped me. [Thank you!] Excellent app and online presence.
Hi there, Thank you so much for the 5-star review! We are thrilled to hear that you consider Sky Pilot the best way to provide digital products on Shopify. It’s also great to know that our support ecosystem—both our AI and our live agents—was able to help bridge the gap and make everything "click" for you during setup. We know that getting started can have its learning curves, so we’re happy we could be there to provide that clarity. We’re honored to have you with us and are rooting for your store's success! Best, Shop Circle Team
Ran into a storage issue late last night and I was pleasantly surprised that not only did they respond to my message, but helped with additional storage for my store. I’m a fan for life!
Hi there, We are so glad we could be there for you when you needed us! Running into a storage limit late at night can be stressful, so we’re thrilled our team could jump in quickly to get your store back on track. Hearing that we’ve earned a "fan for life" truly makes our day—that’s exactly why we do what we do! We’re honored to support your business. If you ever need another boost or have a question, don't hesitate to reach out! Best, Shop Circle Team
Hi there, Thank you for the 5-star rating! We’re so glad to have you with us and are looking forward to helping your store succeed. If you ever have any questions as you grow, just let us know! Best, Shop Circle Team
Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are always working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team
As a business owner selling digital sewing patterns on Shopify, I needed a delivery system that was reliable, professional, and easy for my customers to use. Sky Pilot has delivered on all of that. The setup was simple, file management is organized, and the branded download experience makes everything feel cohesive with my store. What I appreciate most is that it just works. My customers receive their files quickly and without confusion. Whenever I’ve had questions, support has been responsive and helpful. For anyone selling digital products and wanting a smooth, polished delivery experience, I highly recommend Sky Pilot.
Hi there, Thank you so much for the 5-star review! We love hearing that Sky Pilot is the perfect fit for your digital sewing patterns. We know how important it is for creative businesses to maintain a professional, "cohesive" brand experience from the product page all the way to the final download. It’s great to know that your customers are receiving their files quickly and without confusion—that’s exactly what we aim for! We appreciate your high recommendation and are honored to be the delivery partner for your beautiful designs. If you ever need anything as your store grows, we’re always here to help! Best, Shop Circle Team
The tech support is awesome !
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you think our tech support is awesome. Our team loves diving in to help merchants succeed, and knowing we’ve made a great impression really makes our day. If you ever need anything else, we’re always here to help! Best, Shop Circle Team
Great Software and User experience. Had great support from the Staff.
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoy our software and have had a positive experience with our support team. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out. Best, The Shop Circle Team
saro was helpful
Thank you for your kind words! We're thrilled to hear that Saro was able to assist you. If you have any more feedback or need further assistance, feel free to reach out. Your experience is important to us! Best, The Shop Circle Team
The product was easy to use and understand. When I wasn't sure if I had done the set up properly, I used their support which was responsive and got me where I needed to be. I used Sky Pilot for downloads of ebooks, audiobooks and word games.
Hi there, Thank you so much for the 5-star review! It’s great to hear that Sky Pilot is working so well for your ebooks, audiobooks, and word games—that’s such a creative variety of products! We’re also glad our support team was able to give you that peace of mind during your setup and ensure everything was configured perfectly. We love being the engine behind your digital downloads. If you ever add new types of content or have more questions, we’re always here to help you get where you need to be! Best, Shop Circle Team
Hi there, Thank you so much for the 5-star rating! We’re thrilled to have you as part of the Sky Pilot community. We are constantly working on new features to help your digital store grow, so stay tuned! If you ever need a hand with anything, our team is always here for you. Best, Shop Circle Team
It is really practical and easy to work with. Customer service is great also!
Hi there, Thank you so much for the 5-star review! We love hearing that you find Sky Pilot practical and easy to use. Our goal is to make the "technical" side of selling digital products so seamless that it just feels like a natural part of your workday. It’s also great to know that our support team has been there for you whenever needed! We appreciate your support and wish you continued success with your store. Best, Shop Circle Team
Danna was an absolute legend in assisting me with CSS code issues I was having trouble figuring out on my own. I wish more customer service associates were so patient and helpful.
Thank you for your wonderful review! We're thrilled to hear that Danna was able to assist you with your CSS code issues in such a helpful and patient manner. Our team strives to provide exceptional support, and it's great to know Danna made a positive impact. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. Best, The Shop Circle Team
I am so happy with the customer support of SkyPilot. Prompt, and has always given me a direct solution to my issues. Coulnd't recommend them enough!
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you’ve had such a consistently positive experience with our support team. We know your time is valuable, so we aim to skip the fluff and provide direct, actionable solutions every time you reach out. Knowing that you "couldn't recommend us enough" is the best compliment we could receive! We’re proud to be part of your store’s journey. If you ever need anything else, we’re just a chat away! Best, Shop Circle Team
I have been blown away by the quick response time of support. This is my first time operating a Shopify store selling digital products and needed quite a bit of help ensuring my files are being delivered appropriately. Support responded to me quickly and answered all my questions. I appreciate such great support with me being a newbie to all of this!
Hi there, Welcome to the world of Shopify and digital products! We are so honored that you chose Sky Pilot for your first store. Starting a new business can be a whirlwind, so we’re thrilled to hear that our support team could help ease the process and ensure your files are being delivered perfectly. There is no better feeling for us than helping a "newbie" become a pro! Congratulations on your launch—we’re here to support you every step of the way as your business grows. Please never hesitate to reach out if you have more questions! Best, Shop Circle Team
I was impressed with Lina's quick response, friendliness and didn't make me feel foolish for asking questions.
Hi there, Thank you so much for the 5-star review! We are so happy to hear that Lina made you feel comfortable and supported. At Sky Pilot, we believe there’s no such thing as a "foolish" question—e-commerce can be complex, and we’re here to make it easier, not harder! I’ll be sure to share your kind words with Lina; she’ll be thrilled to know her friendliness and quick response made such a positive impact on your day. If any other questions pop up, no matter how small, please don't hesitate to ask! Best, Shop Circle Team
Really good app for digital downloads. Good customer service, they were very quick to respond to my query.
Thank you for your fantastic review! We're thrilled to hear that you find Sky Pilot to be a really good app for digital downloads and that our customer service team was able to respond quickly to your inquiry. Your positive feedback means a lot to us, and we’re here to support you anytime! Best, The Shop Circle Team
They were great! They resolved my issue immediately and helped me to set up the download on the confirmation page. Thank you!
Hi there, Thank you so much for the 5-star review! We’re thrilled we could help you get everything resolved immediately. Setting up the download right on the order confirmation page is one of the best ways to provide a seamless experience for your customers, so we're glad we could help you get that sorted! Wishing you many successful downloads ahead. If you need anything else, we’re just a chat away! Best, Shop Circle Team
Hi there, Thank you for the 5-star rating! We’re happy to be supporting your store. If you ever have any feedback or need assistance as you scale your digital products, don't hesitate to reach out. We're always here to help! Best, Shop Circle Team
The support team is another level. I absolutely recommend this.
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our support team. Your recommendation means the world to us! Should you need anything else or have more feedback to share, don’t hesitate to reach out. We’re here to help. Best, The Shop Circle Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.