Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
4.8
feedback
334
chart
#2,875
All reviews
Review RSS Feed
July 1, 2025
Customer support was a major help!
Hey there, Thank you so much for your kind words! We’re glad to hear our customer support was a major help—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 25, 2025
Easy to work with and set up and an excellent customer support team!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found Sky Pilot easy to set up and that our customer support team was excellent—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 25, 2025
Very good product and reasonable pricing! Only issue is a slight visual bug: When we have to send users a direct download link, it brings them to a page where the download link for the file is white text on a white rectangle background, and the hit-target for the link to download is only the lowest line of text, not the entire white box. So the users frequently get back in touch saying "where exactly do I download it?" But if the team can address that bug, I'd give it 5 stars. EDIT: The customer service team at Sky Pilot was very polite and responsive, and fixed this css bug. Thank you Sky Pilot!
Hey there, Thank you so much for your detailed feedback! We’re glad to hear you’re happy with the product and pricing, and we really appreciate you bringing the visual bug to our attention. It’s great to know our customer service team was able to fix the CSS issue quickly—your satisfaction is exactly what we aim for! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 11, 2025
Wow, Dino was amazing. Never had such great customer service before, literally in chat messaging back and forth and Dino was able to help with every request. I'm blown away. Thank you.
Store
My Store
Using app
5 days
June 10, 2025
Helpful customer service!
Hey there, Thank you so much for your kind words! We’re glad to hear our customer service was helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
June 3, 2025
The customer support does a great job of getting you ready to go
Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support helped get you set up and ready to go—it’s always our goal to make the process smooth and easy! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 28, 2025
The customer support chat was TOP NOTCH!!!
Hey there, Thank you so much for your kind words! We’re thrilled to hear our customer support chat made such a great impression—it really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 28, 2025
We've used a few other apps to try to handle digital downloads, and Sky Pilot is by far my favorite. Fully functional (for my purposes, at least) in the free version, and the customer-facing experience is much better than the competition we've explored. We use this for a package of downloads that is updated and expanded regularly, so I LOVE that it gives us the ability to update the products and push email notifications to previous purchasers.
Hey there, Thank you so much for sharing your experience! We’re thrilled to hear Sky Pilot has become your favorite for handling digital downloads and that the app meets your needs so well—even in the free version. It’s great to know that the ability to update products and notify previous purchasers has been helpful for your workflow! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 27, 2025
A great way to store and sell digital products. Customer service was really helpful - thank you.
Hey there, Thank you so much for your kind words! We’re thrilled to hear you find Sky Pilot a great way to store and sell digital products, and that our customer service was helpful—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 26, 2025
Hey there, Thank you so much for the 5-star rating! We’re thrilled to have your support—it really means a lot! If there’s ever anything we can do for you, just reach out. Best, Shop Circle Team
May 23, 2025
I have been using this app for a number of years now. Support it top notch. Stable and solid app. Definitely recommend!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve enjoyed using the app over the years and that our support has been top-notch. Your recommendation means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
May 19, 2025
Contact customer service to solve the problem perfectly, a great experience
Hey there, Thank you for sharing your experience! We’re delighted to hear our customer service was able to solve your problem perfectly and that you had a great experience with us. If there’s ever anything else we can help with, just reach out! Best, Shop Circle Team
May 18, 2025
Axel was great, he provided fast and professional customer service, I am happy with the app. <3
Hey there, Thank you so much for your kind words! We’re thrilled to hear Axel provided fast and professional support and that you’re happy with the app—it really makes our day to hear feedback like this! If there’s ever anything more we can do for you, don’t hesitate to reach out. Best, Shop Circle Team
May 7, 2025
Installed it today on an existing website. No problems.
Hey there, Thanks for sharing your experience! We’re glad to hear the installation went smoothly on your existing website—makes us happy to know things worked without a hitch! If you run into anything or need a hand, just reach out. Best, Shop Circle Team
April 28, 2025
Awesome app, Awesome support!
Hey there, Thanks a ton for the fantastic review! We’re so glad to hear you’re loving the app and that our support has been helpful—your enthusiasm really made our day! If there’s ever anything more we can do for you, don’t hesitate to reach out! Best, Shop Circle Team
April 24, 2025
Cherose was an absolute pleasure to work with. She helped me navigate Sky pilot quickly and efficiently and properly positioned asking her team for support for things she was unsure of, which I really appreciate not being given a guess answer. Sky Pilot would do well to make sure they keep her on the team!
Hey there, Thank you so much for your kind words! We’re thrilled to hear that Cherose was able to help you navigate Sky Pilot efficiently and provide clear support; your feedback means a lot! If there's anything else we can do for you, just reach out! Best, Shop Circle Team
April 22, 2025
The best app :) Easy to use and solid support
Hey there, Thank you so much for your kind words! We’re thrilled to hear you find the app easy to use and that our support has been helpful; your feedback means a lot! If there's anything else we can do for you, just reach out! Best, Shop Circle Team
April 19, 2025
Great app, I've been using it for a couple of years now and great support! Highly recommend!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been enjoying the app and our support over the years; your recommendation means a lot! If there's anything else we can do for you, just reach out! Best, Shop Circle Team