Sky Pilot ‑ Digital Downloads
All reviews
Excellent and very helpful customer service!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our customer service excellent and helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Great app and great service. I like that you can alow customers to download files in high quality and modify the email template.
Hey there, Thank you so much for your kind words! We’re thrilled to hear you enjoy the app and our service, and that the ability to deliver high-quality files and customize email templates has been useful for your shop. Your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
They are so helpful. I have been using skypilot for years and I have zero regrets. The team is amazing!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been using Sky Pilot for years and that our team has been so helpful. Your support really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Love sky pilot, they always are accommodating to my requests, support is great. Have used to deliver hundreds of thousands of downloads over multiple years. - highly reccomend
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with Sky Pilot over the years and that our team has been accommodating and supportive. Delivering hundreds of thousands of downloads is no small feat, and we’re honored to be part of your success! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Nejla is awesomeness!
Hey there, Thank you so much for the 5 stars! We couldn’t agree more—Nejla is definitely a star on our team, and we’re so happy she could help you out. We’ll be sure to share your "awesomeness" shout-out with her; it’s going to make her day! If you ever need anything else, Nejla and the rest of us are just a message away. Happy selling! Best, Shop Circle Team
Hey! Thanks for the 5 stars! It’s awesome to know you’re enjoying the app. If you ever have any questions or just want to share some feedback, our team is always here for you. Best, Shop Circle Team
Hey there, Thank you so much for the 5-star rating! We really appreciate your support—it means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Kenan was super helpful and very patient with me helping me learn the new sky pilot for uploading png's. Thank you so much Kenan
Hey there, Thank you so much for your kind words! We’re thrilled to hear Kenan was able to help patiently and guide you through uploading PNGs—it’s great to know our support made your experience smooth! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
This is my first time selling a digital good - a video course. As a newbie, it was super straightforward and intuitive to get set up with Sky Pilot. And the only time I did have a question and used the live chat, I heard back from Saro instantly, and my question was answered straightaway. So far, so good!
Hey there, Thank you so much for your kind words! We’re thrilled to hear your first experience selling a digital product went smoothly and that Saro was able to help you instantly via live chat. Your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Kenan was super helpful in getting me situated!
Hey there, Thank you so much for your kind words! We’re thrilled to hear Kenan was able to help get you situated—your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
SP app works great - had a question, and support was quick, friendly and helped solve my question/problem - easy-peasy.
I am brand new to Shopify and trying to launch a PDF textbook and the help and support from SkyPilot has been exceptional. Extremely responsive, helpful and understanding. Adis was patient and took time to ensure I was set up and optimized. Thank you SkyPilot!
Hey there, Welcome to the Shopify community! We are so excited to be part of your journey as you launch your PDF textbook. Starting a new store can feel like a big task, so we’re thrilled to hear that Adis was able to provide the patience and expertise needed to get you set up and optimized. We will be sure to pass your kind words along to him! Thank you for choosing Sky Pilot. We’re rooting for a successful launch—please don't hesitate to reach out if you need anything else as you grow! Best, Shop Circle Team
Thank you, Nitesh for your quick help.
Hey there, Thank you so much for your kind words! We’re really glad to hear Nitesh was able to help quickly and that your experience with our support team was a positive one. We truly appreciate you taking the time to share this! If there’s ever anything more we can assist with, just let us know. Best, Shop Circle Team
SkyPilot has been working great for my shop, and the customer service support is always on point!
Hey there, Thank you so much for the kind words! We’re really glad to hear Sky Pilot has been working well for your shop. If you ever need anything at all, our support team is always here to help! Best, Shop Circle Team
There was an issue with the download buttons but the support and dev team resolved it immediately. Thank you once more!
Great product and excellent customer service!
Hey there, Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying the product and that our customer service team made a great impression. We work hard to make sure both the app and the support behind it are top-notch for our merchants. If you ever need anything as you continue using the app, we’re always here to help. Happy selling! Best, Shop Circle Team
Sky Pilot has excellent live customer service. I was stuck and they helped me get my eBook up and running. Thank you!
Hey there, Thank you so much for the 5-star review! We’re so glad our live support team was able to jump in and help you get your eBook up and running. We know how important it is to get your products live without delays, so we're happy we could help you move past that hurdle! Congratulations on getting your eBook launched—we wish you a ton of success with your sales. If you ever need anything else, we're just a chat away! Best, Shop Circle Team
Very good customer service
Hey there, Thank you so much for your kind words! We’re glad to hear you found our customer service very good—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
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