Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
5.0
feedback
358
chart
#2,943
All reviews
Rating Breakdown
March 11, 2024
The app works great and I'm very happy. The only problems I had were operator errors. Jason was very patient and helped me complete the setup so it's working smoothly now. I was a bit frazzled and really appreciated the extra help. Great job Jason!
Hi there! We're thrilled to hear that our app is working great for you and that you are satisfied with the provided support! Your feedback serves as a great motivation for our team to keep delivering exceptional customer service. If you need any other assistance or have questions in the future, don't hesitate to reach out. We're here to help! All the best, The Shop Circle Team
March 10, 2024
So far this journey has been amazing! I am astounded by the help that the tech was able to give me. I'm glad I chose this app to start out with. It has been a great experience.
Hello, We're thrilled to hear your journey with our app has been amazing so far! Your kind words regarding the assistance from our tech support truly make our day! Your review helps us to continually improve our app and strive to deliver an even better experience! Don't hesitate to reach out if you need any further help! Best wishes, The Shop Circle Team
March 6, 2024
I've been using Sky Pilot to host my digital courses with pdfs and videos. It was very easy to set up, displays organized and user-freindly for a great customer experience. The few questions I did have were addressed quickly and solved efficiently by their support team. I highly recommend this app for growing your digital business!
Hello, Thank you for the beautiful words and the 5-star rating! We're pleased to hear that our app has been useful for hosting your digital courses and that the app setup and interface were easy and organized for you! Additionally, thank you for the recommendation and for being an active part of our community; your feedback helps us to continue to better serve you and our other customers! Best regards, The Shop Circle Team
March 2, 2024
I used Skypilot for over 8 years. They are amazing to work with. I never had one single issue with a digital product going through. Every purchase was seamless. Every client easily got their product. I highly recomend Sky Pilot for transferring any digital product. Easy and great price!
Hi, Thank you so much for your wonderful review; we are thrilled to hear about your positive experience using Sky Pilot for over 8 years! Your satisfaction with our service and the seamlessness of every purchase really makes our day! Remember, your feedback plays a significant role in our ongoing effort to offer the best service possible! Thanks again, The Shop Circle Team
Feb. 27, 2024
Super excited for this! They are very responsive and have a legit digital download platform!
We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services. Thanks again for taking the time to review Sky Pilot! Best regards, The Shop Circle team
Feb. 23, 2024
Amazing Support! The Agent Danin was very helpful and solved my problems. Will definitely use this app and can‘t wait to grow my business with Sky Pilot :-)
Thank you so much for your glowing review! We're thrilled to hear that Danin provided such exceptional support and was able to solve your problems. Your kind words certainly brighten our day. You choosing Sky Pilot to help grow your business truly means a lot to us. It's supportive customers like you who help us continuously strive to be at our best. And we can't wait to see how your business flourishes! Please do not hesitate to reach out if you ever need further assistance. Providing high-quality support when you need it is our commitment. We're here to support you every step of the way on your business journey! We look forward to serving you in the future. Once again, thank you for your support and amazing feedback. Best regards, The Shop Circle Team
Feb. 22, 2024
Excellent customer service and support.
Thank you for your glowing review! We're overjoyed to hear that our customer service and support met your expectations. Your experience is really important to us and we always aim to provide top-notch assistance. Knowing that we've succeeded is the best motivator! Should you need any further support, please don't hesitate to reach out. Your feedback helps us keep delivering the best service possible. Thanks again! Best wishes, The Shop Circle Team
Feb. 21, 2024
excellent customer support and usability!
Hello there, We are thrilled to hear that you find our customer support and usability excellent! Your positive comments truly boost our motivation. At Shop Circle, we strive to provide the best service to our valued customers, and your words affirm the hard work we put in every day. Thank you for taking the time to share your experience with Sky Pilot - Digital Downloads. We're grateful for customers like you and your feedback is greatly important for our continuous improvement. Warm regards, The Shop Circle Team
Feb. 20, 2024
I've been using Sky Pilot for a few weeks now and I'm very happy with it. Customers no longer say that they didn't get their digital download, like they did when I used a different app. Now I don't have to do as much customer service anymore, and my store looks more professional because files are sent out in a timely manner.
We're delighted to hear that you're enjoying Sky Pilot, and seeing the benefits in your customer service experience and store professionalism. Your feedback is a testament to what we at Shop Circle strive for - to ease your workflow and uphold top-notch service for your customers. It's gratifying to know that our app plays a key role in this. We aim to continue meeting your expectations and we appreciate your feedback, as it helps shape our efforts at Shop Circle. Many thanks for taking the time to share your positive experience with Sky Pilot. Warm Regards, The Shop Circle Team
Feb. 20, 2024
Awesome support! This product meets our needs. Who could ask for more?
Hi there, We're thrilled to hear that you're happy with our support and that our Sky Pilot app is meeting your needs! Your positive comments really encourage us to work even harder. We couldn't ask for a better review. Please feel free to reach out to us if you need any assistance or have any suggestions - we’re always here for you and every piece of feedback contributes to the enhancement of our app's performance and the overall user experience. Best, Shop Circle Team
Feb. 14, 2024
To be honest with you, I'm absolutely floored by the customer support from this app. It's rarer than rare nowadays for a tech company to go above and beyond to support their users, but Sky Pilot are exactly that company. They care about doing a great job and providing a great service, and it shows. Their 5* rating is thoroughly deserved and I couldn't recommend them more.
We're truly humbled by your stellar review and appreciation for our customer support at Sky Pilot. It's a pleasure to read such wonderful words about our team. We strive to provide excellent service and your comments affirm our efforts. However, we believe there's always room for growth and improvements. Your feedback plays a crucial part in helping us continuously evolve to meet our user's needs. So, feel free to share any suggestions or areas where you think we may enhance our services. Thanks again for your kind words and the five-star rating. We appreciate your support and promise to continue doing our best to warrant your high recommendation. Cheers! Fond Regards, The Shop Circle Team
Feb. 13, 2024
Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers. Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!
Hi there, Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs. It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you. Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers. Warm Regards, The Shop Circle Team
Feb. 12, 2024
Well, Sky Pilot is exactly what i needed for a special kind of products. Didn't know it before and asked the Support-Team who gives a quick response with simple informations. The automation is fast done and works properly. We sell E-Books and want it to fully pre-paid before send a download-link. No problem for this app. Thanks to let things be easier for the seller. Clients can find the order in their login too and click the file again. Nice gadget!
Hi there, We're so glad to hear that Sky Pilot has met all your needs! It's fantastic to know that our app has made selling E-books and sharing download links a simpler process for you. Your satisfaction is our utmost priority. We're also thrilled to hear that the fast response and simple information from our support team aided in your smooth experience. Thank you for sharing your positive experience. You've given us reason to celebrate. Your feedback underscores the importance and value of providing secure, easy-to-use digital downloads for our clients. Best wishes, The Shop Circle Team
Feb. 8, 2024
Easy integration and awesome customer support
Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise. We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support. If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share. Best Regards, The Shop Circle team
Feb. 6, 2024
Customer service is top notch and got my issue resolved very fast. They are great with fast communication. I highly recommend this app for your store if you offer any sort of digital download or download that you want your customers to have easy access to. Thank you again to the team for getting me fixed back up. XOXO
Hello! We're thrilled to hear that you had such a positive experience with our customer service and that we could assist in resolving your issues swiftly. Your kind acknowledgement truly means a lot to our team. We're proud that our Sky Pilot - Digital Downloads app meets your needs, and it's fantastic to hear that you recommend our app in your store for easy access to digital downloads. Your appreciation encourages us to strive harder and deliver the best experiences. Remember, we're always here for you should you need our help again. Thank you for taking the time to leave this wonderful review. We greatly value your feedback. Best wishes, The Shop Circle Team
Feb. 6, 2024
Finalmente dopo tanto tempo e prove con altre APP abbiamo trovato Sky Pilot. Super soddisfatti con l'esperienza per poter vendere i nostri corsi online. L'assistenza clienti è la migliore cha abbiamo mai visto su Shopify.
Ciao! Siamo lieti di sapere che Sky Pilot sta rispondendo alle vostre esigenze per la vendita dei corsi online. È fantastico che l'assistenza clienti abbia soddisfatto le vostre aspettative – lavoriamo duramente per offrire il miglior servizio possibile. La tua esperienza positiva ci motiva a continuare a lavorare per soddisfare e superare le aspettative dei nostri clienti. È sempre un piacere ascoltare le esperienze positive come la tua. Grazie mille per la tua recensione a cinque stelle e non esitare a farci sapere se hai bisogno di ulteriore supporto. Cordiali saluti, Il team di Shop Circle.
Feb. 5, 2024
Recommended! I am trying to sell audio downloads. Not only does the app do exactly what I need, but their help went above and beyond and was swiftly taken care of! Worth the money!
Hello, Thank you for your glowing review and 5-star rating. We are overjoyed to hear that our app is meeting your needs effectively. We believe in providing top-notch support and we're thrilled it has truly made a difference for your business. Your kind appreciation of our team's efforts encourages us to keep delivering our best! Should you need anything else in the future, we're here! Best, The Shop Circle Team
Feb. 3, 2024
Great app with great customer support
Hi there, Thanks for the 5-star rating and the amazing feedback! We're thrilled to know that you're enjoying our app and that our customer support impressed you! Remember, our team is here in case you have any further questions or need assistance with anything else. Thanks for being a part of our Shop Circle community! Best Wishes, Shop Circle Team
Feb. 1, 2024
The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.
Hello, We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users. Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts. Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs! Best Wishes, Shop Circle Team
Jan. 31, 2024
Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!
Thank you so much for your terrific review! We are thrilled to hear that your experience with the Sky Pilot app and our team has been fantastic. It’s great to know that you found our app easy to use with its beneficial features and were satisfied with our team's prompt response to your question and issue. Your recommendation highly motivates us to continue providing the best service we can. If you ever need further assistance, please know that our support team is always available. Your feedback plays a crucial role in helping us maintain the quality of our service. Best regards, The Shop Circle Team