All reviews

Rating Breakdown

  • 5
    95% (369 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 93% (360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2025

Helpful support

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re glad to hear you found our support helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Aug. 16, 2025

I am extremely satisfied with the SkyPilot app! It works perfectly for selling digital products, and it makes everything simple and professional. What I value the most is their amazing support — they are lightning fast, very helpful, and every request or question is solved without any problem. The communication is smooth, and they even adjusted small details exactly as I needed for my store. This is by far one of the best app support experiences I’ve ever had. Highly recommended! Thank you SkyPilot!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Wow, thank you so much for this incredible review! We are so happy to hear that Sky Pilot is helping you run a professional digital storefront. Our team takes great pride in being "lightning fast" and flexible enough to adjust those small details that make a big difference for your specific store needs. Hearing that this is one of the best support experiences you’ve ever had is the highest compliment we could receive. It was a pleasure working with you to get everything exactly how you wanted it! We’re honored to be part of your success. If you ever need anything else as you grow, you know where to find us! Best, Shop Circle Team

5 / 5 Share

Aug. 11, 2025

Die App ist wirklich einfach zu navigieren, und ich habe sie sofort verstanden. Als ich auf mein erstes Problem stieß, erhielt ich sofort freundliche Hilfe. Mein Anliegen wurde in nur wenigen Minuten geklärt. Super zufrieden damit!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star review! We’re thrilled to hear that you found the app intuitive and easy to navigate right from the start. We work hard to make our interface as user-friendly as possible, so it’s great to know it clicked for you immediately. We’re also glad we could jump in and resolve your first inquiry within just a few minutes. Providing friendly and fast support is a top priority for us, and we're happy we could get you back on track so quickly! Thanks for choosing Sky Pilot, and we wish you a lot of success with your store! Best, Shop Circle Team

5 / 5 Share

Aug. 8, 2025

Nejla and her team answered all my questions! I was able to get an issue fixed very easily. I would definitely recommend SkyPilot to anyone who sells digital files.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear that the team were able to answer all your questions and help you resolve the issue easily. Your recommendation means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 30, 2025

Great, responsive customer service!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our customer service great and responsive—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 30, 2025

Been using the app for a few months and I needed help, I got an awesome customer service, had real help whitin minutes Cherose helped a lot in the process!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Cherose was able to help quickly and effectively—it’s great to know our support made your experience smooth and easy! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 30, 2025

The customer service is impeccable. Keenan has been such as tremendous help. It is very fast to get things sorted.

Store

Bitem

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Keenan was able to help and that you had a fast, smooth experience—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 25, 2025

Thank you for the nice and fast help with my issue!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re glad we could help quickly and that your issue was resolved—your feedback really makes our day! If there’s ever anything else you need, just reach out. Best, Shop Circle Team

5 / 5 Share

July 23, 2025

I have not yet had experience with this app - I just downloaded it, so I can not speak to that just yet, but the customer service upon my downloading it was quick and helpful when I had questions.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Welcome to Sky Pilot! Thank you for the 5-star rating right out of the gate. We’re so glad we could be there to answer your questions and provide a smooth start to your journey with us. We’re confident that as you dive deeper into the app, you’ll find it just as helpful for your business as the support team! If you run into any more questions while setting up your products, please don't hesitate to reach back out—we're here to help you every step of the way. Happy launching! Best, Shop Circle Team

5 / 5 Share

July 18, 2025

I have been using the free version of this app for a few months. It's quite easy to set up and does exactly what I was looking for. Recently, our customers let us know that they couldn't download our files on their Android phones, as the "download" button was not visible. I couldn't solve the problem myself, so I contacted support and they responded within a few minutes and solved the problem right away. I am very thankful for their help, despite me using the free version. Would recommend if you are a small business and looking to share files with customers!

Store

Creasis

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for sharing your experience! We’re thrilled to hear the app has been easy to set up and working well for you. It’s great to know our support was able to quickly fix the Android download issue—helping you succeed is always our priority, no matter the plan you’re on. Your recommendation means a lot! If there’s ever anything else you need, just reach out. Best, Shop Circle Team

5 / 5 Share

July 18, 2025

A really great product for my digital download freebie for website on Shopify. I had a small issue with my email confirmations and Nitesh from the Merchant Success team was able to help instantly. Very happy with this service & highly recommend. Thanks!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re so glad Nitesh could help sort out your email confirmations quickly. It’s awesome to hear that the app is working well for your digital downloads and that you’re happy with the service. Your recommendation really means a lot! If there’s ever anything else you need, just give us a shout. Best, Shop Circle Team

5 / 5 Share

July 16, 2025

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star rating! We really appreciate your support—it means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 15, 2025

They have been very helpful with our request and has responded within 24 hrs. Thank you so much for your help!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear our team was able to help promptly and that you had a positive experience—your feedback means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 10, 2025

Its a great App! We use it for a long time. Its easy to understand, easy to use and gives us a lot of value in our shop. The support is fast and they find solutions. We can definitely recommend it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been using Sky Pilot for a long time and that it’s been easy to use and valuable for your shop. It’s great to know our support has been fast and helpful—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 9, 2025

Sky Pilot is a great app. I could not run my digital shop without it. Customer service is also amazing. Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Sky Pilot has been such an important part of running your digital shop and that our customer service has been amazing—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 8, 2025

Eine super App und auch ein toller Support. Ich habe gleich Hife bekommen. Datein konnten schnell hinzugefügt werden. Empfehlung!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you found the app super easy to use and that our support was helpful—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

July 1, 2025

Customer support was a major help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re glad to hear our customer support was a major help—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

June 25, 2025

Easy to work with and set up and an excellent customer support team!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear you found Sky Pilot easy to set up and that our customer support team was excellent—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

June 25, 2025

Very good product and reasonable pricing! Only issue is a slight visual bug: When we have to send users a direct download link, it brings them to a page where the download link for the file is white text on a white rectangle background, and the hit-target for the link to download is only the lowest line of text, not the entire white box. So the users frequently get back in touch saying "where exactly do I download it?" But if the team can address that bug, I'd give it 5 stars. EDIT: The customer service team at Sky Pilot was very polite and responsive, and fixed this css bug. Thank you Sky Pilot!

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thank you so much for your detailed feedback! We’re glad to hear you’re happy with the product and pricing, and we really appreciate you bringing the visual bug to our attention. It’s great to know our customer service team was able to fix the CSS issue quickly—your satisfaction is exactly what we aim for! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

June 14, 2025

très bon service rapide et efficace,

Store

Educsam

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you found our service to be both fast and efficient. We know how important it is for merchants to get quick solutions so they can get back to business, and we're happy we could deliver that for you. If you ever need anything else, we're always here to help! Best, Shop Circle Team