Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
4.8
feedback
334
chart
#2,875
All reviews
Sept. 17, 2024
Hey there, Thank you so much for the 5-star rating; we're thrilled to know you're happy with the app! If you ever have any questions or need assistance, we're here to help! Best, Shop Circle Team
Sept. 17, 2024
Paul was super kind and right away knew my problems how we can solve them. Ready to rumble with Sky pilot now. Seems like a super helpful and making it happen - team.
Hello, Thank you for your kind words and the 5-star rating; we're absolutely delighted to hear positive feedback about Paul and our team! Your feedback plays a crucial role in our continual strive for excellent customer service! Should you need any more assistance or have any questions in the future, please do not hesitate to reach out to us! Best, The Shop Circle Team
Feb. 18, 2025
I really love using Sky Pilot for digital downloads pf my artwork. It is one of the best and user-friendly apps. I would recommend it to everyone looking to have a smooth platform for digital downloads. The customer service is highly responsive and effective. I am ever so grateful for their help. The person, Cherose, who just helped is awesome! solved my long-standing problem
Hi there, Thank you so much for your wonderful review! We're glad to hear that you find Sky Pilot user-friendly and have had a positive experience with our customer service! Recommendations like yours are exactly what we aim for, we appreciate your love for Sky Pilot and are more than happy to assist you further whenever you need; just let us know! Best, The Shop Circle Team
Sept. 11, 2024
Service client très réactif et de qualité, l'application est très simple d'utilisation !
Hey there, Thank you so much for your great feedback! We are delighted to hear that you found our app easy to use and that our customer service team was able to assist you quickly! Your feedback means a lot to us and encourages us to work even harder to provide the best service possible. Thanks again! Regards, The Shop Circle Team
Sept. 7, 2024
I have tried other digital download apps and this is by far the best you can get for free. Danko helped me with configuring the download button on the thank you page and was prompt in doing so. If ever I encounter problems in the future I know their CS will respond fast which is great! :)
Hi, We're so thrilled to hear that our app stands out among other apps you've tried! Our commitment is to provide great services with a considerable cost, and your thoughts validate our efforts! If you ever have questions or issues in the future, rest assured that our customer support will be there to resolve them quickly! Best regards, The Shop Circle Team
Sept. 7, 2024
Easy setup and use of the application. Excellent support to help with any problems you encounter as well :)
Hello, We're happy to hear about your positive experience our app! Our team works hard to streamline setup and make the app user-friendly, so your feedback is much appreciated!Thank you for taking the time to leave us one - It truly means a lot to us! Should you need anything else, just let us know! Cheers!
Aug. 14, 2024
Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.
Hello, and thank you so much for your 5-star review! We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us! We appreciate you taking the time to share your experience! Remember, we are here if you need any further assistance! Cheers!
Aug. 12, 2024
Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.
Hi there, Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue! Your feedback greatly encourages us to work even harder to maintain the quality of our products and support! Feel free to reach out if you ever have further issues or concerns! Cheers!
Aug. 7, 2024
I just started, and so far I'm happy; the support team is good.
Hey there, Thank you so much for your kind words! We're thrilled to hear you're happy with your experience so far, and please note that our support team is always here to help! If there is anything else that we can do for you, please let us know! Cheers!
Aug. 5, 2024
nitesh was very helpful
Store
My Store
Using app
About 7 hours
Hi there, We're thrilled to hear that you found our team member Nitesh to be very helpful! Your 5-star rating is much appreciated! We always strive to provide our customers with the best possible service, and we're glad to know we hit the mark with you! Thanks once again for your kind words – they mean the world to us! Cheers!
Aug. 2, 2024
The app works well for us so far, and has all the features we have had a need for. I mostly decided to leave a review to say how helpful their customer service has been. I have reached out three times and all three times they were wuick to respond, polite and very helpful. Would reccommend.
Hello, We're thrilled to know that our app is serving you well and meeting your needs! Thank you for appreciating our features! Our customer service team will be absolutely delighted to hear your positive comments, and it's great to know that we've succeeded in providing quick, polite, and effective assistance each time you reached out! Should you need further assistance, we're just a message away! Thanks again! Cheers!
July 30, 2024
Skypilot is a huge asset to my digital design business. Any time that I have needed assistance, Skypilot customer service has always helped until the issue is resolved. Nitesh was knowledgeable and helpful in problem solving and resolving my issue very quickly.
Hello, Thank you for your fantastic review and the full 5-star rating! We're thrilled to hear that Sky Pilot is playing a crucial role in your digital design business! It's our priority to offer you assistance anytime you need it, so we're glad to know our customer service has been helpful! Feel free to get in touch if you need help with anything else! Best regards, The Shop Circle Team
July 27, 2024
I'm very impressed with Sky Pilot and their level of support! I'm still developing my first-ever shop and it's not even live. Yet they responded to my questions and went above and beyond. Other shop owners in my same field had recommended Sky Pilot, and now I know why.
Hey there, We're thrilled to hear that you're impressed with our app and our support team! It's great to hear that we've been able to assist you during the early stages of your shop's development, and we're also glad to know that Sky Pilot was a recommended choice by other shop owners in your field! This feedback is immensely appreciated and helps ensure a high standard of service! If you have any other questions or need further assistance as you continue to develop your shop, don't hesitate to reach out! Thank you again for the kind words and the 5-star review! Cheers!
July 27, 2024
After trying a couple different options on Shopify, Sky Pilot is definitely the best downloads app for my business. Nitesh helped set up my digital library exactly how I wanted it and he was great at explaining parts I didn’t understand. I give five stars for customer service (quick and knowledgeable) and five stars for Sky Pilot having the features I need.
Hello, Thank you so much for your 5-star rating and your wonderful comments about our app and our customer service! We are thrilled to learn that you deem Sky Pilot as the best downloads app for your business and that our team was able to assist you satisfactorily and efficiently! Your comments highly encourage us to continue to deliver high-quality service! Please don't hesitate to reach out to our team if you require further assistance! Thanks again! Regards, The Shop Circle Team
March 23, 2025
App that fulfils the requirements for the sale of digital items very well. Linking the files is child's play. The dashboard is very informative. Customers have the option of receiving their files via a link button in a separate email from Sky Pilot or directly in the order confirmation from Shopify. The files are also available for download in the customer account at any time. Customer-specific customisations were implemented quickly and competently by Sky Pilot's support team. We can highly recommend the app!
Hello there, Thank you for your detailed review! We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options! We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration! Your recommendation means a lot to us! If there is anything else that we can do for you, please let us know! All the best!
July 25, 2024
Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3 I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3
Hey there, Thank you for being a loyal user for the past 5 years! We're thrilled to hear that our support team could assist you quickly with your switch to Shopify 2.0. Your satisfaction is our top priority, and we appreciate your kind words and support! Should you need anything else, do not hesitate to reach out! Cheers!
July 22, 2024
Quick and efficient service + easy to use
Hello! Thank you for your amazing review and 5-star rating! We're glad to hear that you find our service quick, efficient, and easy to use; we aim to provide a smooth and hassle-free experience to our users! In the future, if you encounter any issues or need assistance with something else, please don’t hesitate to reach out! Regards, The Shop Circle Team
July 14, 2024
Nitesh was great to work with!
Hey there, Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience! Should you need anything else in the future, do not hesitate to reach out! Cheers!
July 11, 2024
Great app and support!
Hi, We're thrilled to hear that you're finding our app useful and that our support team could provide the service you needed! It's always a pleasure to receive such positive feedback since your happiness and satisfaction are our priority! Please do not hesitate to reach out again if you require any further support or have any suggestions or questions. Your feedback plays a vital role in helping us improve and evolve our product! Thanks again!
July 11, 2024
Great app, customer service super helpful. Easy to use.
Hello, Thank you for your fantastic 5-star review! We're glad to hear that you're finding our app easy to use and that our customer service team has been able to assist you! Your feedback means a lot to us as we strive to provide the best service possible! Please don't hesitate to reach out for any support you may need in the future. We're here for you! Cheers!