Sky Pilot ‑ Digital Downloads
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Hey there, Thank you so much for the 5-star rating! Your support means a lot to us, and we’re thrilled to have you on board. If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Great app as well and customer support 10/10, they have solved any issue i've come across, they're super quick and always very nice !!
Hey there, Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the app and that our customer support team has been quick, friendly, and helpful every time. Your kind words really make our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
I had some issues getting the app set up properly. I contacted the Sky Pilot help team and everything got sorted out right away. So far I like the features and it is working well.
Hey there, Thank you so much for updating your review and for the 5 stars! We’re thrilled to hear that the setup was sorted out and that you’re enjoying the features so far. Your feedback really means a lot to us, and we’re always here if you need any support or assistance in the future. Best, Shop Circle Team
Hey there, Thanks so much for the 5-star rating! We’re happy to see you're having a great experience with the app. We’re here to help whenever you need us—wishing you the best of luck with your store! Best, Shop Circle Team
Nitesh was very helpful!
Hey there, Thank you so much for the 5-star review! We are so happy to hear that Nitesh was able to assist you effectively. He is a valued member of our team, and we’ll be sure to pass your thanks along to him—it truly makes our day to hear when we've made a difference for our merchants! If you ever need anything else, Nitesh and the rest of the team are always happy to help. Best, Shop Circle Team
Helpful support
Hey there, Thank you so much for your kind words! We’re glad to hear you found our support helpful—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
I am extremely satisfied with the SkyPilot app! It works perfectly for selling digital products, and it makes everything simple and professional. What I value the most is their amazing support — they are lightning fast, very helpful, and every request or question is solved without any problem. The communication is smooth, and they even adjusted small details exactly as I needed for my store. This is by far one of the best app support experiences I’ve ever had. Highly recommended! Thank you SkyPilot!
Hey there, Wow, thank you so much for this incredible review! We are so happy to hear that Sky Pilot is helping you run a professional digital storefront. Our team takes great pride in being "lightning fast" and flexible enough to adjust those small details that make a big difference for your specific store needs. Hearing that this is one of the best support experiences you’ve ever had is the highest compliment we could receive. It was a pleasure working with you to get everything exactly how you wanted it! We’re honored to be part of your success. If you ever need anything else as you grow, you know where to find us! Best, Shop Circle Team
Nejla and her team answered all my questions! I was able to get an issue fixed very easily. I would definitely recommend SkyPilot to anyone who sells digital files.
Hey there, Thank you so much for your kind words! We’re thrilled to hear that the team were able to answer all your questions and help you resolve the issue easily. Your recommendation means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Great, responsive customer service!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you found our customer service great and responsive—it really means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Been using the app for a few months and I needed help, I got an awesome customer service, had real help whitin minutes Cherose helped a lot in the process!
Hey there, Thank you so much for your kind words! We’re thrilled to hear Cherose was able to help quickly and effectively—it’s great to know our support made your experience smooth and easy! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
The customer service is impeccable. Keenan has been such as tremendous help. It is very fast to get things sorted.
Hey there, Thank you so much for your kind words! We’re thrilled to hear Keenan was able to help and that you had a fast, smooth experience—your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Dino was wonderfully helpful and patient! Thank you thank you!
Hey there, Thank you so much for your kind words! We’re thrilled to hear Dino was able to help patiently and effectively—it’s wonderful to know our support made a difference! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Thank you for the nice and fast help with my issue!
Hey there, Thank you so much for your kind words! We’re glad we could help quickly and that your issue was resolved—your feedback really makes our day! If there’s ever anything else you need, just reach out. Best, Shop Circle Team
I have not yet had experience with this app - I just downloaded it, so I can not speak to that just yet, but the customer service upon my downloading it was quick and helpful when I had questions.
Hi there, Welcome to Sky Pilot! Thank you for the 5-star rating right out of the gate. We’re so glad we could be there to answer your questions and provide a smooth start to your journey with us. We’re confident that as you dive deeper into the app, you’ll find it just as helpful for your business as the support team! If you run into any more questions while setting up your products, please don't hesitate to reach back out—we're here to help you every step of the way. Happy launching! Best, Shop Circle Team
I have been using the free version of this app for a few months. It's quite easy to set up and does exactly what I was looking for. Recently, our customers let us know that they couldn't download our files on their Android phones, as the "download" button was not visible. I couldn't solve the problem myself, so I contacted support and they responded within a few minutes and solved the problem right away. I am very thankful for their help, despite me using the free version. Would recommend if you are a small business and looking to share files with customers!
Hey there, Thank you so much for sharing your experience! We’re thrilled to hear the app has been easy to set up and working well for you. It’s great to know our support was able to quickly fix the Android download issue—helping you succeed is always our priority, no matter the plan you’re on. Your recommendation means a lot! If there’s ever anything else you need, just reach out. Best, Shop Circle Team
A really great product for my digital download freebie for website on Shopify. I had a small issue with my email confirmations and Nitesh from the Merchant Success team was able to help instantly. Very happy with this service & highly recommend. Thanks!
Hey there, Thank you so much for your kind words! We’re so glad Nitesh could help sort out your email confirmations quickly. It’s awesome to hear that the app is working well for your digital downloads and that you’re happy with the service. Your recommendation really means a lot! If there’s ever anything else you need, just give us a shout. Best, Shop Circle Team
Hey there, Thank you so much for the 5-star rating! We really appreciate your support—it means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
They have been very helpful with our request and has responded within 24 hrs. Thank you so much for your help!
Hey there, Thank you so much for your kind words! We’re thrilled to hear our team was able to help promptly and that you had a positive experience—your feedback means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Its a great App! We use it for a long time. Its easy to understand, easy to use and gives us a lot of value in our shop. The support is fast and they find solutions. We can definitely recommend it!
Hey there, Thank you so much for your kind words! We’re thrilled to hear you’ve been using Sky Pilot for a long time and that it’s been easy to use and valuable for your shop. It’s great to know our support has been fast and helpful—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
Sky Pilot is a great app. I could not run my digital shop without it. Customer service is also amazing. Highly recommend.
Hey there, Thank you so much for your kind words! We’re thrilled to hear Sky Pilot has been such an important part of running your digital shop and that our customer service has been amazing—your recommendation means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team
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