Sky Pilot ‑ Digital Downloads
Sell and deliver digital products and streaming instantly.
Rating
4.8
feedback
334
chart
#2,875
All reviews
July 10, 2024
nice app, support staff Nitesh was helpful
Hi there, Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well! Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us. Best wishes!
June 25, 2024
Sehr übersichtliche und verständliche App. Genau das richtige für mich und den Verkauf von digitalen Dateien. Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!
Hey, Thank you for your review! We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully! Your satisfaction is our top priority! If you have additional questions, please do not hesitate to contact us again! Regards!
June 2, 2024
Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there, Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it! In case you need help with anything else, do not hesitate to reach out at any point! All the best!
June 2, 2024
Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.
Hi there, We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him! Thank you for your feedback and the 5-star rating! All the best!
May 30, 2024
Easy to setup. i really love it!
Hi! We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up. We greatly appreciate your 5-star rating and your wonderful review! Don't hesitate to reach out if you have any suggestions or need any assistance in the future! Thanks again for the love! All the best!
Nov. 21, 2024
Easy to upload books and see sales if you have any. They are very helpful and support is always on point and quick. I really like this software. I would not use any other!
Hi there, We're so thrilled to hear that you've found our app easy to use, especially with uploading books and tracking sales. Your positive experience means a lot to us! We appreciate your support and remember, if there's anything we can do to assist you further, please don't hesitate to get in touch! Warm regards!
May 16, 2024
"Nitesh has been incredibly helpful and responsive throughout my experience. His attention to detail and willingness to go above and beyond made my journey with the app seamless and enjoyable. I highly appreciate his dedication and professionalism. I would definitely recommend Nitesh to anyone seeking top-notch assistance. Thank you, Nitesh, for your outstanding support!"
Thank you so much for your fantastic review! We're thrilled to hear that you've had a seamless and enjoyable experience using the Sky Pilot ‑ Digital Downloads app. Your kind words about Nitesh’s dedication, professionalism, responsiveness, and attention to detail truly made our day. We consistently strive to provide top-notch assistance and go above and beyond to ensure the satisfaction of our users. We will definitely share your praises with Nitesh, who will be so very pleased to hear this. Your recommendation is greatly appreciated, and we want to assure you that we will continue to provide exceptional support moving forward. Thank you again for taking the time to share your positive experience with our app and team! We deem your feedback incredibly vital and look forward to continue serving you. Best Wishes, The Shop Circle Team
May 15, 2024
Sensacional esse App. superou minhas expectativas e em breve estarei fazendo um upgrade para usar mais funcionalidades. Muito obrigado a toda equipe.
Hi there!, Thank you for taking the time to leave us a review! Your positive feedback is truly an inspiration to our entire team and makes us work even harder! Should you need any other assistance in the future, do not hesitate to reach out! Thanks again and all the best!
May 6, 2024
Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.
Hi there! Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile! Should you need anything else, do not hesitate to reach out at any point! Thank you!
May 1, 2024
i explained my problem to the support (Saro A) and within minutes she helped and solved my issue!
Hi there, We're so pleased to hear that you had a positive experience with our support team and that Saro A. was able to assist you promptly. Our team is always ready to help solve your concerns and improve your experience with our Sky Pilot - Digital Downloads app. Your feedback is vital as it helps us make we're hitting the mark and it's always a joy to hear when we are. Thank you for leaving such a wonderful review and the five-star rating. Best Wishes, The Shop Circle Team
April 30, 2024
Easy to integrate and upgrade from the basic digital download app. Includes good QoL features such as order history and customer download links. Good customer service, has helped me iron out small graphical issues quickly.
Hi there, We're extremely delighted to hear such positive feedback about Sky Pilot - Digital Downloads. We sincerely appreciate your acknowledgment of how easy our app is to integrate, upgrade and its quality of life features like order history and customer download links. Also, knowing that our customer service team was able to assist you quickly with graphical issues brings a smile to our faces. It's the kind of experience we endeavor to provide every day. We'd love to keep providing great service to awesome customers like you, and we appreciate the time you took to share this fantastic feedback. Remember, your feedback guides us, it helps us understand what we're doing right and make your experience even better. Kind regards, The Shop Circle team
April 29, 2024
These guys are fantastic, don't look any further! Great service!
Hello, We're thrilled to hear your high praise! At Shop Circle, we always strive to offer world-class service to our valuable users like you. It's incredibly uplifting to know that our efforts are appreciated and recognized. Your wholehearted endorsement means a lot to us. Thank you for choosing Sky Pilot ‑ Digital Downloads and for taking the time to share your positive experience. Your feedback is crucial as it inspires us to stay committed to providing the best service to our users. Best wishes, The Shop Circle Team
April 29, 2024
I had a great experience with customer support. Sanjay was very patient and kind when I was clueless- he was able to set up what I needed on my behalf.
Hello there, We're thrilled to hear about your wonderful experience with our customer support, and how Sanjay was able to assist you efficiently. We always strive to provide the best assistance and we’re glad to know it reflected in your experience. Your kind words mean a lot to Sanjay and the entire team. It's always rewarding to hear that our efforts are positively impacting our users. Furthermore, it's great to see that the set-up process was resolved to your satisfaction. We appreciate the time you took to share this 5-star review. Such feedback continually motivates us to deliver superior service. Please don't hesitate to reach out if you need any further assistance. We're here to help! Best wishes from the Shop Circle team.
April 26, 2024
Very helpful team! quick response
Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us. Warm Regards, The Shop Circle Team
April 25, 2024
Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there, We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier. Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan. Thank you again for taking the time to leave us a 5-star review. We truly appreciate it! Best wishes, The Shop Circle team
April 17, 2024
April 16, 2024
We switched from a custom app we had made a few years ago to Sky Pilot and are very happy. The transition has been painless thanks to the amazing customer service. Questions are always answered on the same day, often within minutes. Anything that was beyond our technological knowledge was done by the Sky Pilot developers themselves at no extra charge. Truly amazing. Reasons we switched to Sky Pilot: needed something that would automatically update better interface easier access to links cost competitive more options
Hello! Wow, your feedback has really brightened our day. We're thrilled to hear you had such a smooth transition to Sky Pilot and that you appreciate our customer service - we always aim to respond as quickly and efficiently as possible. We're also extremely pleased to hear that Sky Pilot has met the needs you were seeking - automatic updates, improved interface, easier access to links, competitive cost, and an overall increase in options. We made a promise of making our app user friendly and we’re glad that we've managed to fulfill that for you. Your positive feedback inspires us to continue working hard to ensure the quality service that you - and all our valued clients - deserve. Your review just made our day even brighter! Stay tuned for more updates. Remember, our team is always here ready to help. Thanks for choosing Sky Pilot. Best wishes, The Shop Circle team.
March 28, 2024
We migrated from the digital downloads app and have had a great experience.
Thank you for your wonderful review! We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track. If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better. Thanks once again for the 5-star rating. We appreciate your support! Best Regards, The Shop Circle Team