All reviews

Rating Breakdown

  • 5
    96% (2,541 ratings)
  • 4
    3% (77 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (10 ratings)
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3 / 5 Share

April 24, 2025

Beware if using google shopping! Using this app will change all your image file URL's and reset the learning in all your campaigns causing roas to tank. Not clear enough warnings.

Using app

4 days

Total reviews

7

Average rating

4.6

Developer Reply

We have included multiple warnings that URLs may change during image optimization if filename optimization is enabled. The first warning appears in our Setup Wizard, and the second is in our FAQ. You can completely disable automatic optimization either in the Setup Wizard or later through the app settings, even if you initially chose to optimize the filenames. If filename optimization is turned off, filenames remain unchanged, and URLs stay exactly the same. I’ve also sent you an email, would you mind replying there?

3 / 5 Share

Nov. 26, 2023

Great concept but missed the usability train. Lots of opportunity to improve and automate redundant tasks.

Using app

2 months

Total reviews

5

Average rating

4.6

Developer Reply

Hi, I messaged you on WhatsApp. Would love to know what automation you are looking for. Can you message me back there ?

3 / 5 Share

June 25, 2023

I have tried to message you yet every time it says away. you dont put times on there and i cant just sit at my laptop and wait for someone to show up. we chose the 19.99/mos yet can't get support. my shop speed score is all the way down to the 30s now. and we need help. i am not sure what this app has helped us with.

Using app

12 days

Total reviews

2

Average rating

2.5

Developer Reply

Sorry for the inconvenience caused. At the summer time we cover the hours from 7 AM to 1 AM UTC. During the remaining hours we get on average 2 tickets while during others we get on average 48 so we try to cover the hours where we get the most tickets. For speed - I sent you a message and we can help you improve It. If you responded to us on email, we would help you identify the issues and offer solutions. Looking forward to hearing from you!

3 / 5 Share

Nov. 21, 2022

Not very easy to use and I wasn't able to get a support person. And I kind of expect some results quickly especially since I am paying you money I don't have.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Hi, Sorry for not being able to catch our support person. One of our team members has the seasonal flu. Once I saw your message, I replied asap on customer support chat. If you log-in back to our app, I can help you with every question you have and help improve the store speed. ~ Julia

3 / 5 Share

May 16, 2020

Just tried it. Desktop: Page load is like on Amazon.com = 1sec in general. I give 4**** as just starting. But App Interface is fantastic! :) Mobile: is slow --- like 2-3 secs load page + blurry images

Store

Kinsea

Using app

44 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hey, Thanks for the review! We checked your store and It's fast! I checked your mobile store and the images do not seem blurry. If you responded to our message through email or customer support chat, we could help you improve the speed even more and help you with blurry images. Our app does not reduce image quality, so the issue is somewhere else.