Smart Wishlist
Accelerate user retention, sales with fast & scalable wishlist
Rating
4.3
feedback
145
chart
#8,872
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Dec. 10, 2024
Faced installation issues. Its been over 2 days since we raised the ticket, there is no response at all. Edited - the response came after 3 days with multiple follow ups and no response.
It has been more than 30 hours since the issue related to wishlist on your store was resolved. We had sent you a response confirming this at 7PM IST on Dec 5. You can view the ticket and its resolution on the portal: https://webmarked.freshdesk.com/a/tickets/2591
June 22, 2024
Jan. 13, 2024
Great and easy app to use. Struggled to set it up on my own since I have a special theme and the support team fixed it immediately after I reached out. I think its a great app and super affordable. it has all the featured that other apps charge u over $30 monthly for and this app is just $5. luv it
Dec. 6, 2023
10 jours que j'ai envoyé un ticket car l'application ne fonctionne pas... 0 réponse en 10 jours. Merci, je désinstalle.
Apologies for the inconvenience. But your ticket was misclassified as spam, as it was similar to several spam tickets received lately. We recommend that all communication should be made in English. Anyway, we are going to respond to the ticket separately with resolution.
Nov. 21, 2023
I recently integrated the Smart Wishlist app into my Shopify store and found its functionality quite impressive. The features are robust and add value to the user experience. However, I've encountered a persistent issue regarding customizing the padding of the Wishlist button within the app. Unfortunately, despite my repeated attempts to resolve this, the response time from the support team, particularly from Roy, has been slower than expected. Regrettably, it has been over 3 weeks now, and the problem remains unresolved, which is impacting the functionality I aim to offer on my store. While the app itself is good, the delayed resolution of this issue has been disappointing. I hope the support team can expedite their response and address this matter promptly.
We had sent you an email on 3 days ago (November 19) and are awaiting your reply since then. Kindly check your Gmail inbox. This change is a minor one and we can easily implement it once you provide us with further information as requested in the email.
April 3, 2023
Almost the only wishlist app compatible with my website. Convenient and fast. As an improvement, maybe something like a popup can be opened to see the wishlist. Thus, users do not have to navigate between pages.
March 20, 2023
Great app, best support team ! Made customization for us, A+++! Nice price and good functionality! Thank you
May 19, 2022
Although it works, their customer service seldom answers my email. If you need to make a custom wishlist page, it may be hard to find someone to answer your questions or fix your problems.
Thank You for your Review. As per our records, you had raised tickets #1818 (we responsed within 5 hours) and #1831 (we responsed within 32 hours). Please let us know if you need any other assistance.
March 10, 2022
The app doesn't work. I opened a ticket 3 days ago, no response. Definitely not to be installed, customer support does not exist. Totally bad experience.
Feb. 12, 2022
Great app, does exactly as described and without the headache! Thank you so much!!!! So helpful and fast setup, very easy to manage the settings too.
Jan. 17, 2022
Good service and easy to use. Quick to respond and help with any specific issues. Would recommend for ecom stores
Jan. 13, 2022
This wishlist app is great, easy to use and I love that you can share it without needing an account. Customer service is also great and very helpful!
Jan. 10, 2022
This app has very nice documentation that is I could customize my own wishlist page. If there is a frontend developer in your organization, this is the best choice for the wishlist. Also, app developer helped a lot with the customization issue.
Sept. 22, 2021
Great experience so far. Roy and team very responsive and helpful in helping to configure the wishlist for our store https://www.faerly.ie/ I'm very happy so far and love that users don't need to log in to use this feature.
Sept. 21, 2021
The app did not integrate and no one is replying to the email or tickets. The app did not integrate and no one is replying to the email or tickets.
June 28, 2021
I do not know what is going on with this app. I contacted them before they used to reply. but now it's been more than a week, they never reply to email or tickets! I do not know actually to delete the app or keep it. I will give them one more week as a chance to reply back.
April 19, 2021
UPDATE: I have just learnt that they do not offer a feature that I believe is basic on all wishlist applications. The ability to see how many other people have added that product to their wishlist (to show popularity). I wanted to write a review and show my appreciation for these guys. I have a custom coded website where products tagged with 'Coming Soon' don't have a buy now button. I soon found out (after a few sales and head scratching) that people could still add them 'coming soon' products to a wishlist and purchase it from there. Roy was amazing when I expressed my concern and went above and beyond to fix my problem. He fixed my issue within 24 hours and now I can sit back without worry of selling products that aren't actually in stock yet :) Thanks guys! I wish you all the best for your future!
March 26, 2021
The Wishlist App works as intended. quick and easy to use. Will install on other stores as well. 5 Stars
March 24, 2021
This is a great app that has all of the features we needed. It allows you to customize the URL of your wishlist page, no developer branding visible, allows you to customize the link and language for where users can login to save their wishlist, guest users can create a wishlist and all language is customizable. Their support was quick in helping us fix one CSS issue. The price is great and they don't rip you off based on how many people use it. Thank you for a solid app at a good price!
Feb. 24, 2021
We needed the ability to add a simple wishlist to our new site Puzzle Peak (https://www.PuzzlePeak.com). Smart Wishlist was very easy to install and configure and customers have really responded with creating and using their wishlists because a login account is not needed. An account is only needed if a customer wants the ability to edit and view their wishlist from multiple devices and/or browsers. We are still on the 60 day free trial, but will gladly pay the $4.99 per month fee. As a small business, any time you can find a quality app for free or for a small fee, it deserves a big thank you. So, THANK YOU!