SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service

Developer

Rating

4.8

feedback

380

Reviews

chart

#134

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    21%
  • Less than a month
    27%
  • Less than a year
    18%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of setup, intuitive interface, and ability to answer customer questions effectively. Many users appreciate the time-saving aspect of the app and its capability to handle customer inquiries with accuracy. Some users also mention the app's learning capabilities and its potential to improve over time with usage. However, there are a few negative points highlighted in the reviews, such as issues with pricing being perceived as high for some users, occasional inaccuracies in product information, and concerns about the refund policy.

Highlights

Ease of setup and intuitive interface
Effective customer question handling
Time-saving features
Learning capabilities and potential for improvement
Pricing concerns and refund policy issues

Rating Breakdown

  • 5
    82% (310 ratings)
  • 4
    12% (47 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 82% (311)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Store

EYKÄR

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

March 15, 2026

a decent bot service, hopefully they can get better voices or the auto cut when interrupting the bot in a voice call, or not lying about lower priced products that doesn't exist on the store to fulfil the 'free shipping' margin

Store

Shinra

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

March 10, 2026

Intuitive and easy, simple installation. This product knows my business as well as I do immediately.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Easy to setup with flexibility, able to answer customers' questions with sales perspective.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2026

Using app

16 minutes

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more