SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

SmartBot - AI-Powered Customer Support Solution for Shopify

Developer

Rating

4.7

feedback

344

Reviews

chart

#147

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    21%
  • Less than a month
    26%
  • Less than a year
    19%
  • More than a year
    1%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, effectiveness in providing customer insights, and time-saving features. Users appreciate the app's ability to handle common customer questions and reduce the workload on customer service teams. The SmartBot feature is highlighted as a valuable tool for improving customer experience and increasing sales. However, there are a few concerns raised by some users regarding pricing, limited customization options, and occasional inaccuracies in responses. Overall, the app seems to be a valuable addition for Shopify store owners looking to automate customer support and enhance user interactions.

Highlights

Ease of use and time-saving features
Effectiveness in providing customer insights
Value for money and sales improvement
Concerns about pricing and customization options
Occasional inaccuracies in responses

Rating Breakdown

  • 5
    81% (279 ratings)
  • 4
    12% (43 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 84% (287)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 13, 2025

Einfach zu bedienen und lernt sehr schnell.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Smartest bot I've tested

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Väldigt bra, behöver tränas, men funkar utmärkt.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Tolle App.

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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