SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
344
chart
#147
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
21%
-
Less than a month
26%
-
Less than a year
19%
-
More than a year
1%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, effectiveness in providing customer insights, and time-saving features. Users appreciate the app's ability to handle common customer questions and reduce the workload on customer service teams. The SmartBot feature is highlighted as a valuable tool for improving customer experience and increasing sales. However, there are a few concerns raised by some users regarding pricing, limited customization options, and occasional inaccuracies in responses. Overall, the app seems to be a valuable addition for Shopify store owners looking to automate customer support and enhance user interactions.
Highlights
All reviews
Dec. 12, 2025
We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.
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