SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

SmartBot - AI-Powered Customer Support Solution for Shopify

Developer

Rating

4.7

feedback

338

Reviews

chart

#83

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    21%
  • Less than a month
    35%
  • Less than a year
    44%
  • More than a year
    1%

Reviews Summary

The SmartBot app has received overwhelmingly positive reviews from users. Customers praise its ability to recommend products, provide details on the ordering process, and offer support in a fast and efficient manner. The chatbot is described as smart, fast, and easy to set up, with good customization possibilities. Users appreciate its capability to redirect chats to purchasing, its interactive and automated assistance, and its effectiveness in generating sales. However, some users have mentioned issues with the app recommending sold-out products despite training it not to do so. Overall, the app is highly recommended for its AI capabilities and customer service benefits.

Highlights

Positive reviews highlighting the app's ability to recommend products, provide details on ordering, and offer efficient support.
Positive feedback on the app's smart and fast functionality, ease of setup, and customization possibilities.
Positive comments on the app's effectiveness in generating sales, redirecting chats to purchasing, and providing interactive and automated assistance.
Concerns raised by some users about the app recommending sold-out products despite training, and suggestions for improvements such as more control over product recommendations and customization options.
Overall, high recommendation for the app's AI capabilities, customer service benefits, and potential for improving sales and customer experience.

Rating Breakdown

  • 5
    106% (357 ratings)
  • 4
    14% (49 ratings)
  • 3
    4% (14 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2025

It is the perfect assistance than any other human, much better than live agents. It is clean, organized, effective and promptly response, works perfectly to bring good customer service assistance and answer variety of product inquiries, even good at giving recommendations about what kind of product fits better for the occasion, moment, day, etc.it also gives information about prices and top products that match better for the customer, creates answers that saves your day in seconds, save the customer time about getting the best product and answers, and we are happy to bring quality customer service.

Using app

--

Total reviews

14

Average rating

4.7

5 / 5 Share

May 12, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

Amazing!

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Fácil de integrar, reconocimiento rápido y efectivo de los productos de la web.

Using app

34 minutes

Total reviews

1

Average rating

5.0

All reviews

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