SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service

Developer

Rating

4.7

feedback

359

Reviews

chart

#150

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    32%
  • Less than a day
    21%
  • Less than a month
    26%
  • Less than a year
    18%
  • More than a year
    1%

Reviews Summary

The reviews for the SmartBot Shopify App are overwhelmingly positive, with users praising its ease of use, quick learning capabilities, and ability to save time by handling customer inquiries efficiently. Many users appreciate the accuracy of the AI responses and the reduction in customer service workload. However, some users have reported issues with the app's pricing, occasional glitches in saving settings, and limitations in product recommendations. Overall, the SmartBot app is highly recommended for its effectiveness in improving customer engagement and streamlining customer support processes.

Highlights

Ease of use and quick learning capabilities
Efficiency in handling customer inquiries
Accuracy of AI responses
Issues with pricing and occasional glitches
Limitations in product recommendations

Rating Breakdown

  • 5
    81% (289 ratings)
  • 4
    13% (46 ratings)
  • 3
    3% (10 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 83% (295)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2026

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

AWESOME

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

fantastic

Using app

About 20 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 25, 2025

Once installed, ask the bot questions about your products to identify holes in knowledge. It is quite a quick process and helps the bot learn and for us to leanr how a customer may use the bot. Really good so far.....and fun!

Using app

21 minutes

Total reviews

2

Average rating

5.0

All reviews

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