SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.8
feedback
412
chart
#87
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
17%
-
Less than a month
27%
-
Less than a year
35%
-
More than a year
0%
Reviews Summary
The SmartBot app has received overwhelmingly positive reviews from users. Customers praise its ability to recommend products, provide details on the ordering process, and offer support in a fast and efficient manner. The chatbot is described as smart, fast, and easy to set up, with good customization possibilities. Users appreciate its capability to redirect chats to purchasing, its interactive and automated assistance, and its effectiveness in generating sales. However, some users have mentioned issues with the app recommending sold-out products despite training it not to do so. Overall, the app is highly recommended for its AI capabilities and customer service benefits.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 25, 2025
We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses. The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased. What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach. If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!
April 25, 2025
April 24, 2025
I feel that the learning time was very short and the bot seems to work quickly and accuratly with little training.
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