SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
338
chart
#156
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
21%
-
Less than a month
26%
-
Less than a year
20%
-
More than a year
1%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, effectiveness in providing customer insights, and time-saving features. Users appreciate the app's ability to handle common customer questions and reduce the workload on customer service teams. The SmartBot feature is highlighted as a valuable tool for improving customer experience and increasing sales. However, there are a few concerns raised by some users regarding pricing, limited customization options, and occasional inaccuracies in responses. Overall, the app seems to be a valuable addition for Shopify store owners looking to automate customer support and enhance user interactions.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
I just installed it but i wasn't expecting it to go live right away before i did testing. that's was disappointing, but i will let you know later if it works ok.
Dec. 3, 2025
so far the chat feature is great ai learning clean and helpful for customer inquiries
Hi Zen Bloks,Just to confirm, whenever you make changes in the settings, please click the “Save” button at the top right corner to make sure everything is successfully updated. If the page isn’t saved, it may revert back to the default wording. If you notice the issue again even after saving, please let me know — I’ll be happy to take a closer look for you.
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