SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
338
chart
#83
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
26%
-
Less than a day
21%
-
Less than a month
35%
-
Less than a year
44%
-
More than a year
1%
Reviews Summary
The SmartBot app has received overwhelmingly positive reviews from users. Customers praise its ability to recommend products, provide details on the ordering process, and offer support in a fast and efficient manner. The chatbot is described as smart, fast, and easy to set up, with good customization possibilities. Users appreciate its capability to redirect chats to purchasing, its interactive and automated assistance, and its effectiveness in generating sales. However, some users have mentioned issues with the app recommending sold-out products despite training it not to do so. Overall, the app is highly recommended for its AI capabilities and customer service benefits.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
It is the perfect assistance than any other human, much better than live agents. It is clean, organized, effective and promptly response, works perfectly to bring good customer service assistance and answer variety of product inquiries, even good at giving recommendations about what kind of product fits better for the occasion, moment, day, etc.it also gives information about prices and top products that match better for the customer, creates answers that saves your day in seconds, save the customer time about getting the best product and answers, and we are happy to bring quality customer service.
May 9, 2025
Fácil de integrar, reconocimiento rápido y efectivo de los productos de la web.
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