SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
347
chart
#150
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
33%
-
Less than a day
21%
-
Less than a month
26%
-
Less than a year
19%
-
More than a year
1%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its ease of use, quick learning capabilities, and effectiveness in responding to customer inquiries. Many users appreciate the time-saving aspect of the app and how it helps reduce the workload for customer service teams. However, there are some concerns raised about pricing, limited control over the AI bot, and issues with accuracy in responses. Overall, the app seems to be a valuable addition to Shopify stores for improving customer service and efficiency, with room for improvement in certain areas like customization and support responsiveness.
Highlights
Review RSS Feed
All reviews
Dec. 25, 2025
Once installed, ask the bot questions about your products to identify holes in knowledge. It is quite a quick process and helps the bot learn and for us to leanr how a customer may use the bot. Really good so far.....and fun!
Dec. 22, 2025
Dec. 17, 2025
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