SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
339
chart
#143
All reviews
Review RSS Feed
June 22, 2025
I've installed and uninstalled many bot apps, SMARTBOT is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier.
Thank you so much for your kind words, Banded Bracelets! We’re thrilled you find SMARTBOT easy to use. Your feedback truly brightens our day! 🌟
Aug. 16, 2024
just installed and looks impressive!
Thank you so much for your kind words, Steel Time! We’re thrilled you find it impressive. Your feedback truly makes our day!
Aug. 8, 2024
This bot is probably the most intuitive, helpful virtual assistant we have ever used (and we've tried many!). Not only does it intuitively learn from your site, it uses conditional logic to answer more generic but specialised questions the way a specialist would which is exactly what we are needing for our specialised products. Very very impressed and are now busy onboarding this bot onto our second website. We are especially eager to see how it integrates into our social media. We run nationwide social media ads and literally have hundreds of post comments and messages daily, so if this app does what it's done on our website for our social media - it will hands down be the game-changer we need to get ahead of our competitors. It has literally saved us so much time responding to questions; both professionally and instantly. Highly, highly impressed!
Hi Quick Grow International, thank you for your positive feedback! We appreciate your support and are excited to see how our bot helps your social media. Your insights are invaluable to us.
July 29, 2024
I love this feature for my shop as it enables customers to interact in real-time, get relevant information and add a creative way to engage.
Using app
4 days
Total reviews
4
Average rating
5.0
Hi Sentient Beauty Fashions, thank you for your positive feedback! We appreciate your support and are glad our feature enhances customer engagement. Your insights are invaluable to us.
July 22, 2024
smart and easy to use
Thank you so much for your kind words, SPARK! We’re thrilled you find it smart and easy to use. Your feedback truly inspires us! 😊
July 21, 2024
We are happy with the responses till now. Now we are going to make it live. thanks
Hi Carports and Outdoors Aus, thank you for your positive feedback! We appreciate your support and are glad you’re satisfied. Best of luck with going live!
July 13, 2024
We are surprised at it ability to learn..
Shop Rangeet, we appreciate your feedback! 🙏 We're glad our AI's learning ability has surprised you.
March 24, 2024
Best AI chatbot in the shopify market.
Hi Newretro, we really appreciate your praise! It's great to hear you think we're the best in the market. 😊
March 7, 2025
eenvoudig te implementeren en werkt direct bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af
Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟
Jan. 26, 2024
This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.
Hi AfriCan Immigration & Education, Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀 If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡
Dec. 4, 2023
Great APP. Good for me.
Thank you for your kind words, Jakemy Store! 🤩 Nice to hear you're finding the app great and useful!
Sept. 20, 2023
I'm excited to try out SmartBot! I've been looking for a chatbot that can help me automate my customer support and improve my customer experience. I'm particularly interested in the personalized product recommendations feature, which I think could be a great way to increase my sales. I'll be sure to update my review once I've had a chance to use SmartBot for a while.
Hi Sex Dolls Singapore,Thank you for the 5-star rating! 🌟
Sept. 4, 2023
Smartbot answers questions better than I do. It can serve my customers 24/7, and I can judge customer intentions by the labels generated by ai intelligence.
Store
My Store
Using app
21 minutes
Thank you so much for your kind words, My Store! We’re thrilled to hear SmartBot is helping you serve customers better. Your feedback means the world to us.