All reviews

Rating Breakdown

  • 5
    82% (301 ratings)
  • 4
    13% (46 ratings)
  • 3
    3% (10 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 83% (306)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2024

Top app

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey HDKTOOLS,Your feedback is like a sunshine on a cloudy day! ☀️

5 / 5 Share

Aug. 26, 2024

I love smartbot it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended smartbot to any business who want someone answer any questions for them either they are available or not .

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Roseflawlessbeauty, thank you for your positive feedback! We’re glad Smartbot is meeting your needs. Your recommendations are greatly appreciated.

5 / 5 Share

Aug. 26, 2024

This is the best app I’ve ever used. The AI Chatbot has been a game-changer for us at Electrr.com. As we’re in development, it efficiently handles a multitude of questions, providing accurate answers and streamlining our process. Its advanced features and seamless integration make it an invaluable tool. Highly recommended for any business needing robust customer support automation.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Electrr.com, thanks for the fantastic review! We’re over the moon our chatbot is making things easier for you. Your feedback is like a high-five for our team! 🙌

5 / 5 Share

Aug. 25, 2024

I love it very much! It has saved me tons of time. Keep up the good work:-) Thanks! Myriam

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Hey Myriam, thanks for the fantastic review! We’re so happy our service is a time-saver for you. Your feedback is like a little sunshine for our team! ☀️

5 / 5 Share

Sept. 4, 2024

Thanks for support

Using app

12 days

Total reviews

6

Average rating

4.3

Developer Reply

Dear SupRelax, As mentioned in my previous email, we have agreed to process your refund request. However, please note that your payment was made through the Shopify platform. Shopify has a fixed settlement period, and we have not yet received your subscription funds. Once we receive the settlement from Shopify, we will issue your refund. Regarding your comment about not receiving a refund, we find it difficult to accept as it does not accurately reflect our communication and intentions.

5 / 5 Share

June 22, 2025

I've installed and uninstalled many bot apps, SMARTBOT is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Banded Bracelets! We’re thrilled you find SMARTBOT easy to use. Your feedback truly brightens our day! 🌟

5 / 5 Share

Aug. 17, 2024

Deze visuele AI chatbot zou ik iedereen aanraden. Hij voert bijzonder vaardige sociale naadloze gesprekken en stelt klanten op hun gemak. Je kan de bot zeer gemakkelijk personaliseren en ik ben erg onder de indruk van de krachtige AI-functie van de chatbot. Ik raad deze app aan iedereen aan die hun klanten een geweldige ervaring gunnen op hun website.

Store

Galore

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Galore, thank you for your positive review! We appreciate your support and are delighted our chatbot meets your needs. Your insights are invaluable to us.

5 / 5 Share

Aug. 16, 2024

just installed and looks impressive!

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Steel Time! We’re thrilled you find it impressive. Your feedback truly makes our day!

5 / 5 Share

Aug. 8, 2024

This bot is probably the most intuitive, helpful virtual assistant we have ever used (and we've tried many!). Not only does it intuitively learn from your site, it uses conditional logic to answer more generic but specialised questions the way a specialist would which is exactly what we are needing for our specialised products. Very very impressed and are now busy onboarding this bot onto our second website. We are especially eager to see how it integrates into our social media. We run nationwide social media ads and literally have hundreds of post comments and messages daily, so if this app does what it's done on our website for our social media - it will hands down be the game-changer we need to get ahead of our competitors. It has literally saved us so much time responding to questions; both professionally and instantly. Highly, highly impressed!

Using app

4 months

Total reviews

10

Average rating

4.8

Developer Reply

Hi Quick Grow International, thank you for your positive feedback! We appreciate your support and are excited to see how our bot helps your social media. Your insights are invaluable to us.

5 / 5 Share

Aug. 4, 2024

Store

Empreus

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Empreus,Thank you for the 5-star rating! 🌟

5 / 5 Share

July 29, 2024

I love this feature for my shop as it enables customers to interact in real-time, get relevant information and add a creative way to engage.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Sentient Beauty Fashions, thank you for your positive feedback! We appreciate your support and are glad our feature enhances customer engagement. Your insights are invaluable to us.

5 / 5 Share

July 22, 2024

smart and easy to use

Store

SPARK

Using app

11 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for your kind words, SPARK! We’re thrilled you find it smart and easy to use. Your feedback truly inspires us! 😊

5 / 5 Share

July 21, 2024

We are happy with the responses till now. Now we are going to make it live. thanks

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Carports and Outdoors Aus, thank you for your positive feedback! We appreciate your support and are glad you’re satisfied. Best of luck with going live!

5 / 5 Share

July 13, 2024

We are surprised at it ability to learn..

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Shop Rangeet, we appreciate your feedback! 🙏 We're glad our AI's learning ability has surprised you.

5 / 5 Share

March 24, 2024

Best AI chatbot in the shopify market.

Using app

12 days

Total reviews

5

Average rating

3.6

Developer Reply

Hi Newretro, we really appreciate your praise! It's great to hear you think we're the best in the market. 😊

5 / 5 Share

March 7, 2025

eenvoudig te implementeren en werkt direct bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟

5 / 5 Share

Jan. 26, 2024

This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi AfriCan Immigration & Education, Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀 If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡

5 / 5 Share

Dec. 4, 2023

Great APP. Good for me.

Using app

About 19 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words, Jakemy Store! 🤩 Nice to hear you're finding the app great and useful!

5 / 5 Share

Sept. 20, 2023

I'm excited to try out SmartBot! I've been looking for a chatbot that can help me automate my customer support and improve my customer experience. I'm particularly interested in the personalized product recommendations feature, which I think could be a great way to increase my sales. I'll be sure to update my review once I've had a chance to use SmartBot for a while.

Using app

2 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi Sex Dolls Singapore,Thank you for the 5-star rating! 🌟

5 / 5 Share

Sept. 4, 2023

Smartbot answers questions better than I do. It can serve my customers 24/7, and I can judge customer intentions by the labels generated by ai intelligence.

Store

My Store

Using app

21 minutes

Developer Reply

Thank you so much for your kind words, My Store! We’re thrilled to hear SmartBot is helping you serve customers better. Your feedback means the world to us.