SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
338
chart
#156
All reviews
Review RSS Feed
Dec. 10, 2024
adds a lot of value to your page.
Dear Maba India, Thank you for your kind words! 🌟 We're thrilled our app adds value to your page. Your support means a lot! 😊
Dec. 9, 2024
Hey UltraLaser™,Thank you for your feedback and support. We truly appreciate it.
Nov. 27, 2024
Great help with customer service only issue was it can be annoying and too in the way
Dear ARI VINTAGE, Thank you for your positive feedback! We’re glad our chatbot assists with customer service. We’ll definitely consider your thoughts for improvement! 😊
Nov. 25, 2024
Erst kurz im Einsatz und Bot lernt noch - aber macht seinen Job ganz gut bisher.
Soundmaster-Online, we appreciate your review! It’s great to know the bot is learning and performing its job effectively. We're here to support you! 😊
Nov. 21, 2024
Its learning quickly. Very promising!
Dear iShop El Salvador,Thank you for your encouraging feedback! 🌟 We're excited that you find our system promising. Your support inspires us to keep improving!
Nov. 9, 2024
Chatbot has tremendous features for communicating with customers and ensuring that customers find the information that they expect.
Your thoughts matter, Lacatang Shop! We’re delighted you appreciate our chatbot’s capabilities. Thank you for sharing; we’ll definitely take your feedback into account!
Oct. 29, 2024
very easy to setup and deploy. provides a great foundation, especially for someone with limited chatbot experience.
Dear XOTHRM, Thank you for your wonderful feedback! 🌟 We’re delighted you found our chatbot easy to set up. Your insights will be carefully considered for future improvements! 😊
Oct. 25, 2024
Excelente aplicación, esperando que algun dia tenga integracion con Whatsapp e Instagram a atraves de apis.
Dear KERATINA ORGÁNICA™,Thank you for your excellent feedback!We're thrilled you love the app. We’ll definitely consider your suggestion for WhatsApp and Instagram integration! 🌟
Oct. 17, 2024
its not perfect but it learns fast
Dear Wireless Place, Thank you for your feedback! 🌟 We're glad it learns quickly. Your support drives us to improve!
Oct. 14, 2024
Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.
Hello Veteran Command, We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊
Sept. 28, 2024
nickel
Hey SMART WAVE Products,Your feedback is like a sunshine on a cloudy day! ☀️
Sept. 27, 2024
Good app but learning can be better according to website changes
Hello Fetti, Thanks for your thoughtful review! 🎉 We’re committed to enhancing our app and appreciate your input. 😊
Sept. 6, 2024
Could use more free chats instead of that price but overall good so far
Using app
About 2 months
Total reviews
1
Average rating
4.0
Your insights are valuable, EUROLUX KITCHEN BATH FLOOR AND MORE! We appreciate your positive remarks and will carefully consider your suggestions for improvement. Thank you!
July 18, 2024
Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.
Dear Wombambino, Thank you for your feedback! 🌟 We’re glad you find our chatbot easy to maintain. We appreciate your insights and will take them into consideration! 😊
May 9, 2024
There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.
Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.
July 18, 2024
I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.
Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.
Jan. 20, 2024
Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.
Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.