All reviews

Rating Breakdown

  • 5
    81% (316 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 81% (315)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 17, 2024

its not perfect but it learns fast

Using app

About 23 hours

Total reviews

8

Average rating

4.5

Developer Reply

Dear Wireless Place, Thank you for your feedback! 🌟 We're glad it learns quickly. Your support drives us to improve!

4 / 5 Share

Oct. 14, 2024

Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Veteran Command, We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊

4 / 5 Share

Sept. 28, 2024

nickel

Using app

8 months

Total reviews

8

Average rating

4.8

Developer Reply

Hey SMART WAVE Products,Your feedback is like a sunshine on a cloudy day! ☀️

4 / 5 Share

Sept. 27, 2024

Good app but learning can be better according to website changes

Store

Fetti

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello Fetti, Thanks for your thoughtful review! 🎉 We’re committed to enhancing our app and appreciate your input. 😊

4 / 5 Share

July 18, 2024

Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.

Using app

10 days

Total reviews

3

Average rating

4.7

Developer Reply

Dear Wombambino, Thank you for your feedback! 🌟 We’re glad you find our chatbot easy to maintain. We appreciate your insights and will take them into consideration! 😊

4 / 5 Share

May 9, 2024

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.

4 / 5 Share

July 18, 2024

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.

4 / 5 Share

Jan. 20, 2024

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.

4 / 5 Share

Jan. 20, 2024

Initial experience is good. It's fast too much. Amazing !

Using app

About 10 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!