All reviews

Rating Breakdown

  • 5
    82% (301 ratings)
  • 4
    13% (46 ratings)
  • 3
    3% (10 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 83% (306)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2025

its amazing, you get a lot of customer insights

Store

STIER

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear STIER, thanks for sharing your experience! We appreciate your trust and will keep improving for you. 🚀

5 / 5 Share

Nov. 5, 2025

o melhor app do mundo, eu n sei descrever o quão é mt bom, voces merecem 6 estrelas, mas nao da pra por mais, pq é só 5 mt bom

Store

JustHaveFun Store

Using app

About 17 hours

Developer Reply

Olá JustHaveFun Store, muito obrigado pelo seu feedback incrível! 😊 Ficamos felizes que goste tanto do app, sua satisfação é nossa maior recompensa!

5 / 5 Share

Nov. 2, 2025

Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!

Store

Southern Charm Crape Myrtles, LLC

Using app

8 months

Developer Reply

Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!

5 / 5 Share

Oct. 30, 2025

I recently installed and started using the SmartBot software, and the experience has been excellent! First of all, the installation process was simple and straightforward, and the user interface is intuitive, allowing me to get started with almost no learning curve. What surprised me the most was its intelligence—it can quickly respond to different customer needs with high accuracy. Moreover, its functionality is very powerful; it not only handles automatic replies but also enhances customer engagement and boosts sales conversion rates.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Snowland Explorers, your kind words truly inspire us! 🙌 Glad SmartBot boosts engagement and sales for you. Thanks for trusting us!

5 / 5 Share

Oct. 28, 2025

Easy to setup, looks good so far, replies are relevant but needs a better understanding of all the products as it is currently not suggesting all the available options, I think it will improve over time with usage.

Store

Elcytec

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elcytec, thank you for your kind feedback! 😊 We appreciate your patience and will work hard to improve product understanding. Your support means a lot!

5 / 5 Share

Oct. 7, 2025

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Hosanna Revival,Thank you for choosing us.💖

5 / 5 Share

Sept. 18, 2025

We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.

Using app

12 months

Total reviews

4

Average rating

4.3

Developer Reply

Hi Gneiss Spice, thank you for your detailed feedback! 😊 We’re glad SmartBot saves you time and appreciate your training tips. Your support means a lot! 🌟

5 / 5 Share

Sept. 10, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi BrightinStar.US,We're thrilled with your feedback.😊

5 / 5 Share

Sept. 10, 2025

very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ciao Bella Luxury Hair, thanks for sharing your experience! 🙏 We value your trust and will keep improving to better serve you. ✨

5 / 5 Share

Aug. 20, 2025

Spart so viel Zeit.

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hallo pocketvna, vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns, dass SmartBot Ihnen so viel Zeit spart. Ihre Unterstützung bedeutet uns viel!

5 / 5 Share

Aug. 11, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi HYPERFUELS, Your satisfaction is our priority.😊

5 / 5 Share

July 19, 2025

SmartBot is an amazing add to our shopify store, lifting hours of work from customer service, product recommendations, and so on. A truly needed app for every Shopify store

Store

Mice&Co

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Mice&Co, we truly appreciate your kind words! 🙌 Happy SmartBot is a valuable addition to your store. Thanks for trusting us!

5 / 5 Share

July 14, 2025

incroyable

Store

AQUILA

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour AQUILA, merci pour votre retour incroyable ! Nous sommes ravis que vous soyez satisfait et restons à votre écoute.

5 / 5 Share

July 12, 2025

This app has been really good for my business. The SmartBot has been very informative and has helped to increase my sells.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

PhlebotomyChicBadges, your kind words truly inspire us! 🙌 Glad the app is informative and boosting your business. Thanks for trusting us!

5 / 5 Share

July 11, 2025

A SmartBot telepítése után gyakorlatilag nonstop ügyfélszolgálatunk lett, ami rengeteg időt és energiát spórolt meg nekünk. Intelligensen kezeli a gyakori kérdéseket, a rendelési infókat és még upsellezni is képes! A testreszabhatóság zseniális, a beállítás percek alatt ment, az ügyféltámogatás pedig profi és gyorsan reagál. Ha komolyan gondolod az automatizálást és a vásárlói élményt, akkor ez must have. Már az első héten érezhetően csökkent az e-mailes terhelés, és nőtt az elégedettség.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Kedves BaBo Kids Tools, nagyon köszönjük a részletes visszajelzést! Örülünk, hogy a SmartBot ennyi időt és energiát spórol meg nektek!

5 / 5 Share

July 8, 2025

This helps us so much in terms of reducing time spent writing manual emails to customers.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jstrangelove, thank you for your wonderful feedback! 😊 Glad we’re saving you time with manual emails. Your support means a lot!

5 / 5 Share

July 5, 2025

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello Happy Weekends Off,Thank you for your feedback and support. We truly appreciate it.👍

5 / 5 Share

July 4, 2025

great

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Vulpés Health, thank you for your great feedback! 😊 We appreciate your support and look forward to continuing to serve you!

5 / 5 Share

July 3, 2025

Store

Erlif

Using app

6 minutes

Total reviews

13

Average rating

5.0

Developer Reply

Hi Erlif,We're thrilled with your feedback.

5 / 5 Share

June 29, 2025

great app

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Golden Key Rent Car LLC, thank you for the great review! 😊 We’re happy you enjoy the app and appreciate your support!