SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
604
chart
#3,283
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
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Less than a month
13%
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Less than a year
51%
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More than a year
33%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Customers appreciate the quick responses, personalized assistance, and efficiency in resolving issues. The app is praised for its user-friendly interface, customizable templates, and automation features that help businesses enhance their email marketing strategies. Many users specifically mention the helpfulness of team members like Peter, Sourabh, Jesse, and Moe in guiding them through setup and providing ongoing support. However, there are a few negative reviews that mention concerns about unauthorized emails being sent and issues with pricing.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
Awesome app and an even more amazing team. Jesse is my rep and he is extremely helpful, always ready to assist and super friendly and easy to deal with. I look forward to building a long term relationship with this company. Thank you.
March 25, 2025
The customer service with this app is personal, professional and efficient. It is also very quick. I had some issues with setting my currency correctly for my region and the queries were dealt with promptly and efficiently.
Jan. 30, 2025
Amazing App. Peter and Sourabh helped me out a ton. love the simplicity of it.
Jan. 27, 2025
I've been using this app since I started on Shopify 4 years ago, I love it - great features, highly customisable & most importantly, amazing customer support. Great work guys
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