SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
594
chart
#2,537
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
12%
-
Less than a year
52%
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More than a year
33%
Reviews Summary
The reviews for the SmartrMail Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the quick responses, personalized assistance, and dedication of the support staff, particularly mentioning individuals like Jesse, Moe, Yasmine, and Peter for their outstanding help in setting up email campaigns, resolving issues, and providing guidance. The app itself is praised for being user-friendly, offering customizable templates, automation features, and seamless integration with Shopify. Customers also value the ease of use, intuitive settings, and the ability to create professional-looking emails without prior technical expertise. However, there are a few negative reviews mentioning issues with pricing, unexpected charges, and occasional technical glitches like emails going to spam folders and website lag.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
I am not new to marketing, but I am new to email campaigns and setting up my own website. I had a few challenges setting up the foundations to make everything work between my domain host and automated workflows, and SmartrMail's technical team responded quickly, expertly and in terms I could understand. Thank you SmartrMail!
Oct. 25, 2024
Very helpful with customer service and quick to respond to issues. The app itself is very easy to use but sometimes we non-techies need a little assistance. Glad to know we can get good service when we need it.
Oct. 1, 2024
Aug. 23, 2024
Dear Smartrmail, thanks for your positivity and generously merciful technical assistance getting my capaigns' boots on! Looking forward to providing excellent service in the future with your comprehensive email platform seamlessly integrating customer aquistion data capture, promo notifications, and targeted marketing campaigns! Bellissimo!
Aug. 6, 2024
SmartrMail is an excellent choice for small and medium-sized Shopify stores. It's user-friendly and offers great features like customizable templates and automation. The standout is their exceptional customer support, always responsive and helpful. Highly recommended for any business looking to enhance their email marketing with ease and reliability.
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