All reviews

Rating Breakdown

  • 5
    89% (259 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 100% (289)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2020

So easy to use compared to other email marketing apps! Also bringing information and photos from Shopify is automated. Makes things a lot easier :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

Their customer service is probably the best I have ever received. I would highly recommend this app. Its working perfectly for us and we are already seeing a return based off our 1st newsletter.

Using app

9 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 1, 2020

I used this app to start my email marketing. This has been something that I have neglected because it seemed to complicated. This app made it easy to set up my monthly newsletter and email campaigns. The complimentary video chat with Josh was great and helped me learn the system and get up and running quickly.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Egan's Whiskey team 👋 Thank you for your feedback 😊It's been a pleasure walking you through! All the best with all your upcoming email campaigns 🚀 Kind regards, Nicolas

5 / 5 Share

Dec. 17, 2019

I realy like this app. This app is super useful and easy to use and the support is super fast. thank you smartmail.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

A wonderful alternative to MailChimp, many great features, smart automation, and amazing customer support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the lovely feedback, we really appreciate it and it's great you're finding SmartrMail useful 🙌🏻.

5 / 5 Share

Dec. 10, 2019

After moving from Mail Chimp to SmartrMail I've been really happy with the product. Easy to use, effective and the support service is quick. Definitely recommend as a good alternative to Mail Chimp!

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 2, 2019

Wir nutzen das Tool im deutschsprachigen Raum und es erfüllt die aktuellen GDPR Anforderungen. Die Empfänger können sich einfach und sicher von den Newslettern abmelden. Darüber hinaus ist das Tool sehr einfach in der Nutzung.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Perfekt ! ! ich bin sehr zufrieden .- Alles was hier noch fehlt ist noch Deutsche Sprache :) Ich wünsche das passiert bald .

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Fantastic, easy to use app! So often you get "FREE" Apps that have most features blocked out, or you have to buy them. This delivers exactly what it says it will and it is super easy to use.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Very good app, so easy to set up and edit Email. The only thing I need to do is finish editing an email, the app will do all the rest.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 22, 2019

Exactly what I needed! Easy to add products into emails without the hassle of copying and pasting all the product info. Saves me money and time. Only have sent 1 email and already made a sale!!

Using app

8 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

This is a great app at a great price. You won't find all the bells and whistles you will with some of it's more expensive competitors just yet but for the price you can't beat it. Customer service has been amazing.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

I have used a number of services including mailchimp, klavio and springbot. It may well be proven that the other options provide more reporting analysis and features but here is my view. I am a small business (however when I say small - £1 million turnover and 5000 subs). For years I have struggled to find a product that enables me to send emails quickly, efficiently, easily. THIS product does it. There is a really nice weekly auto email that goes out keeping your customers coming back which is a nice feature. Segmenting and auto flows are available so all manner of follow up emails can be created - its down to your imagination to make it work. Equally as importantly the customer service is superb. I have regularly used the chat and received prompt support - they even reproduced an email for me which I had created in the wrong section and was concerned I would have the time to duplicate it in the right section. A very very friendly support system and a product that sits JUST RIGHT in terms of ease of use and feature set. Why have tons of features that you just cannot fathom or make time for as a busy business owner with limited time. Finally.... cost.... OMG.... Nearly forgot! This costs PENNIES in comparison to Klaviyo and Springbot. Flat fee per month covers any normal level of use which is a fraction of the price of competing services. Hope this proves helpful for other small businesses making a very difficult choice on how to develop the email marketing.

Using app

10 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Nov. 5, 2019

Great app and great support. We made the move from Mailchimp and so far this has been exactly what we needed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

I have just sent out my first 2 Newsletters! The results have been amazing and they were so easy to do, because of the simple templates and the great on-line support!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

Their customer service is AMAZING! Seriously, they're legit. They get back to you within the same day of your trouble and are always willing to get their hands dirty and dig into your account to help! I love that hands on experience! Their platform is super easy to navigate too. Definitely recommend for small businesses just getting started. This is definitely the e-mail platform for you.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you Luke and Alexis 😊 This really means a lot to our team. We'll remain available if you have any question or need any help with your automation setup!

5 / 5 Share

Aug. 28, 2019

Customer support is amazing ..responses are personal , with screen shots of MY store . Has everything you need to run off your online store , without extra stuff that gets in the way . Easy to set up , nice type faces , and intuitive. Very happy

Store

frockk

Using app

6 days

Total reviews

10

Average rating

4.4

Developer Reply

Thank you Kathryn! 😊Always a pleasure to help you through this setup. Looking forward to getting all your automations setup!

5 / 5 Share

Aug. 23, 2019

E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!

Using app

2 months

Total reviews

2

Average rating

5.0