SmartrMail Email & SMS
All reviews
Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.
Hi C’est La Tee Shop team! Thank you for your feedback, this really means a lot to our team :) Make sure to let us know if there is anything else we can help you with!
I moved my shop from Tictail to Shopify and needed to switch to SmartrMail. Always a little bit tricky when you change but the support team at SmartrMail was great and helped me so much. Million thanks!
Like most, we have made the shift from MailChimp to Smartrmail due to the falling out with Shopify. Regarding the system, so far so good. We are still very new to the program however everything seems to be running seamlessly. Overall the support has been exceptional, super helpful and speedy response. Pretty happy from where I am standing Thanks guys!
Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.
We decided to move away from MailChimp prompted by the discontinuation of the platform from Shopify. SmartrMail looked like a great option, and so far we are very pleased! Nicolas and his team helped migrate our subscriber list and also duplicated our previous Home page Pop Up. We also did an on boarding training to learn how to create and send email messages. Their pricing is fair and the system is user friendly. Happy customer - thanks guys!!
Customer service was lightning fast and took care of everything for us. Imported lists and even copied our template. Loving digging into all the super easy features of this app.
Thanks for the review Homie team! Great to hear you're loving SmartrMail :)
I made the change from Mailchimp for various reasons but mainly because of the fact Mailchimp will not be easily integrated to Shopify anymore. I made the move yesterday and one day later I am fully operational thanks to the very efficient migration team at Smartrmail.
What can I say, the customer support alone is worth choosing these guys as your new email service provider! We installed SmartrMail for one of our stores, used it for a couple of weeks and then decided to move our other store across too. Great ESP, great team. Thanks!
SmartrMail is amazing! We were a little apprehensive to change over from Mailchimp but honestly it is the best move we have ever made. They even helped us move platforms. The customer service these guys offer is next level! We have only just started our campaigns but so far we have been very happy..
Really simple to use UI with great functionality. Plus the level of support is exceptional. Thanks guys!
I am so happy to say that I am LOVING Smartrmail! The customer service has been amazing! Over the top service! I can't wait to see the system in full speed, I know our business will be more sucessful. The team set our system up in a flash, made great improvements and never failed. Our first email blasts were a learning curve for us, but thanks to the team of experts they keep me calm and excited about the future.
Excellent app to reach your customer base. Easy to use and tracking tools are well presented and useful.
Easy to use, customer targeted emails, and responsive customer support. We're planning to continue to use SmartrMail for a while!
Love Love Love Smartrmail! This might be the best Shopify app we've used. Compared to a few of the other email marketing apps we tried, Smartrmail is the most intuitive. It makes designing emails and setting up automations really, really easy, and it paid for itself in sales quickly. Their support is awesome too. 12/10 would recommend.
Best app and easy to use. Nicolas is extremely helpful. SmartrMail is 100 times better then mailchimp.
Awesome app and an amazing team! Nicolas is extremely helpful and quite speedy in his communication. So happy to know such individuals are behind this app. Thank you all for your service and this wonderful app.
We LOVE SmartrMail for so many reasons! First, it is so easy to use and intuitive. Having used the majority of the leading mail programs out there, I can say this is not always the case. Secondly, the customer service just blows me away - they are so responsive and SO helpful. Part of me does not want to say that because I worry as they get bigger and grow they may get too busy to keep providing such awesome support....but i give credit where credit is due. This is also in sharp contrast to many other mail providers out there. Third, it's easy for designers and developers to work with, even if they've never worked with SmartrMail before. We love love LOVE SmartrMail!!! Feel free to contact me with specific questions if you have them. Happy to answer them!
what a wonderful and intuitive app. made my money back in before the free trial ended
Works great and has all the features we needed for sending product emails to our customers. Sends automatic product recommendation emails based on customers viewing history. You can also send an email with best sellers, new products or slow moving products. I recommend this highly.
Already seen great sales in the first few days!
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