All reviews

Rating Breakdown

  • 5
    89% (259 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 100% (289)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2018

Awesome app and an amazing team! Nicolas is extremely helpful and quite speedy in his communication. So happy to know such individuals are behind this app. Thank you all for your service and this wonderful app.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

We LOVE SmartrMail for so many reasons! First, it is so easy to use and intuitive. Having used the majority of the leading mail programs out there, I can say this is not always the case. Secondly, the customer service just blows me away - they are so responsive and SO helpful. Part of me does not want to say that because I worry as they get bigger and grow they may get too busy to keep providing such awesome support....but i give credit where credit is due. This is also in sharp contrast to many other mail providers out there. Third, it's easy for designers and developers to work with, even if they've never worked with SmartrMail before. We love love LOVE SmartrMail!!! Feel free to contact me with specific questions if you have them. Happy to answer them!

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 30, 2018

I've had a good experience with SmartrMail. It's cheaper than MailChimp, and much easier to send emails. I love that it automatically imports images and product descriptions. That saves me so much time! I wish it were possible to include reviews from Judge.Me, but maybe they will do that in a future update. Every time I have asked for help with something, someone responds within half a day. I'd definitely recommend them.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2018

what a wonderful and intuitive app. made my money back in before the free trial ended

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Works great and has all the features we needed for sending product emails to our customers. Sends automatic product recommendation emails based on customers viewing history. You can also send an email with best sellers, new products or slow moving products. I recommend this highly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2017

Already seen great sales in the first few days!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2017

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2017

Probably the best investment I made in my shop. The follow-up emails and abandoned cart messages are a brilliant way to gain your customers and get extra sales! Love it!

Store

Econica

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2014

This is a great app! I see sales every time I send out an email. I love it, great help in email marketing and a good accompaniment to MailChimp since it has built in integration.

Using app

11 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 31, 2014

Great application! I didn't expect excelent feedback from our customer. Thanks guys!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2014

Absolutely great app and even better, it's free!!!! Only wish more customization was allowed.

Using app

27 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 23, 2014

Great App! I Should've signed up earlier. Sales went up within minutes of signing up

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2014

Easy, fast and efficient with a clean design. That is all we can ask for. I am sure that they will come with more customization options that will make it just perfect.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 7, 2014

I got this App today. I installed it and had some questions I emailed them within a couple of minutes they came back to me with the answer - they were super quick and really helpful with all my questions. Even happier now since it I have already received orders as a result of the email. Highly recommend this App the guys are great!

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2014

Very cool app, I signed up to test it as I use mailchimp (and still will for newsletters) but this got me a few sales within minutes. Nice little weekly addition to update customers on products. ( even when I forget to)

Using app

20 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 20, 2013

Awesome app - saw sales come in within a couple of hours after the emails were sent - definitely recommend it to everyone!! Only suggestion is a more customizable email template!! :)

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2013

Easy to use and looks really good. Had a problem with out of stock items but that was quickly solved by their support. Well done guys - great product.

Using app

About 10 hours

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 10, 2013

I just downloaded this app and it is very quick and easy to use. You can see how many emails have been sent, opened, and clicked on! Results are shown within a few seconds. Hopefully this will help boost sales for my store. I really wish there were more options to customize the email. The mix of top sellers and customer sales history is great but I rather choose a certain category in my store such as new arrivals to share. I definitely recommend trying this app. The Concierge Support is also very friendly and responsive!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2013

WOW, If you looking for an app that makes you money, This is it, Emails sent out immediately, I watch my website traffic live and sure enough the traffic started coming in and so did the sales, 15% of customers that open email click through to the web site and about 15% of those placed orders. So I am very happy with this. I gave it 4 stars (updated to 5 stars) because the reporting for sales amount and qty was way high like 10 times higher then actual sales, (Update.: Developer quickly responded and fix the problem, Excellent support.) I liked the emails but wish I could add my logo UPDATE: They have since added the ability to add you logo

Using app

6 days

Total reviews

24

Average rating

4.0