All reviews

Rating Breakdown

  • 5
    89% (527 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Sept. 6, 2020

I truly enjoy using this app. It has helped me stay on track with emailing my customers. This app is definitely worth a try especially if you are new to email marketing.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Easy to use, nice format for emails (especially for marketing) and easy to design, great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Super easy to navigate and provided everything I was looking for in one central app. Pop ups and automated emails.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Super easy to use app. Love how user friendly it is. Helps us make sleek newsletters so quickly. Love the automations too!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

I am using the free version and it's perfect for me. I run a smaller store that only have a smaller number of customers, and it's automatically sending emails that constantly create sales. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Easy to navigate/design and plug in the information you want! Also, the customer support is amazing!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2020

Easy to use, love the templates, and their customer service is quick to respond! Easily integrates with Shopify and great for beginners.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Although I've not had any web sales stemming directly from my SmartrMail email campaigns, the application itself seems to be working in fine order. I am reaching my customers and have about a 35% open and engage rate with the emails being sent. SmartrMail makes it SO incredibly easy that I definitely can't complain! Satisfied customer, here. :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Very easy to learn now to design a newsletter. Also easy to upload .csv files into subscriber list. This last sentence is to reach the minimum of 100 characters for this review. That's lame

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Great service! I've been using this the most for the Pop-Up window on my homepage in order to get e-mail subscribers and it's worked amazing! I love the easy to use features and I've been able to easily organize all of my subscribers in one place. Would highly recommend SmartrMail!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Blair Lane team 👋 Thank you for your feedback, this is really appreciated 😊 Nicolas from SmartrMail

5 / 5 Share

Aug. 13, 2020

Totally loving this email app. It's just "Smart"! The automated emails are so easy to set up and the smart segmenting very useful in targeting subscribers efficiently. The entire app is user friendly, intuitive and integrates with Shopify beautifully. Also their support staff has wonderful customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Listen, if you're anything below an expert at this whole email marketing thing - I suggest starting out with this app! It's simple yet robust enough to cover more than the basics! I've tried more email marketing companies then I care to admit - and this is the first one I've really taken action with! Part of that is their simple interface & quick tutorials on Youtube! Thanks SmartrMail, I hope you're able to continue on & expand your offerings!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all): Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted. First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional. Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send. One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it. My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!! ORIGINAL REVIEW: Do not hesitate and try this app!!! Here is why I chose Smartrmail: Shopify does not have advanced segmenting or A/B testing. but it's free. Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app) Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import. Smartrmail does it all, I cannot tell you how happy I am that I found it. Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything. -It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list. -their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize) -I can see how much $ i generated after sending an email -I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps! I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers! -customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away. -Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future. Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!

Using app

Almost 3 years

Total reviews

9

Average rating

3.7

5 / 5 Share

Aug. 6, 2020

I use this app to write news letters to my customers, I love it and its very easy to use with help from the templates they provide

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

This app works well and the support is great and efficient. Easy to use ! Our team is really happy with it. We recommend

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Great app for beginners and those east to navigate for anyone. Even if you aren't the tech-savvy type! Integration and automation has never been easier

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

Extremely easy to use with some great templates. The support team is also quick with their response making this app one of my top app for a shopify store.

Store

LFT FIT

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

Great app, easy to use and great functionality. Makes it quick to send emails that look professional and easy to create a email pop up

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2020

Great People. And Exelent Suport I Love to work with them Kind People. they helped me with my subscriber, desing etc...

Using app

21 days

Total reviews

5

Average rating

4.2

5 / 5 Share

July 24, 2020

It is a great app, exactly what we needed in order to segment our customer base according to purchase history. Thank you so much Jan for your support and patience!

Store

PARI

Using app

About 1 month

Total reviews

6

Average rating

5.0