SmartrMail Email Marketing SMS

Aug. 12, 2020

Listen, if you're anything below an expert at this whole email marketing thing - I suggest starting out with this app! It's simple yet robust enough to cover more than the basics! I've tried more email marketing companies then I care to admit - and this is the first one I've really taken action with! Part of that is their simple interface & quick tutorials on Youtube! Thanks SmartrMail, I hope you're able to continue on & expand your offerings!

May 18, 2023

I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all): Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted. First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional. Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send. One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it. My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!! ORIGINAL REVIEW: Do not hesitate and try this app!!! Here is why I chose Smartrmail: Shopify does not have advanced segmenting or A/B testing. but it's free. Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app) Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import. Smartrmail does it all, I cannot tell you how happy I am that I found it. Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything. -It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list. -their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize) -I can see how much $ i generated after sending an email -I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps! I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers! -customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away. -Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future. Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!

Aug. 6, 2020

I use this app to write news letters to my customers, I love it and its very easy to use with help from the templates they provide

Aug. 6, 2020

This app works well and the support is great and efficient. Easy to use ! Our team is really happy with it. We recommend

Aug. 5, 2020

Great app for beginners and those east to navigate for anyone. Even if you aren't the tech-savvy type! Integration and automation has never been easier

July 31, 2020

Extremely easy to use with some great templates. The support team is also quick with their response making this app one of my top app for a shopify store.

July 24, 2020

Great app, easy to use and great functionality. Makes it quick to send emails that look professional and easy to create a email pop up

July 24, 2020

Great People. And Exelent Suport I Love to work with them Kind People. they helped me with my subscriber, desing etc...

July 24, 2020

It is a great app, exactly what we needed in order to segment our customer base according to purchase history. Thank you so much Jan for your support and patience!

July 24, 2020

The customer support is second to none. I'm a bit of a techno-phobe and the instant help, advice and links to educate are great. Setting up an email address linked to my store was super easy and Nicolas Vibert was super patient with my many questions. 5* service and highly recommend

July 22, 2020

I love this app! I'm not computer savvy at all, but through this app, I've been able to create beautiful, professional level newsletters for my customers. I also love how it tracks who is opening, who is clicking, and who is purchasing. This app is definitely an 11/10 and I'd recommend it to anyone looking to step up their marketing game! Thanks for making this aspect of being a small business owner so easy. You guys rock!

July 22, 2020

The Primitive Heart Boutique The support team is marvelous. They responded immediately to my questions and requests for help with minor fixes. Newsletter /automation set up is easy Smart mail has a great team of experts!

July 22, 2020

We've been using this app for last 3 months. Its it great tool. Simple and easy to use with lots of features. Customer service is prompt and great. We look forward to more pop-up options / features added to the app.

July 21, 2020

We are using this app for the newsletter pop-up. It works well, the design is clean and easily customizable. I recommend.

July 20, 2020

SmartRMail is great and easy to use. If provides beginners ideas on email marketing that they may not have thought of. The only downside is not being able to customize some features, such as the pop-up messages, thank you messages (unless you know code ...if it allows). I was limited to the number of words I could have on the pop-up and it omitted the last sentence of my messaging. It also did not provide a preview of what it would look like on mobile until it was live. Overall, fairly good for beginners.

July 20, 2020

Amazing! I use this app for my abandoned cart emails and others marketing emails. It is user friendly, very easy to personalize and the support team is amazing. I needed the abandoned cart to show the product with a discounted price and Nicolas emailed me back with clear and perfect explanation and did the change for me as well. I absolutely recommend.

July 17, 2020

Super app! It helps you create a newsletter simple and very fast! Recommend trying it for yourself :)

July 16, 2020

I've been using this app for about 15 days now and it is really helping me out, it really works, the pop-up option to build email campaigns is perfect, in 15 days I have already 452 new subscribers without making any effort (not even counting the customer list) and now I am preparing email campaigns to scale even more. Their Help Center staff are very fast to answer, I contacted them many times with questions and I always get answers in minutes. Wish I could give 10 stars! :-)

July 12, 2020

I have just started using shopify and this app, but I am very happy with the simplicity of it and the great support. So far, all my question have been asnwered quickly and problems solved.

July 9, 2020

Just started with this app and email marketing in general, so it's early to review the app and the results, but until now, it has been very easy to set up, the support team is great! Very helpful and easy to contact, which is awesome. Thanks!