All reviews

Rating Breakdown

  • 5
    89% (529 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

March 27, 2020

I was new to email marketing when I added this app. For beginners this is the best option I have found. Easy to use and set up. Don't need a ton of technical skills to get it done.

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 22, 2020

Easy to use and has made a real difference to our sales and growth. Highly recommended. vape2stop.net

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2020

Makes marketing tools available for those not tech savvy. The app is very easy to use and fun. I especially like that we can draft newsletters and set times for them to send.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

So far, so good!! Everything is working as we expected. It's easy and accessible in every aspect. Support is also awesome!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

Great app and very easy to use. Even better customer service:) All around i've been very happy with everything:)

Using app

13 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 15, 2020

So far very happy with smartrmail and their customer service. Really responsive & friendly! They always have an answer to my questions, so I really feel supported on a daily basis especially with us recently re-platforming to shopify and all the tasks that were required. thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2020

Love the emails you send providing ideas and instructions how to make the most of SmartrMail. The communication is top notch! The platform is super user-friendly and makes drafting an email really easy. The end product looks so professional, too. I will never need to use anyone else for my email marketing now that I've found SmartrMail!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 11, 2020

Super easy to use, especially for a new company. You can create professional looking newsletters, setup email marketing and so much more in one place.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback 🚀This is really appreciated 😊

5 / 5 Share

Feb. 29, 2020

I tried this App after using Monkey themed email package and another Shopify linked Email application, the open rates on the second of the two was very poor. Smartrmail has similar open rates to the Monkey themed email supplier suggesting their servers are more trusted by the big email companies. For the price this is very good value email service we have a mid-sized list and this product saves us over $150 a month compared with the Monkey themed email package. The auto email options are good but not as robust as the more expensive service. I'd also like the option to add other fields to customer data, as the segmentation is good. The support is very quick and helpful. I look forward to seeing Smartrmail develop. Overall a good reasonably priced email package.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

I love this app it helps me with email marketing really easily its easy to use!, I love it! I have tried other apps but this one is by far the best!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

I have been a mailchimp customer for years but as subscribers grew, so did the fees where it was costing iver $125 per month. I am not a regular sender of emails so this was too expensive. So far I have found Smartrmail to be great, their customer service excellent and it isn't too complicated (like Mailchimp). Also great to support an Australian business :-)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Nikki! Thank you for this feedback, we're thrilled that you enjoy the app 😊We'll remain available if you need any help with your email campaigns

5 / 5 Share

Feb. 20, 2020

Excellent App has generated more sales already with the minimum of set up time and effort - Highly Recommended

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

This is the first email marketing app I've used and does everything I need: subscriber popups, product recommendations, automations, customer segmentation, newsletters. It's logical, easy to navigate and excellent response time to support questions. Definitely recommend.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 13, 2020

I have been having great success with them. I’ve had some questions here and there and someone was quick to help me. Well except on weekends because that’s not included with the basic account. But otherwise I have no complaints and I recommend them for your business. It’s pretty simple to use and easy to figure out how to set up newsletters and pop ups etc...that was the most important thing for me.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

This is the only e-mail app that is doing what's promised. Easy to set up and nice e-mail formats that are easy to personalise.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

We needed a new marketing email service and SmartrMail is by far the best we have used. They respond within minutes if you email them with any questions regarding their app. I would highly recommend using SmartrMail!!!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tyler 👋 Thank you for your message, this is really appreciated 😊 We’ll remain available if you have any other questions!

5 / 5 Share

Feb. 6, 2020

Brilliant app, the most easiest i have used by far, set up an email within 10 minutes, simple and effective. I probably didn't get the best from the trial with it being January when things are tight, but will use further into the year.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

The app is really awesome to use. The application is very User-friendly and the technical team is very helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

I have used several different email marketing programs and SmartrMail is very user friendly and has a lot of things set up for an easy start and you can customize later. I have only had this for about a week and looking forward to making a lot of money with this!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2020

So easy to use compared to other email marketing apps! Also bringing information and photos from Shopify is automated. Makes things a lot easier :)

Using app

About 2 months

Total reviews

2

Average rating

5.0