All reviews

Rating Breakdown

  • 5
    89% (530 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Jan. 25, 2020

So easy to use compared to other email marketing apps! Also bringing information and photos from Shopify is automated. Makes things a lot easier :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

User friendly. I'm new at this and the thought of sending out newsletters was intimidating. This program has helped me gain confidence :)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

I only had a chance to try this once so far. I created a newsletter. It was easy to use. I will definitely be using it more

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Great app, delivers exactly what it promises. Yasmine & Nicolas have been absolutely fantastic the best few days with all my questions and queries, big pat on the back to both of them. Top quality customer service, a lot of other apps on here could learn a lot from these guys.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 4, 2020

This is a pretty good free email app. We do not have anything else to compare it to but it works in the way we need it to. Love that it’s free until your email address book expands. For a growing company, that means a lot.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

I rate SmartrMail. PROS: - Friendly staff - Ability to conduct Video Appointments to help with set up and ongoing questions - Online Chat Service which is very responsive and you're received by staff that have an understanding of what is needed - Easy to use and send personalised email to my customers - Capability to track success rates from emails - Stays up to date with software updates, and various logistical and legal requirements. CONS: - Cost (no matter how high or low the cost is, it is always a con) - Features depend on plan selected - Charges is USD, which means currency conversion costs are the problem of the user Although I have put some cons, these are generic cons to all other apps on Shopify so I have not let it affect the star rating given.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2020

Their customer service is probably the best I have ever received. I would highly recommend this app. Its working perfectly for us and we are already seeing a return based off our 1st newsletter.

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 4, 2020

I am impressed with how easy it is to produce a professional looking newsletter and the tracking that is offered to evaluate the performance. Thank you for your product.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2020

I used this app to start my email marketing. This has been something that I have neglected because it seemed to complicated. This app made it easy to set up my monthly newsletter and email campaigns. The complimentary video chat with Josh was great and helped me learn the system and get up and running quickly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2019

Très simple d'utilisation :-) et vraiment gratuit, que demander de plus. J'aime beaucoup, cette application.

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Merci pour votre avis! Il est vraiment très apprécié 😊N'hésitez pas à nous contacter si vous avez la moindre question 🚀

5 / 5 Share

Dec. 19, 2019

For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Egan's Whiskey team 👋 Thank you for your feedback 😊It's been a pleasure walking you through! All the best with all your upcoming email campaigns 🚀 Kind regards, Nicolas

5 / 5 Share

Dec. 17, 2019

I realy like this app. This app is super useful and easy to use and the support is super fast. thank you smartmail.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

I have only had the app for a day or so but I am impressed so far. It has worked great and I've been able to send my first email that actually have photos and working buttons.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Love this Mailchimp alternative, I didn't think I would be able to find a provider that did what I was looking for... SmartrMail has done wonders and I just started as a "test"! Thank you and all team member's for answering questions and keeping our nerves calm! This app is one you won't forget trying out!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2019

This app and the support team helped me create my essential email flows for my email marketing plan, their support was very responsive and helpful, having gone back and forth multiple times to help fix my problems! Highly recommend them SmartrMail!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

A wonderful alternative to MailChimp, many great features, smart automation, and amazing customer support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the lovely feedback, we really appreciate it and it's great you're finding SmartrMail useful 🙌🏻.

5 / 5 Share

Dec. 10, 2019

After moving from Mail Chimp to SmartrMail I've been really happy with the product. Easy to use, effective and the support service is quick. Definitely recommend as a good alternative to Mail Chimp!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 2, 2019

Wir nutzen das Tool im deutschsprachigen Raum und es erfüllt die aktuellen GDPR Anforderungen. Die Empfänger können sich einfach und sicher von den Newslettern abmelden. Darüber hinaus ist das Tool sehr einfach in der Nutzung.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2019

Excellent app! It does what it says and it's really easy to use. Iit has totally covered our expectations.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Perfekt ! ! ich bin sehr zufrieden .- Alles was hier noch fehlt ist noch Deutsche Sprache :) Ich wünsche das passiert bald .

Using app

About 1 month

Total reviews

1

Average rating

5.0