All reviews

Rating Breakdown

  • 5
    89% (529 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

Oct. 1, 2019

The automated mails work like a charm and saves us so much time. Highly recommended. Also great customer service.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks FeelFriday team, it really means a lot to us! Let us know if you need any more help with getting more awesome automations set up :)

5 / 5 Share

Sept. 30, 2019

Tried a few different apps before this one. You won't regret it, saves you a lot of time, super easy to work with anybody can do it. You can also use it through the Shopify Mobile App which is great. Super effective for any business, especially if you are an independent small to medium scale business, will work for you in the background while your busy doing other things. Compared to others its fairly priced too

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Added this before got overwhelmed. tried different ones came back to this, its actually easier then I thought! quick customer service!

Store

NEFË

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

The service is AMAZING. We should have switched over from mailchimp to this app a long time ago. Mail chimp is so hard to use, and its near impossible to reach the service department. Nick and his team was able to move everything over for us from mailchimp. Just take the plunge, and let his team take over!! Nothing to lose!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Moses! Glad to see that you enjoy the app 😊

5 / 5 Share

Sept. 3, 2019

Their customer service is AMAZING! Seriously, they're legit. They get back to you within the same day of your trouble and are always willing to get their hands dirty and dig into your account to help! I love that hands on experience! Their platform is super easy to navigate too. Definitely recommend for small businesses just getting started. This is definitely the e-mail platform for you.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you Luke and Alexis 😊 This really means a lot to our team. We'll remain available if you have any question or need any help with your automation setup!

5 / 5 Share

Aug. 28, 2019

Customer support is amazing ..responses are personal , with screen shots of MY store . Has everything you need to run off your online store , without extra stuff that gets in the way . Easy to set up , nice type faces , and intuitive. Very happy

Store

frockk

Using app

Over 2 years

Total reviews

7

Average rating

4.1

Developer Reply

Thank you Kathryn! 😊Always a pleasure to help you through this setup. Looking forward to getting all your automations setup!

5 / 5 Share

Jan. 12, 2020

Holy moly this email marketing app does everything! Serious. It's nice to use, the emails look amazing, the support has been great. I can't remember having more helpful support from any app tbh - they (nick?) answered every question I had straight away. And showed me what else I could be setting up. I genuinely can't believe it's free. This is why I love Shopify, apps like this that literally do everything I need in email for Good Designs. Can't recommend Smartrmail highly enough!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2019

This app pays for its every month its like a free app with profits it shows conversion rates and also gives automatic email marketing of my new products to customers I love it saves me time and makes me money two thumbs up - Praise the lord!!

Using app

3 months

Total reviews

12

Average rating

4.7

5 / 5 Share

July 23, 2019

Easy to use interface, excellent support team, stress free mailout application. Great stuff SmartrMail!

Store

ICHPIG

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much ICHPIG! We really appreciate the kind feedback. - George

5 / 5 Share

July 23, 2019

An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2019

Was so nervous when our previous app was no longer supported by Shopify but i'm so glad it happened! Customer service is amazing, responses are informative & SmartrMail is so easy to use! Can't recommend enough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you 2Tech team 😊Always happy to help!

5 / 5 Share

July 14, 2019

We needed a Mailchimp replacement and I’d seen SmartrMail mentioned when looking for recommendations. The UI seemed pretty simple and things like smart segments and automation seemed to be ready to go out of the box. Support has also been really good during our trial period. Pricing structure is cheaper and more flexible than Mailchimp and reporting gives a clear insight to costs and ROI.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 17, 2019

I started using this app to grow my companies returning customers and revenue. Since my trial my revenue has increased and customers are coming back a third time for their products. Look forward to growing together.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2019

Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

Developer Reply

Hi C’est La Tee Shop team! Thank you for your feedback, this really means a lot to our team :) Make sure to let us know if there is anything else we can help you with!

5 / 5 Share

May 31, 2019

I moved my shop from Tictail to Shopify and needed to switch to SmartrMail. Always a little bit tricky when you change but the support team at SmartrMail was great and helped me so much. Million thanks!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

This is a very easy-to-use and straight forward app. Perfect for quick automatic or manual email marketing. The chat option makes it easy to ask for help from the support team.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2019

I moved from MailChimp to smartr mail and it’s so much More user friendly wish I had moved sooner ...

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

Forced to switch away from Mailchimp due to the Shopify integration and so glad we were forced to make this move! SmartrMail is superior to Mailchimp and the customer service is outstanding which has made the switch very smooth.

Using app

Over 1 year

Total reviews

2

Average rating

5.0